Tag Archives: loss of steering

2024 Chevrolet Silverado and GMC Sierra Steering Fracture

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When it comes to your safety on the road, a reliable and functional steering system is paramount. Unfortunately, General Motors, LLC (GM) has recently issued a recall for certain 2024 Chevrolet Silverado and GMC Sierra vehicles due to a potential steering gear shaft defect that could pose serious risks. In this article, we’ll delve into the details of this recall, GM’s response, and how a Lemon Law lawyer can help if you’re affected by this issue.

GM has identified a critical concern in some 2024 Chevrolet Silverado 2500, 3500, and 2024 GMC Sierra 2500, 3500 vehicles. The issue revolves around the steering gear shaft, which has the potential to fracture and disconnect from the steering arm. This alarming discovery was brought to light in June 2023 during an alignment operation, when a GM quality engineer stumbled upon a fractured steering gear shaft on a 2024 model year Chevrolet Silverado HD truck. GM’s thorough investigation traced the root cause to the use of out-of-specification materials combined with improper heat treatment. This unfortunate combination can result in steering gear shaft parts with material properties that fall outside acceptable specifications, ultimately leading to the fracture of the shaft.

The repercussions of this defect are both concerning and dangerous. The steering gear shaft, if compromised, may fracture and detach from the steering (pitman) arm. Such an occurrence renders the driver unable to steer the vehicle effectively, dramatically increasing the risk of a potential crash. It’s essential for vehicle owners to recognize the seriousness of this situation and take immediate action.

In response to this critical safety concern, GM’s Safety and Field Action Decision Authority acted swiftly. In July 2023, they decided to initiate a safety recall for the affected vehicles. If you own one of the affected models, GM will contact you with instructions on returning to your nearest dealership. There, your steering gear will be thoroughly inspected, and if necessary, replaced. To identify this recall, GM has assigned it the recall number N232414720, and it is also associated with the NHTSA campaign number 23V-549.

If you find yourself entangled in this recall, it’s crucial to understand your rights as a consumer. This is where a Lemon Law lawyer can make a significant difference. Lemon Laws are designed to protect consumers who have purchased faulty vehicles, ensuring that manufacturers rectify the situation. Your Lemon Law lawyer can guide you through the legal processes, helping you navigate the intricacies of the law to ensure you receive the compensation and resolution you deserve.

In light of GM’s recent recall of certain 2024 Chevrolet Silverado and GMC Sierra vehicles due to a steering gear shaft defect, prioritizing your safety on the road has never been more important. Stay informed, heed the manufacturer’s instructions, and if you encounter any challenges along the way, remember that a Lemon Law lawyer is here to safeguard your rights and help you achieve a fair resolution. Your safety and peace of mind are paramount, and by taking appropriate action, you can ensure a secure driving experience.

Nissan Ariya EV – Loose Steering Wheel

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Nissan has initiated a voluntary safety recall for certain 2023 Nissan Ariya EVs that underwent a recent port modification activity to replace the steering wheel due to a quality issue. The modification required the replacement of the vehicle’s steering wheel, which could have led to an inadvertent application of incorrect torque settings to the steering wheel bolt by the technician. In certain cases, the steering wheel bolt may not have been installed, causing the steering wheel to experience some play or potentially separate from the steering column if pulled toward the driver. This can increase the risk of a crash. Owners are advised to contact their dealer immediately for transport and repair if they notice excessive play or looseness in the steering wheel.

Nissan first became aware of the issue in January 2023, following a report from one of their dealers about a loose steering wheel found on a 2023 Ariya vehicle. An investigation found the steering wheel center bolt was completely missing. After receiving a second report of a loose steering wheel and missing steering wheel bolt on another 2023 Ariya vehicle in February, Nissan opened an investigation and identified that both vehicles had been serviced by the same technician during the port modification activity.

In response, Nissan launched a dealer quality action to inspect the steering wheels on 418 Ariya vehicles in dealer inventory that was previously repaired as part of the port modification activity. One additional Ariya vehicle with a loose steering wheel was identified during the audit, and an investigation found that the incorrect torque had been applied to the affected steering wheel bolt during the port modification activity. Out of an abundance of caution, Nissan decided to conduct a voluntary safety recall to remedy all vehicles included in the port modification activity.

To address the issue, dealers will replace the steering wheel bolt, and Nissan’s recall number for this issue is PC956, while the NHTSA campaign number is 23V-131.

Steering Lock Up In Certain Volvo Vehicles

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A small number of 2019-2020 Volvo vehicles could experience a steering wheel lock up because of a manufacturing assembly error at the supplier. Owners of the affected vehicles will be sent notification letters with instructions on how to get their vehicles repaired.

Volvo’s Critical Concern Management Team (CCMT) first became aware of the problem in December 2022 when one of their supplier’s contacted them about a manufacturing error with a small number of steering gears. CCMT ordered a technical investigation which determined it was a critical safety issue that requires repair. They have initiated a recall for all vehicles that could be affected.

According to defect report, a manufacturing error at the supplier’s production multi O-assembly line may have fed double screws on top of each other when assembling the steering gear screw assembly. If the extra screw falls down into the gearbox housing, it could become jammed in the steering wheel gears and the steering wheel could lock up. In most cases, there is no prior warning, but some drivers may notice a grinding noise when turning and a stiffness in the steering prior to the steering locking up.

The vehicles affected include:

2019-2022 Volvo V60CC
2019-2022 Volvo XC60
2019-2022 Volvo XC90

Owners receiving notices will be asked to return to their dealership to have the steering gear replaced in their vehicle’s. Volvo Car’s number for this recall is R10213 and the NHTSA campaign number is 23V-001.

Do you think your vehicle may be a Lemon? Call 1-888-395-3666 and get some great Lemon Law Advice.
Since 1989, Mr. Edzant has earned a reputation as the Santa Clarita lemon law and personal injury lawyer clients can trust. His firsthand knowledge of faulty vehicle repairs helps him better understand the struggle to protect buyers’ rights, giving him the experience to negotiate where possible and the tenacity to litigate when necessary. With his firm on your side, you can feel confident that your rights will be protected and that all available resources will be exhausted in making sure you receive fair compensation for your losses.

Kia Forte Loss Of Steering Control & Kia Niro EV Loss Of Drive Power

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A small number of 2023 Kia Forte vehicles could experience a loss of steering control due to a manufacturing problem at the supplier.

The problem was first discovered in late October 2022 when a front left steering knuckle was found broken in a 2023 Kia Forte at one of their manufacturing plants. Kia worked with the supplier to investigate the cause of the knuckle crack and revealed a manufacturing procedure that was not followed by a worker at the knuckle supplier. Although a field analysis of data finds no customer complaints or warranty claims for loss of steering due to knuckle crack or fracture, Kia decided to recall certain 2023 Kia Forte vehicles.

According to the defect report, a manufacturing issue at the supplier of the front left steering knuckle installed in the subject vehicles may have been cast improperly. An improperly cast knuckle can fracture and may result in the loss of steering control.

All owners of the affected vehicles will be notified by first-class mail with instructions to bring their vehicles to a Kia dealer to have the left front steering knuckle inspected. If the knuckle is identified as being part of the affected production lot, the knuckle will be replaced with a new one. Kia’s number for this recall is SC259 and the NHTSA campaign number is 22V-907.

Kia will also be contacting the owners of certain 2020 Niro EVs because of a problem with the Electric Power Control Unit (EPCU). In November 2022 Kia became aware of Niro EVs in the European market involving complaints loss of motive power. An investigation identified seven warranty claims in the US, involving loss of motive power for the same reasons.

According to the defect report, the Electric Power Control Unit (EPCU) assembly in the affected vehicles may have been produced by the supplier with improper sealing. The EPCU could leak coolant internally and contact the EPCU circuit board. If coolant contacts the EPCU circuit board, the vehicle could unexpectedly stall. Drivers may notice a “Check Electric Vehicle System” warning light.

Dealers will inspect and replace the EPCU as necessary. Kia’s number for this recall is SC258 and the NHTSA campaign number is 22V-897.

2020 Kia Stinger Difficult Steering

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A small number of 2020 Kia Stinger owners will be returning to their dealerships to fix a problem affecting steering. The vehicles involved are equipped with 2.0L Turbo-GDI engines.

According to the safety report, a machine calibration issue may have resulted in an insufficient number of balls used within the Rack Mounted Motor Driven Power Steering (MDPS) Assembly . Over time, the balls could become fatigued and fracture, allowing pieces to get stuck in the steering rack. If this happens drivers will notice difficulty steering or a complete loss of steering.

Kia dealers will correct the problem by replacing the MDPS Assembly. Kia’s number for this recall is SC193 and the NHTSA campaign number is 20V422.

Mercedes Benz Loss Of Steering

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Daimler will be contacting the owners of certain 2015-2019 Mercedes Benz rear drive model vehicles for a problem affecting the steering. The vehicles affected by this recall include:

  • 2015-2019 Mercedes Benz C300
  • 2018-2019 Mercedes Benz C350E
  • 2017-2019 Mercedes Benz C63 AMG
  • 2015, 2018 Mercedes Benz C63S AMG
  • 2019 Mercedes Benz CLS450
  • 2018 Mercedes Benz E300
  • 2018 Mercedes Benz E400
  • 2019 Mercedes Benz E450

According to the defect report, a production deviation of the rear wheel drive steering rack lock nut could result in internal material cracks that reduce the nuts strength. If a large lateral force, such as hitting a curb could cause the lock nut to break and the steering to become fixed in one position. There is no advanced warning that the lock nut could fail.

Owners receiving recall notices will be asked to return to their dealerships to have the steering rack replaced.

2018 Hyundai Santa FE & Santa FE Sport Steering Problem

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Hyundai will be contacting owners of certain 2018 Santa FE midsize SUVs because of a problem affecting the steering system.

According to the defect report filed with the NHTSA, temperature problems during the molding process could result in steering wheel hub assemblies with insufficient breakage strength. The steering wheel could completely separate from the steering column leaving the driver with no way of steering the vehicle.

Hyundai will be notifying owners to return to their dealers to have the production lot number of the steering wheel assembly inspected and replaced as necessary. Owners wanting more information about the problem can contact Hyundai customer service at 1-855-371-9460. Hyundai’s number for this recall is 173 and the NHTSA campaign number is 18V-118.

2017 Lexus ES350 Steering Wanders

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The owners of certain 2017 Lexus ES350 sedans will be contacted by the manufacturer regarding a problem affecting the steering system. According to the defect report, a lock nut which secures the right hand side tie rod assembly to the steering gear assembly may have not been properly tightened during the assembly process. If the nut loosens drivers could experience nose from the steering or the vehicle may drift while driving. If the problem is not repaired, the tie rod could separate completely, resulting in loss of steering control.

Dealers will inspect the lock nut and if it is found loose, replace the lock nut, steering gear assembly, and tie rod assembly. Owners wanting more information about the problem may contact Toyota customer service at 1-800-331-4331. Toyota’s number for this recall is HLC and the NHTSA campaign number is 17V-415.