Tag Archives: manufacturing error

Nissan Ariya EV – Loose Steering Wheel

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Nissan has initiated a voluntary safety recall for certain 2023 Nissan Ariya EVs that underwent a recent port modification activity to replace the steering wheel due to a quality issue. The modification required the replacement of the vehicle’s steering wheel, which could have led to an inadvertent application of incorrect torque settings to the steering wheel bolt by the technician. In certain cases, the steering wheel bolt may not have been installed, causing the steering wheel to experience some play or potentially separate from the steering column if pulled toward the driver. This can increase the risk of a crash. Owners are advised to contact their dealer immediately for transport and repair if they notice excessive play or looseness in the steering wheel.

Nissan first became aware of the issue in January 2023, following a report from one of their dealers about a loose steering wheel found on a 2023 Ariya vehicle. An investigation found the steering wheel center bolt was completely missing. After receiving a second report of a loose steering wheel and missing steering wheel bolt on another 2023 Ariya vehicle in February, Nissan opened an investigation and identified that both vehicles had been serviced by the same technician during the port modification activity.

In response, Nissan launched a dealer quality action to inspect the steering wheels on 418 Ariya vehicles in dealer inventory that was previously repaired as part of the port modification activity. One additional Ariya vehicle with a loose steering wheel was identified during the audit, and an investigation found that the incorrect torque had been applied to the affected steering wheel bolt during the port modification activity. Out of an abundance of caution, Nissan decided to conduct a voluntary safety recall to remedy all vehicles included in the port modification activity.

To address the issue, dealers will replace the steering wheel bolt, and Nissan’s recall number for this issue is PC956, while the NHTSA campaign number is 23V-131.

Jeep Safety Alert: Clutch Failures Could Result In A Vehicle Fire

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Jeep is a well-known brand in the automotive industry for producing powerful off-road vehicles. However, in December 2022, Jeep’s Technical Safety and Regulatory Compliance (TSRC) investigators began to receive reports of vehicle fires in certain Jeep Gladiator and Wrangler vehicles. It was found that the fires were related to pressure plate failures, which led to overheating and eventual fires.

An investigation was opened, and it was discovered that the trend of vehicle fires related to failed clutch assemblies was found in vehicles built after Recall 21V-028. In this recall, Chrysler repaired certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions because the clutch pressure plate could overheat and fracture.

In January, FCA received inspection details of a 2023 MY Jeep Wrangler vehicle built after the Recall 21V-028, which experienced a complete clutch failure. FCA US identified 26 customer assistance records, 36 warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 5, 2021 to January 12, 2023.

In February 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a safety recall of the affected vehicles. The recall expands and replaces the previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

The remedy is currently under development, and owner notification letters are expected to be mailed in April. In some circumstances, the operator may smell a clutch burning odor and/or clutch slippage before the failure, and may receive cluster warning message. It is important for owners to pay attention to any warning signs and immediately bring their vehicles in for repair.

This is not the first time Jeep has had to issue a recall. In recent years, Jeep has had to recall various models due to issues such as faulty airbags, faulty brake systems, and faulty fuel pumps. While recalls can be inconvenient for owners, they are necessary to ensure the safety of drivers and passengers on the road.

Jeep has always prided itself on producing high-quality, durable vehicles that are built to withstand rugged terrain. However, as with any machine, there is always the potential for failure. It is important for Jeep owners to stay informed about any recalls or issues with their vehicles and to promptly bring them in for repair.

In conclusion, Jeep’s recent recall of certain Gladiator and Wrangler vehicles is a reminder of the importance of vehicle safety and the need for regular maintenance and inspection. The remedy for this recall is currently under development, and owners should pay attention to any warning signs and bring their vehicles in for repair as soon as possible.

Tesla Model Y Second-Row Seat Frame Improperly Secured

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A manufacturing error will have the owners of certain 2022-2023 Tesla Model Y all-electric SUVs, returning to their dealerships for an inspection and possibly repairs. The second-row seat frame in these vehicles may have been improperly secured.

Tesla first became aware of the problem in December 2022 when an operator in Tesla’s Freemont, CA manufacturing facility identified a second-row driver-side seat back frame bolt that was not torqued to the proper specification.

The second-row seat belt loads go through the lower seat frame, and if the bolts that secure the frame to the seat backs are not torqued to specifications, the seat belt system may not perform as designed during a collision. Occupants seated in the second-row seating positions could experience an increase in the risk of injury during an accident.

According to the defect report, on some Model Y vehicles, the second-row driver-side seat back frame (second-row driver-side and center seating positions) and the second-row passenger-side seat back frame (second-row passenger-side seating position) are secured to the lower seat frame with 4 bolts per seat back. During the supplier’s production of both seat back frames for certain Model Y vehicles, one or more of the bolts that secure the seat back frames to the lower seat frame may not have been torqued to specifications.

Tesla has identified 5 warranty claims, received between December 9, 2022, and February 14, 2023, that may be related to the problem described above. Tesla is not aware of any injuries or deaths that may be related to the condition.

Owners receiving notices will be asked to return to their Tesla Service Centers to have the second-row seat back frames inspected and the bolts will be torqued. Tesla’s number for this recall is SB-23-13-001 and the NHTSA Campaign Number is 23V-130.

If you are the unfortunate owner of a lemon like a Tesla Model Y all-electric SUV with persistent defects that the manufacturer is unable to fix, you may feel like you are out of options. However, there is hope: the California Lemon Law provides some protections for owners of defective vehicles, and a lemon law lawyer can help you navigate the process.

A lemon law lawyer can help you understand your rights under the California Lemon Law and negotiate with the manufacturer on your behalf. They can also help you prepare and submit a claim to the manufacturer and, if necessary, file a lawsuit to protect your rights. Lemon law cases can be complex, and having an experienced attorney on your side can make all the difference in the outcome of your case.

If you are having repeated problems with your Tesla Model Y and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 or fill in the “Case Review” form at the top of this page, and get some great Lemon Law advice!

Chevy Equinox & GMC Terrain Engine Stalls From Fuel Starvation

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General Motors (GM) have decided that a defect affecting safety exists in certain 2021-2022 Chevrolet Equinox and 2022 GMC Terrain vehicles. They opened an investigation into the problem in August 2022 after noticing a high rate of warranty returns for the fuel tank pump on some 2021-2022 model year Equinox and Terrain vehicles.

GM’s investigation analyzed field data, defective returned components, and conducted an inspection of the tier two supplier’s facility and manufacturing processes. During this investigation, GM found that the supplier’sf manufacturing team made an unauthorized change in the fuel tank pump rolling force in May 2021 and that this error was discovered and corrected by the supplier’s engineering team on June 2021. GM conducted an analysis of field data relating to claims GM received between May 22, 2021, and December 15, 2022, and identified 710 stall events potentially related to the recall condition.

According to the defect report, during a specific production period between May 2, 2021, and June 1, 2021, a tier-two supplier implemented an unauthorized change to the fuel pump in the manufacturing process which decreased the pump section clearances. This resulted in the potential for insufficient fuel flow to the engine. If the fuel pump module does not consistently provide sufficient fuel to the engine, the vehicle may stall.

Drivers may notice an illuminated check engine light or experience engine hesitation. If the vehicles stalls, it could be difficult to restart.

Owners receiving notices will be asked to return to their dealers to have the fuel pump module replaced in their vehicles. GM’s number for this recall is N222372310 and the NHTSA campaign number is 23V-013.

2023 Kia Telluride Illuminated Air Bag Warning Light

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Certain 2023 Kia Telluride automobiles could experience an illuminated air bag warning light due to a manufacturing error affecting the second row seat side air bags. Owner notifications are expected to be sent out at the end of February.

Kia became aware of the problem late December 2022 when the Kia Technical Assistance Center received a report from a dealer about a damaged second row seat side airbag wire harness in a 2023 Telluride. Kia stopped shipping the 2023 Telluride vehicles and conducted an inspection of 2,219 vehicles at the plant. Twenty out of 2,219 vehicles had a wire harness that contacted the seat frame, though no damage to the harness was identified, there was no airbag warning light illuminations, and no wire harness contact with the seat frame was found in the remaining inspected vehicles. Kia Georgia informed Kia Safety Office of Inspection about the results of the investigation and a recall was initiated.

According to the defect report, the side airbag wire harness in the second row seat cushion assembly was manufactured with the incorrect length. The wire harness could become damaged if it contacts the seat frame when the seat is folded or adjusted. If the wire harness is damaged, the second row seat side airbag(s) may not deploy in a crash, increasing the risk of injury.

Owners receiving notices will be asked to return to their dealerships to have the wire harness inspected and replace, or secure the air bag wire harnesses, as necessary. Kia’s number for this recall is SC262 and the NHTSA campaign number is 23V-035.

The potential number of 2023 Kia Telluride vehicles affected by this recall is 1,943.

If you are having repeated problems with your 2023 Kia Telluride and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

External Coolant Pump Could Short Circuit And Cause A Vehicle Fire

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Automobile manufacturers Porsche and Bentley Motors will be contacting the owners of certain 2017-2021 model vehicles because of a problem with the external coolant pump in the climate control system of their vehicles.

Porsche became aware of this problem at the end of December 2022, when they were contacted by their coolant pump manufacturer about a potential malfunction of the electric external coolant pump used in the climate control system. An investigation was opened and Porsche reviewed whether there were any possible common influences that could have contributed to the problem. (e.g. Extreme Temperatures, A Corrosive Medium, Special Driving/Customer Behavior, etc.) In January, Porsche determined a safety defect existed and decided to recall the subject vehicles. During this time, Porsche informed Bentley of their investigation because certain Continental GT and GTC vehicles were manufactured with the same pump.

The vehicles affected include:

2020 Bentley Continental GT
2020 Bentley Continental GTC
2017-2021 Porsche Panamera
2017-2021 Porsche Panamera 4
2017-2021 Porsche Panamera GTS
2017-2021 Porsche Panamera Turbo

According to the defect report, some 2017-2021 Porsche Panemera and 2020 Bentley Continental vehicles may have been manufactured with an electric climate control coolant pump that could experience humidity ingress. The humidity could cause a short circuit and, in some instances, thermal damage to the external coolant pump. In rare circumstances, the thermal damage to the harness could progress into a fire.

On the affected vehicles, vehicle occupants may notice an issue with the Climate Control system or reduced performance when using the Residual Heat function. (This allows the vehicle to be heated after the ignition has been switched off, using the remaining heat in a warm engine). On vehicles fitted with a W12 engine, an Engine Management Light could also illuminate.

Dealers will replace the external coolant pump and will inspect and replace the plug-in connection, as necessary.
Porsche’s number for this recall is APA1and the NHTSA campaign number is 23V-033
Bentley’s number for this recall is RE23/02 (RC67) and the NHTSA campaign number is 23V-034.

2022 Hyundai Santa Fe PHEV Fuel Leak Could Lead To Fire

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A small number of 2022 Hyundai Santa Fe Plug-In Hybrid Vehicles (PHEVs) could experience fuel tank leaks that could increase the risk of a fire. Occupants may detect a fuel smell and/or visible fuel leak associated with this condition.

The problem began in December 2022 when Hyundai first heard of reports of leaking fuel from the fuel tanks of certain 2022 model year Santa Fe PHEVs. Hyundai continued to investigate the condition with the supplier, and based on manufacturing information provided by the supplier, identified the suspect population of Hyundai vehicles likely equipped with defective fuel tanks to be between April 7, 2022, through April 9, 2022.

According to the defect report, certain fuel tanks may have been improperly manufactured, resulting in a fuel leak at the seam between the tank halves. A fuel leak in the presence of an ignition source can increase the risk of a fire. Based on this information, Hyundai decided to conduct a safety recall to replace the fuel tank assemblies on the suspect vehicles in the U.S. and Canadian markets.

Description of the Cause: Insufficient molding caused by a malfunction of the material grinder prior to mold extrusion.

Owners receiving notices will be asked to return to their dealers to have the fuel tank inspected and replaced as necessary. Owners who detect a fuel smell and/or visible fuel leak associated with this
condition should contact their Hyundai dealership immediately. Hyundai’s number for this recall is 240 and the NHTSA campaign number is 23V-028.

As of the date of this filing, Hyundai has confirmed no unique incident reporting a fuel leak in the U.S. There are no confirmed crashes, injuries, or fires related to this condition. This recall was decided based on three (3) incidents occurring in Europe.

2023 Ford Bronco Sport ABS Module Leak

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Ford will be asking the owners of certain 2023 Bronco Sports vehicles, to return to their dealerships to repair a problem that could lead to unexpected brake problems. Ford used supplier records to determine the population of affected vehicles in which the problematic Anti-lock Braking Systems (ABS) is installed. (Component Part Number: LX6C-2B373-LG)

In December 2022, Ford was contacted by the manufacturer of their ABS, about a quality issue affecting the Hydraulic Control Unit (HCU) of an Electronic Brake Booster (EBB). According to the defect report, a foreign object was introduced into the tool that assembles the Normally Closed (NC) valves used in the ABS Module. This object could create a “flat spot” damage to the ball which creates the seal. This damage could allow an unintended leak path through the valve. If the valve leaks, the driver may experience inconsistent brake pedal travel without warning. Additionally, the driver-selectable Auto Vehicle Hold feature may not operate as intended. The vehicle could creep unexpectedly after an auto-hold event is initiated.

Owners who receive notices will be asked to return to their dealerships to have the ABS module replaced. Ford’s number for this recall is 23S01 and the NHTSA campaign number is 23V-021.

This is the third recall affecting the 2023 Ford Bronco Sport. In November 2022, Ford recalled half a million 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment and cause an under hood fire. (NHTSA Campaign Number: 22V-859)

In September, Ford recalled 2022-2023 Bronco Sport and 2022 F-150 vehicles because the parking lights may flicker during any of the three following scenarios. (NHTSA Campaign Number: 22V-859)

  • Scenario 1: When the customer manually selects the “position lamp on” mode.
  • Scenario 2: When the customer manually selects “Headlamp On” Mode.
  • Scenario 3: When the customer is driving in automatic headlamp mode, and the environment gets dark enough to trigger “Night Mode”, which turns on the headlamp and parking lamp function.