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2019 ROLLS-ROYCE PHANTOM Recall - California Lemon Law

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  • We demand the manufacturer buy back your vehicle
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Recalls For 2019 ROLLS-ROYCE PHANTOM

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Recall #1 Issued: 2019 09 27 - Camp #20190927

This 2019 ROLLS-ROYCE PHANTOM recall affects the BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Manufactured by BMW of North America, LLC from 2018-05-01 through 2019-08-13

Description Of Defect

BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Conseqence Of Defect

The lack of an image in the back-up camera display increases the risk of a crash.

Corrective Action

BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Recall #2 Issued: 2021 11 03 - Camp #20211103

This 2019 ROLLS-ROYCE PHANTOM recall affects the BACK OVER PREVENTION:DISPLAY FUNCTION Manufactured by BMW of North America, LLC

Description Of Defect

Rolls-Royce Motor Cars, Ltd. (Rolls-Royce) is recalling certain 2019-2022 Rolls-Royce Phantom vehicles. The Central Information Display may not raise to the correct position, resulting in a rearview camera image that is partially blocked from view.

Conseqence Of Defect

A partially blocked rearview camera image reduces the driver's rear view, increasing the risk of a crash or injury.

Corrective Action

Dealers will update the software, free of charge. Owner notification letters were mailed December 28, 2021. Owners may contact Rolls Royce customer service at 1-877-877-3735.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


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