Tag Archives: air conditioning problem

California Lemon Law Buyback
2017 Jeep Grand Cherokee

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Our client purchased a 2017 Jeep Grand Cherokee.

On September 28, 2018 he took his Jeep Grand Cherokee in for service because the A/C was not blowing cold air.

On March 19, 2019 he brought it back to the dealership because the A/C was not blowing cold air again.

On June 14th it was back at the dealership because there was a Freon or a chemical type smell upon turning the A/C on. The A/C was also making a loud hissing sound and would not get cooler as the day got hotter. Sometimes the A/C would not even turn on at all.

July 15th he brought it back to the dealership because the A/C would stop working after about an hour and there was still a hissing sound coming out of it.

It was at this point that he called our office for a free consultation with California Lemon Law Attorney, Barry L Edzant. After speaking with Mr. Edzant he sent in some paperwork to be reviewed. He signed on as a client and a demand letter was sent in to FCA, USA.

FCA, USA decided to buy back the vehicle under the California Lemon Law and reimbursed our client for his down payment, all payments made, his registration and paid off the vehicle minus a usage fee that manufacturer is entitled to under the law. They also paid the attorney fees. Our client was very happy with the result.

If you are having problem with your vehicle and have questions about your rights and the California Lemon Law, please call our office at 888-395-3666.

California Lemon Law Buyback For 2016 GMC Acadia

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Our client bought a 2016 GMC Acadia,

In September our client took his Acadia to the authorized GMC Dealership because the A/C on the rear driver’s side and rear passenger side was blowing warm air.

The next visit was on September 25th because the check engine light was on and the vehicle seemed to be idling rough. After filling up the gas the vehicle did not want to start. Also, the A/C stopped working. A light would come on and flash but would not stay solid.

The vehicle was back at the dealership on October 17th because there was a hissing noise coming from the vents and the rear A/C was blowing warm air.

Our client was back at the dealership on December 20th because there was a noise coming from the engine. When turning off the vehicle there is a winding down noise. While using the A/C there is a bubbling noise. Also, the brakes were squeaking and making a bubble noise.

The next visit to the dealership for servicing was on February 6, 2019. The first concern was that when the vehicle was idling and the heater or A/C was on, it was making a bubbling noise. Another concern was the ambient lighting on the front passenger side was inop. The 12 volt charger in the rear was inop. When putting the lift gate up there is a very large clunking noise. The driver’s side door outer belt molding was deformed. The brake pedal was making noises.

The last visit was on February 19th and the ambient lighting on the passenger side by the glove box was inop. They were hearing a light bulb bubble noise from the dash. Also the A/C light button had flashed three times.

It was shortly thereafter that we heard from our soon to be client. They spoke with Barry and sent him some documents to review. Soon after they signed a retainer agreement and a demand letter was sent to General Motors Corporation to repurchase their vehicle under the California Lemon Law. GMC agreed to buyback the Acadia, pay off the balance, reimburse him for the down payment and any payments made, pay off the balance less the mileage fee allowed under the California Lemon Law. They also paid all the attorney fees.

Our client was very happy with the buyback of his vehicle. If you think you might be driving a lemon because of repeat problems that the dealership is unable to fix, please call 888-395-3666 for a free consultation.

Mercedes Benz Floor Mat Carpets Wet

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An investigation into reports of water intrusion into the passenger compartment of certain 2020-2021 Mercedes Benz GLE and GLS, cars and SUVs has led to a recall of over 6,000 vehicles. Owner notifications are expected to be mailed out in June.

According to the defect report, at the end of May 2019 Mercedes Benz launched an investigation into customer complaints of water intrusion into the driver and passenger side foot wells of certain GLE and GLS vehicles. The investigation revealed a deviation in the assembly process of the air conditioner drain hoses that would allow the drain hose to disconnect and condensation to enter the passenger compartment. If a significant volume of condensation enters, it could cause corrosion and/or short circuits to electrical components.

NOTE: Drivers may experience problems with door locks and the vehicles emergency call (eCall) feature; the engine may not start or may enter limp-home mode. Sings that the problem exists include wet carpets in the front foot wells and fogged windows.

Vehicles Affected Include
2020 GLE350
2020 GLE450
2020 GLE580
2020 GLS450
2020 GLS580
2021 AMG GLE53

Dealers will inspect and correct the installation of the air conditioner drain hoses, as necessary. The NHTSA recall Campaign Number is 21V-288.

GM Transmissions & Difficult Shifting

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The eight-speed automatic transmission found in certain 2015-2019 Chevrolet, Cadillac and GMC vehicles have a defect that makes the vehicle hesitate and jerk when accelerating or slowing down. Owners say that the 8L90 and 8L45 transmissions experience hard shifting and eventual engine damage.

According to a class action lawsuit filed last year, “Drivers attempting to accelerate or decelerate feel a hesitation, followed by a significant shake, shudder, jerk, clunk, or ‘hard shift’ when the vehicle’s automatic transmission changes gears.” The shuddering, shaking, jerking and hesitation is believed to be related to friction within the transmission and/or torque converter causing metal shavings to be circulated throughout the transmission.

The vehicles affected by this problem include:

  • 2015-2019 Chevrolet Silverado
  • 2017-2019 Chevrolet Colorado
  • 2015-2019 Chevrolet Corvette
  • 2016-2019 Chevrolet Camaro
  • 2015-2017 Cadillac Escalade and Escalade ESV
  • 2016-2019 Cadillac ATS and ATS-V
  • 2016-2019 Cadillac CTS and CTS-V
  • 2016-2019 Cadillac CT6
  • 2015-2019 GMC Sierra
  • 2015-2019 GMC Yukon and Yukon XL
  • 2015-2017 GMC Yukon Denali and Denali XL
  • 2017-2019 GMC Canyon

Air conditioning problems are another common complaint affecting certain newer Chevrolet, Cadillac and GMC vehicles. Owners say the system is not strong enough to withstand the internal and external pressures. Leaks eventually occur causing damage to compressors and condensers and expensive repairs.

The vehicles affected include:

  • 2015-2017 Cadillac Escalade
  • 2014-2016 Chevrolet Silverado 1500
  • 2015-2017 Chevrolet Suburban
  • 2015-2017 Chevrolet Tahoe
  • 2014-2016 GMC Sierra 1500
  • 2015-2017 GMC Yukon

 

If you purchased or leased a defective Chevrolet, Cadillac or GMC in California and it turned out to be a lemon, contact us now and we can help you get rid of it… Fill out the above form or call us now for a free case evaluation.