Tag Archives: manufacturing error

ECM Defect On RAM Trucks Could Cause Loss Of Drive Power

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Fiat Chrysler Automobiles (FCA) USA will be contacting the owners of certain 2022 Ram trucks because their vehicles may have a manufacturing defect within the Engine Control Module (ECM) that could affect vehicle safety. This defect affects vehicles equipped with Cummins 6.7L turbo diesel engines and could result in an unexpected engine stall.

The RAM trucks affected by this defect include:

2022 Ram 2500
2022 Ram 3500
2022 Ram 3500 Cab Chassis
2022 Ram 4500 Cab Chassis
2022 Ram 5500 Cab Chassis

The FCA Technical Safety and Regulatory Compliance (TSRC) organization became aware of the problem in August 2022 when they were contacted by the RAM truck assembly plant regarding suspect ECMs manufactured with a defective component. According to the NHTSA safety report, some ECMs may have been manufactured with a misaligned capacitor that could short-circuit and create an internal loss of communication. This internal loss of communication could result in a loss of motive power and an increased chance of an accident.

The suspect period for these defective ECMS began on May 31, 2022, and ended on August 23, 2022, when the ECMs were quarantined. This time period was determined using supplier traceability and vehicle production records. Similar vehicles not included in the recall did not receive suspect ECMs or were repaired prior to release from the assembly plant control.

Owners who receive notices will be asked to return to their dealers to have ECMs in their trucks replaced. FCA US, LLC’s number for this recall is Z87 and the NHTSA campaign number is 22V-642.

Cadillac, Chevy & GMC Seat Belt Buckle Assembled With Improper Rivets

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General Motors (GM) will be contacting the owners of certain 2021-2022 Cadillac, Chevrolet, and GMC SUVs equipped with third-row seating. These vehicles may have been manufactured with an improperly formed mounting bracket rivet that may not restrain an occupant during an accident.

The vehicles affected by this problem include:

2021-2022 Cadillac Escalade
2021-2022 Cadillac Escalade ESV
2021-2022 Chevrolet Suburban
2021-2022 Chevrolet Tahoe
2021-2022 GMC Yukon
2021-2022 GMC Yukon XL

In May 2022, a GM dealership received a customer complaint about the separation of the third row seat belt assemblies in their 2021 Chevrolet Suburban. The problem was submitted to GM’s Speak Up For Safety program and a formal investigation was opened. During this investigation, another seven additional field reports were found that could be related to this condition. Further investigation into the problem determined that operators at the seat belt buckle assembly supplier’s manufacturing plant may have not properly followed manufacturing processes and as a result, may have missed the rivet forming operation. In July, GM’s investigator met with the seat belt buckle assembly supplier to determine the scope of potentially affected parts. On August 4, 2022, GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall.

According to the defect report, the rivet that retains the buckle to the mounting bracket in the left and/or right side third-row seat belt buckle assembly may not have been properly formed during the manufacturing process. If the assembly is not properly riveted, it will not restrain occupants during an accident and could result in increased injuries.

Owners receiving recall notices will be asked to return to their GM dealer to have the rivet head formation on both the left and right side third-row seat belt buckle assemblies inspected and replace seat belt buckle assemblies, as necessary. GM’s number for this recall is N222372380 and the NHTSA campaign number is 22V-617.

2022 Chevy Silverado And 2022 GMC Sierra High Mount Brake Light Defect

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Certain 2022 Chevrolet Silverado and 2022 GMC Sierra vehicles equipped with a high-mounted brake light accessory sports bar, may fail to meet the Federal Motor Vehicle Safety Standard (FMVSS) for lamps, reflective devices and associated equipment.

General Motors (GM) first became aware of the problem in April 2022, when a GM engineer observed an accessory sports bar installation problem on a 2022 Chevrolet Silverado. The problem was reported to GM’s Speak Up For Safety (SUFS) program and a formal investigation was opened. The investigation reviewed customer field data and found 15 claims related to this condition

According to the defect report, some 2022 Chevrolet Silverado and 2022 GMC Sierra trucks may have a dealer-installed accessory sports bar that contains a high-mounted stop lamp that will not operate as intended when installed according to the provided instructions. The installation of the bar also blocks the vehicle’s existing high-mounted stop lamp. If the high-mounted stop lamp is not working or is not visible to other drivers, it will increase the risk of an accident.

The instructions for wiring the accessory sports bar is not compatible with the electrical design of certain 2022 Silverado and Sierra trucks. 2019-2021 model year vehicles and 2022 model year vehicles built with the previous electrical architecture (RPOs J21 and AMK) are not affected by this problem. This accessory is not intended for use on 2500/3500 series vehicles.

GM is not aware of any accidents or injuries associated with this condition. Investigators analyzed sales records to identify potentially affected trucks and over the counter sales and have decided to conduct a noncompliance recall. Approximately 242 vehicles are affected.

Owners receiving notices will be asked to return to their Chevy or GMC dealer to have the installation of the sports bar inspected and repaired as necessary. GM’s recall number for this recall is N222368110 and the NHTSA campaign number is 22V-463.

2020 Mercedes Benz GLC350E 4Matic
Loss Of Drive Power

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The owners of certain 2020 Mercedes Benz GLC350E 4Matic SUVs could experience a loss of drive power due to a problem affecting the wiring harness going to the transmission in their vehicles.

In September 2020, Mercedes Benz first became aware of the problem after receiving a customer complaint regarding the loss of drive power in their vehicle. As similar complaints regarding GLC-Class vehicles increased Mercedes began an investigation into the problem. A production quality survey was initiated to double check the wiring harness installation in two plants producing the LC-Class. Mercedes investigated possible commonalities between the reported failures of two different platforms that are manufactured at three different plants. Mercedes also asked the wiring harness supplier to analyze any possible cause involving the wiring harness.

The investigation identified the root cause of the problem as an error in the installation of the wiring harness. Mercedes studied the potential effect of the transmission wiring harness production deviation on vehicle safety and identified the potentially affected vehicles. On July 1st 2022, they determined that there was a potential safety risk and decided to conduct a recall of all the potentially affected vehicles.

According to the defect report, the routing of the transmission wiring harness in certain 2020 GLC-Class (253 platforms) 4-Matic vehicles may not meet current production specifications. Due to deviations in the wiring harness length and the assembly process, the harness could come in contact with the front drive shaft and damage it over time. If this happens, drivers could experience a loss of propulsion and an increased risk of an accident. If the failure occurs, the driver would be made aware through a warning message in the instrument cluster.

Owners receiving notices will be asked to return to their dealers to have the transmission wiring harness inspected and replaced as necessary. The NHTSA campaign number for this recall is 22V-494.

2022 Ford Explorer And 2022 Lincoln Aviator Engine Rail Sub-Assembly Failure

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Ford Motor Company (Ford) will be contacting the owners of certain 2022 Ford Explorer and 2022 Lincoln Aviator SUVs because the vehicles they are driving may not comply to the Federal Motor Vehicle Safety Standards for occupant crash protection and fuel system integrity.

Ford first became aware of the problem in April 2022 when one of their assembly plants started experiencing intermittent bolt strip-out conditions when securing the front sub-frame to the front apron assembly. An investigation into engine rail sub-assembly failures found that the mechanical properties of the engine rails did not meet the intended strength requirements. Supplier records showed that over six hundred engine rail sub-assemblies were sent out for an unapproved repair procedure (thermal e-coat stripping) which degraded the mechanical properties and weakened the metal. Some of the suspect rails were used at the Tier 1 supplier and 137 suspect rails were shipped to the assembly plant. A Stop Shipment was issued on April 28, 2022 and an inspection of engine rail hardness was carried out on over 5000 vehicles.

According to the defect report, the vehicles affected were built with an engine rail that may not
maintain its integrity in a crash and as a result, does not meet the Federal Motor Vehicles Safety Standards (FMVSS) for Occupant Crash Protection and Fuel System Integrity requirements. A weakened engine rail could also become loose, resulting in a clunking noise during acceleration, deceleration, or contact with potholes, speed bumps, or other road surface irregularities.

Owners will be notified by mail and instructed to take their vehicle to a Ford or Lincoln dealer for an engine rail inspection. If the vehicle does not pass the strength test, owners will be given the option of a replacement of the engine rail assembly or, because of the extensive nature of this repair, vehicle replacement or a buyback. Owners opting for repairs will be sent awareness letters and instructed to bring their vehicles in when parts become available. Ford’s number for this recall is 22C13 and the NHTSA campaign number is 22V-454.

Are you thinking of taking a replacement or buyback? Under the California Lemon Law, if your vehicle qualifies, you should recover your down payment, (including registration fees, licensing fees, taxes, transportation costs, etc.), plus your total monthly lease or loan payments. The manufacturer will also pay off the balance of your loan or lease. The manufacturer will also pay all or most of your attorney’s fees.

If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Rear Suspension Toe Link Could Separate On Cadillac And GMC SUVs

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General Motors (GM) has decided that a safety defect affecting suspension exists in certain 2022 Cadillac XT5, 2022 Cadillac XT6, and 2022 GMC Acadia vehicles. Owners will be receiving notices with instructions to return to their Cadillac or GMC dealer to have the suspension in their vehicle inspected and repaired as necessary.

GM became aware of the problem in March 2022, after a quality engineer at one of GM’s assembly plants identified a Cadillac XT6 that was missing a toe link to a knuckle bolt in the vehicle’s left side rear suspension. The manufacturing records showed that the bolt had been fully tightened, but further investigation found that the supplier’s error-proofing equipment had been improperly configured following a change in the assembly process. As a result, the tool operator could have failed to fully tighten the bolt without the error-proofing equipment detecting it.

According to the defect report, after an assembly process was moved to a new area, error-proofing equipment was not initially set up properly. This allowed a window where the operator may miss tightening certain fasteners without the failure being flagged. The affected toe links may be loose or become separated, resulting in misalignment of the left-rear wheel and increasing the risk of a crash

GM investigated the potentially affected population and inspected 271 suspensions that had been contained at the plant, with six more instances of loose fasteners identified. Although GM have not received any claims or complaints related to the subject condition and they are not aware of any associated accidents or injuries but have decided to conduct a safety recall.

Dealers will inspect the left-rear suspension and replace the fastener if it is loose or missing. GM’s number for this recall is N222364330 and the NHTSA campaign number is 22V-427. Approximately 736 vehicles may be affected.

Chevrolet HD Truck – Brake Line Leak

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General Motors (GM) will be asking a small number of 2022 Chevrolet Heavy Duty (HD) truck owners to return to their GM dealership for a problem affecting the brakes in their vehicles. The primary hydraulic brake line assembly may have not been tightened to manufacturer specifications and could loosen and leak.

The vehicles affected by this problem include:

2022 Chevrolet 4500HD
2022 Chevrolet 5500HD
2022 Chevrolet 6500HD

In April 2022, during assembly end of the line testing, GM discovered that several of their Chevrolet HD trucks were experiencing a soft brake pedal feel and/or extended stopping distances. Navistar, the manufacturer of these vehicles informed GM that they intended to file a safety recall for this condition, and in May, GM’s Safety and Field Action Decision Authority (SFADA) decided to conduct a safety recall on the GM badged vehicles produced in the same suspect production period as the recalled Navistar vehicles. GM is not aware of any relevant field reports or crashes related to this problem.

According to the defect report, an investigation by the manufacturer of these vehicles found that the pressure sensor fitting of the primary hydraulic brake line assembly may not have been tightened to the correct manufacturer torque specification. If the brake line assembly loosens and brake fluid is lost, drivers may experience a soft or low brake pedal feel, extended stopping distances and the brake warning light may illuminate. Owners may also notice brake fluid on the ground or in the engine compartment.

Owners receiving notices will be asked to return to their dealers to have the brake pressure switch tightened to specification. They will also bleed the brake system and top off the brake fluid.

GM’s number for this recall is N222368230 and the NHTSA campaign number is 22V-364.

Insufficient Welds In Ford Escape And Lincoln Corsair High Voltage Batteries

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The high voltage batteries in certain 2020 Ford Escape and 2021 Lincoln Corsair vehicles may have been manufactured with insufficient welds that could fail and cause a loss of drive power. These vehicles are equipped with 2.5L hybrid powertrains.

Ford’s Critical Concern Review Group first became aware of the problem in February 2022 when they were informed, by the supplier, that there was an issue with the weld penetration on the bus bars of certain high voltage batteries. A review of the manufacturers’ records showed that the suspect cause of the problem was damage to the laser cooling line caused by maintenance of the laser air knife. The damage to the laser cooling line resulted in an out-of-control weld process and insufficient welds. The suspect time period was between June 6, 2020, and June 12, 2020.

According to the safety report, insufficient weld penetration between the bus bar and cell terminal could result in a loss of electrical contact at the bus-bar weld joint inside the high voltage battery. Loss of electrical contact will result in a loss of motive power and an increased risk of an accident.

The vehicle warning display will illuminate a “Stop Safely Now” message, a wrench lamp, and an audible alert when the vehicle loses motive power.

Owners receiving notices will be asked to take their vehicle to their Ford or Lincoln dealer to have the High Voltage Battery replaced. The new High Voltage Battery LX68-10B759-R will have a bus bar that has proper weld penetration. The supplier repaired a damaged coolant line on June 27, 2020. High voltage batteries produced after June 27, 2020 were produced with sufficient bus bar weld penetration. Ford’s number for this recall is 22S33 and the NHTSA campaign number is 22V-331.