Fisker Automotive is alerting drivers of certain 2012 Fisker Karma vehicles, built between June 15, 2011 to July 9,2012, about an electrical problem in the low temperature cooling fan. According to Fisker, a short in the fan could ignite the fan housing, shroud and surrounding components, causing a vehicle fire. Owners will be asked to bring in their vehicles to the nearest Fisker dealership to replace both low temperature cooling fans with improved fans. Owners wanting more information about the problem can contact Fisker consumer affairs at 1-855-575-7577, option 2.
Tag Archives: Manufacturer defect
Lamborghini Steering System Leaks
Lamborghini is notifying customers to bring their 2004-2006 Gallardo Coupe and 2004-2006 Spyder vehicles to their nearest dealership to update the power steering system. In certain driving conditions, the high pressure steering pipes near the steering assist hydraulic pump could leak. If fluid should come in contact with a hot surface or ignition source a fire could result. According to Lamborghini, the problem was discovered during hard driving condition testing, and could affect almost 1,500 vehicles. For more information on the problem, owners can contact Lamborghini at 1-703-364-7042.
Auto Warranties And The California Lemon Law
In the United States all new automobiles come with a manufacturer’s written warranty. This warranty is a detailed document outlining what repairs the manufacturer will cover, for a specified period of time or until a certain mileage is reached on the vehicle. This warranty is usually accompanied by an implied warranty which is an unwritten promise that the vehicle being sold will meet certain standards and is fit to operate for the purpose in which it is intended to be used. Because this warranty is not written down, it is up to the buyer to prove that the seller withheld information about problems with the vehicle at the time of sale. If a vehicle is being sold “as is” or “with faults” the implied warranty will be void.
When dealing with used cars, warranties becomes more complicated. Some used cars come with the remaining manufacturer’s warranty if the expiration year or mileage limit has not yet been reached and some require the consumer pay to activate it. If the used car dealer picks up the cost of the remaining manufacturer’s warranty, it is considered a car warranty, but if the consumer is asked to pay an extra cost to activate the remaining manufacturer’s car warranty it is usually considered a service contract.
Consumers are often asked if they would like to purchase an extended car warranty. This offer is usually presented towards the end of the manufacturer’s warranty and is actually considered a “service contract. The extended car warranty details what repairs will be covered by the dealer, the manufacturer or an independent company at the expiration point of the manufacturer’s warranty. An extended car warranty does not usually cover everything in the vehicle and can become very complicated. When purchasing an extended warranty, there are five questions you should ask yourself.
- How long do you plan to keep the vehicle?
- Who stands behind the warranty? The automaker, the dealer or a third party company?
- Can you get a better extended warranty from another dealership or negotiate the price with the dealership you are at?
- Do you know what is covered?
- What is your repair history and the repair history of the model vehicle you are buying?
Many consumers find that they pay more for the extended car warranty than they earned back from it in covered repair costs. A few exceptions include vehicles with higher rates of mechanical problems, vehicles with expensive extra equipment, or if the contract offers free maintenance.
One misconception about extended warranties is that purchasing one will extend the California lemon law coverage. This is absolutely not true. The California lemon law only covers vehicles which started to have problem during the manufacturer’s written original warranty. Consumer advocates warn those considering an extended car warranty to carefully study what a service contract does — and does not – cover. Any verbal promises made to you should be noted and signed by someone of authority on the warranty contract you are purchasing.
California Lemon Law Mercedes-Benz GL550 Buyback
We were recently contacted by a consumer from Glendale, California after he saw a video on our website, www.calemonlaw.com, which featured a woman having the same problem as his, pertaining to a 2009 Mercedes-Benz GL550. While driving on the 405 freeway his vehicle shut off and lose all power. He also had repeated problems with coolant leaks which resulted in the coolant warning light coming on every 3-4 weeks. This problem began just 3 days after he had leased the car. He had taken the car in for repairs on seven (7) separate occasions, but each time was told by the dealer mechanics that they could not find the problems he complained of.
Within a few weeks after retaining our lemon law firm, Mercedes-Benz agreed to repurchase his vehicle under the California Lemon Law. Mercedes-Benz reimbursed our client for all his lease payments, down payment, and registration, less only the legal use fee deduction, and paid our attorney’s fees.
If your vehicle is 2007 or newer and has been having repeated problems that the dealership is unable to fix, please call the Law Offices of Delsack and Associates at our toll-free number 888-Ex-Lemon (888-395-3666) for a free analysis and to learn whether your vehicle qualifies for repurchase under the California Lemon Law.
Automobile TSBs Can Save You Money
Most consumers know that automobile manufacturers are required to issue recalls on vehicles with problems that affect the safety, value and use of the models they manufacture. We have blogged about rental companies and consumers failing to repair recalls, and have encouraged everyone to check our recall list to make sure the problem has been repaired.
Many consumers don’t realize, however, that automobile manufactures also release Technical Service Bulletins (TSB’s). TSB’s are issued after several complaints of unanticipated vehicle problems are received. The manufacturer is not required to issue a recall, do the repairs, or even notify consumers of the problem. It is important for drivers to know if a TSB exists on their vehicle because the information on the reports can save technicians troubleshooting time, provide organized, itemized repair procedures, and standardize the repair process. This can enhance the quality of the maintenance and can save the vehicle owner money by allowing the technician to repair the problem quickly.
If you are experiencing problems with your vehicle and are taking it in to have repairs done, it is in your best interest to research TSB’s related to your problem. If you find one that could be related, let the service manager know that it exists and make sure it is noted on the repair order.
GM Issues Service Campaign For OnStar Vehicles
General Motors (GM) has asked dealerships to stop selling approximately sixty thousand 2012 and 2013 vehicles because of a software problem with the OnStar communication system. According to GM spokesman, Alan Adler, the problem was discovered during rear end crash testing where the airbags are not suppose to deploy. The “sensing diagnostic module,” still senses when to inflate airbags, but when the airbags are not suppose to inflate, certain models may not always receive a call from an OnStar operator to check to see if the occupants are injured. The problem does not require a recall and GM has already repaired many vehicles through a remote upgrade. Owners with vehicles that cannot be repaired remotely will be notified through a GM customer service campaign and will be asked to bring their vehicles to the nearest dealership to have the problem fixed. The vehicles involved in the service campaign include:
- 2013 Buick Verano
- 2013 Cadillac ATS
- 2012 Cadillac SRX
- 2013 Cadillac XTS
- 2013 Chevrolet Cruze
- 2013 Chevrolet Equinox
- 2013 Chevrolet Volt
- 2013 GMC Terrain
Ford Escape Coolant Line Problem
Drivers of certain 2013 Ford Escape sport utility vehicles (SUV) with 1.6L engines, are being notified to bring in their vehicles to their nearest dealership to correct a problem that could lead to an engine compartment fire. According to Ford, certain vehicles built between October 5, 2011 to August 31, 2012, may have a cylinder head cup plug, also known as a freeze plug, that could become dislodged resulting in a coolant leak. If the coolant evaporates on a hot surface, the glycol could ignite and catch fire. Ford will be notifying owners of the problem this month and can take in there vehicles to have the plug sealed and a secondary plug cover added. For more information about the problem, contact Ford at 1-866-436-7332.
California Lemon Law Hyundai Sonata Buyback
Just recently we were able to negotiate to have a 2012 Hyundai Sonata repurchased for a client who lived in Orange County. The vehicle only had 6,000 miles on the odometer but had to be repaired several times for a defective suspension and steering system which caused it to sway while driving under normal operating conditions. While the vehicle was almost new and our client had only given the dealer three opportunities to repair the defects, we were able to persuade the manufacturer that this was a safety problem which warranted a full buyback.
The case was concluded within three months, from the time our client first contacted our firm to determine whether he had a viable lemon law case, to the date when it was ultimately repurchased and transferred back to the manufacturer and a client-trust check was rewarded to our client’s for his down payment and monthly payments. This was concurrent with the manufacture’s payoff to our client’s lender of the balance of his loan. Our client was, of course, ecstatic with the results of his lemon law case.
If you own or lease a vehicle which continues to have problems that started during the manufacturer’s original new car warranty, you may be driving a lemon. Please call the Law Offices of Delsack & Assoc., P.C. at 888-EX-LEMON (888-395-3666) for a free consultation with an experienced California lemon law attorney to find out whether we can help you get rid of your lemon.