California Lemon Law blog « A Blog by the Law Offices of Barry L. Edzant

Certain 2024 Jaguar and Land Rover vehicles have been identified as being at risk for an oil leak within the engine compartment. An oil leak in the presence of an ignition source, such as hot engine components or exhaust parts, significantly increases the risk of a fire. This safety concern has prompted an investigation and subsequent recall to address the issue.

Jaguar Land Rover North America, LLC (Land Rover) first became aware of the problem in April 2024, following a field report that described an oil filter housing with a hairline crack. In response, Land Rover, along with the housing supplier, initiated a thorough investigation. Throughout April and May, the supplier reviewed the reported failures, inspected returned parts, and conducted extensive durability testing on the incorrect material parts. By June 7, 2024, the results of these tests were reported, and the Product Safety and Compliance Committee (PSCC) opened a formal investigation into the matter.

In June 2024, the Recall Determination Committee (RDC) concluded that the issue posed an unreasonable risk to safety, leading to the decision to launch a safety recall to remedy the affected vehicles. This decision was driven by the small number of fires reported as a result of the oil leak concern.

The following 2024 models have been identified as affected by this recall:

2024 Jaguar F-Pace
2024 Land Rover Defender
2024 Land Rover Discovery
2024 Land Rover Range Rover
2024 Land Rover Range Rover Sport
2024 Land Rover Range Rover Velar

Owners of these vehicles will receive official notices asking them to return to their dealers. The necessary repairs will involve replacing the filter housing, oil filter, and O-rings to ensure the safety and reliability of the vehicles. Jaguar’s reference number for this recall is H506, and the NHTSA campaign number is 24V-451. Land Rover’s number for this recall is N908 and the NHTSA campaign number is 24V-450.

Chrysler (FCA US, LLC) is taking steps to address an issue affecting the rear view cameras in over a million of its vehicles. On October 23, 2023, the FCA Technical Safety and Regulatory Compliance (TSRC) organization was alerted to a potential problem where rear view cameras were not displaying images in certain Dodge, Chrysler, Jeep, and Ram models. This issue potentially violates the Federal Motor Vehicle Safety Standards (FMVSS) for rear visibility.

An investigation revealed that a software glitch in the radio system of these vehicles could cause the rear view camera to fail to display the required image when the vehicle is put into reverse. This noncompliance with FMVSS No. 111, which mandates that rear visibility systems must default to showing the rear view image and adhere to specific field of view and image size requirements at the start of each backing event, regardless of any prior modifications made by the driver.

The issue, affecting 1,033,433 units, was identified during a thorough investigation. By June 2024, FCA US’s Vehicle Regulations Committee determined that a voluntary safety recall was necessary to rectify the problem.

The vehicles affected include:

2021-2023 Chrysler Pacifica
2021-2022 Dodge Durango
2022-2023 Jeep Compass
2021-2023 Jeep Grand Cherokee
2022-2023 Jeep Grand Wagoneer
2022-2023 Jeep Wagoneer
2022 RAM 1500
2022 RAM 2500
2022 RAM 3500
2022-2023 RAM Promaster

NOTE: Owners of these vehicles will notice that the rear view image does not appear when the vehicle is placed into reverse.

To resolve this issue, dealers will update the radio software in the affected vehicles. Owner notification letters are scheduled to be mailed out by August 2, 2024. FCA has designated this recall with the number 66B, and it corresponds to the National Highway Traffic Safety Administration (NHTSA) campaign number 24V-436.

The Volkswagen ID.4 SUV represents the German automaker’s entrance into the growing electric vehicle (EV) market. Launched with the promise of combining the brand’s legendary driving dynamics with cutting-edge EV technology, the ID.4 aims to provide a sustainable yet practical driving experience. However, as with many new models, especially those pioneering new technologies, the ID.4 has faced its share of teething troubles. This article will delve into the common problems reported by ID.4 owners and explain how these issues could potentially classify your vehicle as a lemon under the California Lemon Law. We’ll also highlight the importance of seeking assistance from a lemon law attorney if you find yourself grappling with persistent vehicle issues.

Common Volkswagen ID.4 Problems

1. Charging Issues

Many ID.4 owners have reported difficulties with charging their vehicles. Problems range from slow charging speeds to the car not charging at all. Some users have encountered issues with the compatibility of their ID.4 with various public charging stations, leading to inconvenience and frustration.

2. Software Glitches

The ID.4’s infotainment system and other software-driven features have been a source of concern for some drivers. Complaints include unresponsive touchscreens, malfunctioning navigation systems, and intermittent connectivity issues with smartphones. These software bugs can detract from the overall user experience and disrupt daily usage.

3. Battery Performance

Some ID.4 owners have reported inconsistent battery performance, including unexpected drops in range and inaccurate range estimates. Such issues can severely impact the reliability of the vehicle, especially for long-distance travel.

4. Build Quality

Although Volkswagen is renowned for its build quality, some ID.4 owners have experienced issues with fit and finish. Reports include problems with door alignment, rattling noises from the cabin, and malfunctioning interior components. These issues, while sometimes minor, can affect overall satisfaction with the vehicle.

5. Electrical System Faults

Electrical system faults have also been reported, with owners experiencing warning lights and system errors. These faults can be unsettling and sometimes necessitate multiple visits to the dealership for resolution.

When Is Your Vehicle a Lemon?

A vehicle is generally considered a “lemon” if it has significant defects that affect its use, value, or safety, and these defects persist despite multiple repair attempts. Under California law, a vehicle is presumed to be a lemon if:

The manufacturer has made at least two attempts to repair a warranty problem that could result in death or serious injury if the vehicle is driven.
The manufacturer has made at least four attempts to fix the same warranty problem.
The vehicle has been out of service for more than 30 days (not necessarily consecutive) for warranty issues.

Understanding the California Lemon Law

The California Lemon Law, officially known as the Song-Beverly Consumer Warranty Act, provides robust protections for consumers who purchase or lease new vehicles. The law mandates that if a manufacturer cannot repair a vehicle to conform to its warranty after a reasonable number of attempts, the manufacturer must either replace the vehicle or refund the purchase price, minus a usage fee.

Benefits of the California Lemon Law

Consumer Protection: The law protects consumers from being stuck with a defective vehicle.
Replacement or Refund: Consumers are entitled to a replacement vehicle or a refund, ensuring they receive the value they paid for.
Legal Support: Consumers can recover legal fees if they prevail in a lemon law claim, making it financially feasible to pursue legitimate claims.

The Importance of a Lemon Law Attorney

Navigating the intricacies of the California Lemon Law can be challenging, and manufacturers often have significant legal resources at their disposal. Here’s why hiring a lemon law attorney is a smart move:

Expertise: Lemon law attorneys have specialized knowledge of consumer protection laws and can effectively navigate the legal process.
Maximized Compensation: An attorney can help ensure you receive the maximum compensation you are entitled to, including potential incidental and consequential damages.
No Upfront Costs: Many lemon law attorneys work on a contingency basis, meaning they only get paid if you win your case.

Conclusion

The Volkswagen ID.4 SUV, while a promising entry into the electric vehicle market, has faced several common problems reported by owners. If you find yourself repeatedly dealing with these issues, your vehicle might qualify as a lemon under the California Lemon Law. Seeking the assistance of a lemon law attorney can provide the expertise and support needed to navigate this legal landscape and ensure you receive fair treatment. Remember, consumer protection laws are there to safeguard your rights and ensure you get the quality you paid for in your vehicle purchase.

Ford Issues Recall for Certain 2024 Mustang Models Due to Under Hood Fire Risk

Ford Motor Company (Ford) have identified a problem that could potentially lead to under hood fires in certain 2024 Mustang vehicles. Owners of the affected vehicles will receive notification letters with detailed instructions on how to get the necessary repairs. These letters are expected to be mailed by June 17th, 2024.

Discovery of the Problem

Ford became aware of the issue in April 2024 after receiving two reports of under hood fire allegations in 2024 Mustang models equipped with manual transmissions. Upon receiving these reports, Ford’s Critical Concern Review Group (CCRG) promptly conducted inspections of both vehicles to determine the root cause of the fires. Following their investigation, the company decided to issue a recall to address the identified defect.

Details of the Defect

The defect report indicates that the vehicle’s clutch pressure line may not be properly secured to the vehicle’s firewall stud. An improperly retained clutch pressure line can come into contact with hot exhaust components and potentially melt, leading to brake fluid leakage. Although this leakage does not affect the brake system’s fluid volume or functionality, it can significantly impact the clutch system. Specifically, the defect can result in an inability to change gears, and in certain situations, the engine may stall when the throttle is released. Moreover, if the leaked brake fluid accumulates near a hot surface, there is a risk of smoke and an under hood fire, posing a serious safety hazard.

Recall Details and Repair Process

To address this issue, Ford dealers will inspect the clutch pressure line and perform necessary repairs to ensure it is properly retained. The recall has been assigned Ford’s internal number 24S36, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-394.

What Should Owners Do?

If you own a 2024 Mustang, especially one with a manual transmission, it is crucial to stay informed about this recall. Keep an eye out for the notification letter from Ford, which will provide specific instructions on how to proceed with the necessary repairs. In the meantime, if you experience any issues with your vehicle’s clutch or observe any unusual smoke from under the hood , contact your local Ford dealer for repairs, immediately.

Could Your Vehicle Be A Lemon?

The Lemon Law is a consumer protection statute designed to provide relief to car buyers who purchase vehicles that fail to meet quality and performance standards. It ensures that consumers can seek recourse if their new car has serious defects that the manufacturer cannot fix within a reasonable number of attempts. An essential aspect of leveraging the Lemon Law is maintaining accurate and detailed paperwork whenever your vehicle undergoes repairs. This documentation includes repair orders, work performed, dates, and technician notes. Accurate records are crucial because they serve as evidence of the recurring issues and the attempts made to resolve them, which can substantiate a Lemon Law claim. Without proper documentation, proving that your vehicle qualifies as a “lemon” can be challenging, potentially hindering your ability to receive a replacement, refund, or compensation.

2022 Kia Niro EV Charging Kia has identified a potential safety issue with certain 2022 Kia Niro Electric Vehicle (EV) models. The problem affects the high-voltage battery safety plug, which may overheat and melt due to electrical resistance.

What Happened?

The issue came to light in July 2023 when a dealer reported a case involving a 2022 Niro EV that shut off while driving without entering “Ready” mode. Further investigation revealed an isolated melted safety plug. Kia’s Safety Office monitored the issue and found no other incidents except for one isolated case.

What Did Kia Find?

Kia’s Safety Office conducted field data analysis and discovered that the melted safety plug was caused by high temperatures, not any issues with the battery cells or temperature sensors. The investigation also revealed a manufacturing process deviation in the supplier’s Female-Female terminal, which affected specific vehicle production lots.

Recall Alert

As a result of the findings, Kia has issued a recall for certain 2022 model year Niro EV vehicles due to the potential safety risk posed by the faulty safety plugs. The recall was announced on May 15, 2024.

Symptoms and Risks

If the electrical resistance in the safety plug occurs while driving or during battery charging, it may melt, increasing the risk of:

Loss of motive power
Fire

Drivers may notice an illuminated EV Service Warning light and/or a burning smell (melting plastics and smoke).

What to Do?

Owners with affected vehicles are advised not to charge their vehicle in a garage or any other covered structure until the recall repair is completed. Dealers will replace the safety plug, and owner notification letters are expected to be mailed on July 19, 2024.

Kia Recall Information

Kia’s number for this recall: SC314
NHTSA campaign number: 24V-358

A recent discovery by FCA Technical Safety and Regulatory Compliance (TSRC) has led to a voluntary safety recall of certain 2024 Jeep Grand Cherokee vehicles. The issue affects a small number of vehicles that may be missing an important part in the front bumper. This missing piece could compromise the proper deployment of the front airbags.

The affected vehicles fail to comply with the Federal Motor Vehicle Safety Standards (FMVSS) for Occupant Crash Protection. FMVSS No. 208 specifies vehicle crash worthiness requirements and equipment requirements for active and passive restraint systems. In the event of a frontal collision, the missing energy absorbing foam could lead to a non-deployment or improper deployment of the front airbags, potentially increasing the risk of injury or harm to occupants.

According to FCA US, an analysis of vehicle production history revealed that some Jeep Grand Cherokee vehicles may have been built without a front fascia energy absorbing foam. This condition can lead to a non-compliance with FMVSS No. 208, as it compromises the intended load distribution or energy management, potentially jeopardizing proper crash sensing and airbag deployment.

The suspect period for affected vehicles began on December 6, 2023, and ended on December 9, 2023, when vehicle production processes were corrected. During this time, some Jeep Grand Cherokee vehicles may have been manufactured without the crucial foam, which is designed to absorb energy and help protect occupants in the event of a crash.

Dealers will inspect the affected vehicles and install the missing foam as necessary to ensure compliance with safety standards. This recall is intended to minimize any potential risks associated with this airbag issue and maintain the high standards of quality and safety that customers expect from Jeep vehicles.

Owners with affected vehicles will receive owner notification letters providing them with details on the recall and next steps to take. It is essential that vehicle owners take immediate action to address this issue and have their vehicles inspected and repaired as necessary to ensure their safety on the road.

Ford Escape Gearshift Ford has discovered a problem affecting specific hybrid vehicles, including the 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair models. These vehicles may contain software that could cause the vehicle to shift into neutral unexpectedly.

Investigation and Findings

In March 2024, Ford’s Critical Concern Review Group (CCRG) initiated an investigation following field reports indicating that some vehicles were shifting to neutral after receiving a Hybrid Powertrain Control Module (HPCM) software update at dealerships. The powertrain controls and calibration team discovered that the new Hybrid Transmission Internal Park Module (HTIPM) software, which had been released for service in January 2024, was incorrectly detecting noise in the Park Motor Position Sensor. This led to the generation of erroneous Park Motor Position Sensor Diagnostic Trouble Codes (DTCs) U1010 and U1011.

Field Action Approval

On May 3, 2024, Ford’s Field Review Committee examined the issue and approved a field action to address the problem. According to the defect report, the affected vehicles received HPCM software that could force the vehicle into a neutral state while driving. As the vehicle coasts to a stop, the transmission will automatically shift to “Park”. Despite this issue, drivers retain functionality for power braking and power steering. Once the driver shifts back to drive, the vehicle enters a limp home mode, which provides limited torque at low speeds up to 30 mph.

Reported Incidents and Warranty Claims

Ford has reported 315 warranty claims in North America and 125 Vehicle Owner Questionnaires (VOQs) that may be related to this software issue. These incidents highlight the importance of addressing the defect to ensure driver safety and vehicle reliability.

Recall Details and Owner Notification

To rectify the problem, dealers will update the HPCM software free of charge. Ford plans to mail owner notification letters starting on May 23, 2024. For reference, Ford’s recall number for this issue is 24S33, and the National Highway Traffic Safety Administration (NHTSA) campaign number is 24V-330.

Owners of the affected vehicles are encouraged to contact their dealers promptly to schedule the necessary software update. Ensuring that your vehicle receives this update is crucial for maintaining optimal performance and safety.

Summary

Affected Vehicles: 2022-2024 Ford Maverick, 2020-2022 Ford Escape, and 2021-2022 Lincoln Corsair hybrid models.
Issue: Software may cause unexpected shifts into neutral.
Investigation Start: March 2024 by Ford’s CCRG.
Findings: Noise in Park Motor Position Sensor detected by HTIPM software, causing erroneous DTCs U1010 and U1011.
Action Approved: May 3, 2024, by Ford’s Field Review Committee.
Incidents Reported: 315 warranty claims and 125 VOQs in North America.
Solution: HPCM software update by dealers.
Owner Notification: Letters to be mailed starting May 23, 2024.
Recall Numbers: Ford 24S33, NHTSA 24V-330.

General Motors (GM) has announced a safety recall affecting a small number of its 2024 Cadillac XT5 vehicles. This recall addresses a potential defect with the driver front airbag. This defect may pose a risk to vehicle safety.

The issue was identified when GM’s airbag module supplier observed a tear in the airbag cushion during a routine lot-acceptance test. This incident, which occurred in February 2024, prompted a thorough investigation by GM. The supplier was able to isolate the affected batch and performed additional tests on these airbags across various temperature settings to assess their reliability and safety.

The tests revealed that the airbag cushions could tear during deployment due to a recent design change in the airbag modules. Following these findings, GM’s Safety Field Action Decision Authority (SFADA) made the decision to issue a recall for all vehicles equipped with airbag modules from the affected production lot, manufactured the day before the problematic batch.

It is important for consumers to understand that a tear in the airbag cushion during deployment can significantly impair the airbag’s performance in the event of a crash, thereby increasing the risk of injury to the occupants.

To address this safety concern, GM is taking proactive steps. The company will replace the driver’s front airbag module at no cost to vehicle owners. GM plans to begin notifying affected Cadillac XT5 owners through formal letters, which are scheduled to be sent out on June 17, 2024. The recall has been officially recorded under GM’s number N232439241 and the National Highway Traffic Safety Administration (NHTSA) campaign number 24V-311. GM has confirmed that there have been no field incidents or injuries reported in relation to this defect.

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Potential Engine Compartment Fire From Oil Leak In Jaguar and Land Rover Vehicles