Chrysler (FCA US, LLC) is taking steps to address an issue affecting the rear view cameras in over a million of its vehicles. On October 23, 2023, the FCA Technical Safety and Regulatory Compliance (TSRC) organization was alerted to a potential problem where rear view cameras were not displaying images in certain Dodge, Chrysler, Jeep, and Ram models. This issue potentially violates the Federal Motor Vehicle Safety Standards (FMVSS) for rear visibility.
An investigation revealed that a software glitch in the radio system of these vehicles could cause the rear view camera to fail to display the required image when the vehicle is put into reverse. This noncompliance with FMVSS No. 111, which mandates that rear visibility systems must default to showing the rear view image and adhere to specific field of view and image size requirements at the start of each backing event, regardless of any prior modifications made by the driver.
The issue, affecting 1,033,433 units, was identified during a thorough investigation. By June 2024, FCA US’s Vehicle Regulations Committee determined that a voluntary safety recall was necessary to rectify the problem.
The vehicles affected include:
| 2021-2023 Chrysler Pacifica |
| 2021-2022 Dodge Durango |
| 2022-2023 Jeep Compass |
| 2021-2023 Jeep Grand Cherokee |
| 2022-2023 Jeep Grand Wagoneer |
| 2022-2023 Jeep Wagoneer |
| 2022 RAM 1500 |
| 2022 RAM 2500 |
| 2022 RAM 3500 |
| 2022-2023 RAM Promaster |
NOTE: Owners of these vehicles will notice that the rear view image does not appear when the vehicle is placed into reverse.
To resolve this issue, dealers will update the radio software in the affected vehicles. Owner notification letters are scheduled to be mailed out by August 2, 2024. FCA has designated this recall with the number 66B, and it corresponds to the National Highway Traffic Safety Administration (NHTSA) campaign number 24V-436.
