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2011 FORD EXPLORER Recalls - California Lemon Law FORD EXPLORER problems

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Recalls For 2011 FORD EXPLORER

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Recall #1 Issued: 2011 02 02 - Camp #20110202

This 2011 FORD EXPLORER recall affects the SEATS Manufactured by FORD MOTOR COMPANY

Description Of Defect

FORD IS RECALLING CERTAIN MODEL YEAR 2011 EXPLORER VEHICLES MANUFACTURED FROM JULY 15, 2010, THROUGH DECEMBER 13, 2010, EQUIPPED WITH SECOND ROW 60% SEATS WITH MANUAL RECLINER MECHANISMS THAT MAY HAVE COMPONENTS THAT ARE OUT OF DIMENSIONAL SPECIFICATION. THESE SEATS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS."

Conseqence Of Defect

IN THE EVENT OF A CRASH, THE SEAT BACK MAY NOT PROVIDE THE REQUIRED STRENGTH, INCREASING THE RISK OF INJURY.

Corrective Action

FORD WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE SEATS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 15, 2011. OWNERS MAY CONTACT FORD MOTOR COMPANY CUSTOMER RELATIONSHIP CENTER AT 1-866-436-7332.

Additional Notes

FORD'S RECALL CAMPAIGN NUMBER IS 11C15.OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .


Recall #2 Issued: 2014 01 06 - Camp #20140106

This 2011 FORD EXPLORER recall affects the STEERING Manufactured by Ford Motor Company

Description Of Defect

Ford Motor Company (Ford) is recalling certain replacement steering gears installed on model year 2011-2012 Explorers as service parts in September 2013 and January 2014. The affected gears may lock, preventing the driver from being able to steer the vehicle.

Conseqence Of Defect

The inability to steer the vehicle increases the risk of a crash.

Corrective Action

Ford will notify owners and dealers will replace the suspect steering gears with new steering gears, free of charge. The recall began on January 29, 2014. Customers may contact Ford at 1-800-392-3673. Ford's number for this recall is 13S14.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #3 Issued: 2014 05 29 - Camp #20140529

This 2011 FORD EXPLORER recall affects the STEERING:ELECTRIC POWER ASSIST SYSTEM Manufactured by Ford Motor Company from 2010-05-17 through 2012-02-28

Description Of Defect

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Ford Explorer vehicles manufactured May 17, 2010, through February 28, 2012. The affected vehicles may experience an intermittent connection in the electric power steering gear, which can cause a loss of the motor position sensor signal resulting in a shut down of the power steering assist.

Conseqence Of Defect

If the vehicle experiences a loss of power steering assist it will require extra steering effort at lower speeds, increasing the risk of a vehicle crash.

Corrective Action

Ford will notify owners, and dealers will update the Power Steering Control Module (PSCM) software, free of charge. If a vehicle shows a history of a loss of motor position sensor signal when the vehicle is brought in for the recall remedy, its steering rack assembly will be replaced, free of charge. The recall began on July 23, 2014. Owners may contact Ford customer service at 1-800-392-3673. Ford's number for this recall is 14S06.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #4 Issued: 2015 03 24 - Camp #20150324

This 2011 FORD EXPLORER recall affects the STRUCTURE:BODY:DOOR Manufactured by Ford Motor Company from 2011-02-01 through 2012-01-31

Description Of Defect

Ford Motor Company (Ford) is recalling certain model year 2011-2013 Explorer vehicles. In the affected vehicles, the interior door handle return spring may unseat, resulting in interior door handle that does not return to the fully stowed position after actuation.

Conseqence Of Defect

If the interior door handle return spring is unseated, the door may unlatch in the event of a side impact crash, increasing the risk of personal injury.

Corrective Action

Ford will notify owners, and dealers will inspect all four of the interior door handles and either repair or replace them, free of charge. The recall began on July 23, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S11.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #5 Issued: 2017 08 28 - Camp #20170828

This 2011 FORD EXPLORER recall affects the SUSPENSION:REAR Manufactured by Ford Motor Company

Description Of Defect

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Conseqence Of Defect

A loss of the wheel or wheel end can increase the risk of a crash.

Corrective Action

Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #6 Issued: 2017 08 28 - Camp #20170828

This 2011 FORD EXPLORER recall affects the WHEELS:HUB Manufactured by Ford Motor Company

Description Of Defect

Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.

Conseqence Of Defect

A loss of the wheel or wheel end can increase the risk of a crash.

Corrective Action

Ford will notify the distributors of the hubs specifying that they are to only be used on drive axles. It is believed that none of the hubs were purchased from Ford dealers for the incorrect application. Owners may contact Ford customer service at 1-866-436-7332.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #7 Issued: 2019 06 10 - Camp #20190610

This 2011 FORD EXPLORER recall affects the SUSPENSION:REAR Manufactured by Ford Motor Company from 2010-05-17 through 2017-01-25

Description Of Defect

Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.

Conseqence Of Defect

A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.

Corrective Action

Ford will notify owners, and dealers will replace the rear suspension toe links, and inspect both rear toe link ball joints, replacing the rear wheel knuckle(s), if necessary, free of charge. The recall began June 26, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S17.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


Recall #8 Issued: 2021 09 22 - Camp #20210922

This 2011 FORD EXPLORER recall affects the SUSPENSION:REAR Manufactured by Ford Motor Company

Description Of Defect

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

Conseqence Of Defect

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #9 Issued: 2021 09 22 - Camp #20210922

This 2011 FORD EXPLORER recall affects the SUSPENSION:REAR Manufactured by Ford Motor Company

Description Of Defect

Ford Motor Company (Ford) is recalling certain 2011-2013 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. These vehicles may be equipped with a cross-axis ball joint (CABJ) replacement part that could seize, and result in a fracture of the outboard section of the rear suspension toe link.

Conseqence Of Defect

A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

Corrective Action

Dealer will inspect for the presence of a CABJ. If a CABJ of any design is found, the dealer will inspect the tightness of the CABJ, and replace the CABJ, knuckle, and/or toe link as necessary, free of charge. Interim notification letters were mailed November 10, 2021. Owner notification letters were mailed on March 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S43.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #10 Issued: 2024 01 19 - Camp #20240119

This 2011 FORD EXPLORER recall affects the STRUCTURE:BODY:ROOF AND PILLARS Manufactured by Ford Motor Company

Description Of Defect

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Conseqence Of Defect

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Corrective Action

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.


Recall #11 Issued: 2024 01 19 - Camp #20240119

This 2011 FORD EXPLORER recall affects the STRUCTURE:BODY:ROOF AND PILLARS Manufactured by Ford Motor Company

Description Of Defect

Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

Conseqence Of Defect

A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

Corrective Action

Dealers will inspect and replace the A-pillar trim as necessary, free of charge. Owner notification letters were mailed on July 18, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

Additional Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.



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