2017 Chevrolet Corvette Repeat Repair Attempts

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Our client gave the Chevrolet dealership 6 chances to try and resolve all the problems he was having with his 2017 Chevrolet Corvette.

The first visit was on February 28, 2017 when he brought it in due to the mode select feature was inop.

The second visit was in March and the throttle response in any mode seemed to be the same.

His third visit was for multiple problems.  He noticed an intermittent stumble around 75 mph while city driving.  The power steering rack was seeping.  When changing stations on the steering wheel switch, the display showed it moving to another station but it did not actually move to the other station. The driver window was losing it’s memory and would be left down over night.   And lastly, there was a lack of acceleration when in trac mode.

The fourth visit was in August.  The problems included the car stumbling at low speeds, the IPC was inop at times during the night and after driving hard and coming to a stop there would be a delay when trying to accelerate again.

The fifth visit was in July 2018 and the Chevrolet dealership had the vehicle for 15 days. It was in due to a cold start problem and there was a clunk while shifting into reverse. He was continuing to have a stumble while driving at about 70-75 mph with a light acceleration in manual mode in 8th gear. While coming to a hard stop and then accelerating to go to a passing gear he felt a delay before the Corvette would accelerate. Also, the launch control was not working.

His last visit was on May 17, 2019 and he took it to the dealership for a shudder at 30-40 mph while accelerating lightly. The dealership had his vehicle for over 32 days total and was still not able to fix his vehicle. That is when he called our law firm.

Our firm filed a demand on our client’s behalf for General Motor’s Corporation to repurchase his vehicle under the California Lemon Law. Within a few months they agreed to repurchase his Corvette. GM paid off the balance on the vehicle, reimbursed our client for the down payment, monthly payments, registration, less the mileage fee allowed under the California Lemon Law. They also paid our attorney fees.

If you are having problems with your vehicle that the dealership is not able to fix, you may be driving a lemon. Please call Barry at 888-395-3666 at the Law Office of Barry L. Edzant for a free consultation and to find out your rights under the Lemon Law.

 

2020-22021 Nissan Altima Steering Wheel Vibrations

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Nissan will be contacting the owners of certain 2020-22021 Nissan Altimas, because of a problem affecting the steering in their cars. Approximately 2,407 vehicles are being recalled.

According to the defect report, in December of last year, Nissan became aware of a Nissan Altima owner who reported a loss of steering while driving. The vehicle was towed to a Nissan dealership and an inspection found that the tie rod ball joint fasteners had become loose and fell off. As a result the tie rod ball joint separated from the steering knuckle and steering was lost.  Further investigation found that a back up process had been used during production, that resulted in inconsistent torque control of the torque on the rod ball joint fastener. All vehicles that underwent the back up process during production were audited and 48 loose tie rod ball joint fasteners were found and repaired.

Owner of affected vehicles will be contacted and instructed to return to their dealers to have their Altima inspected. The left and right hand tie rod ball joint fasteners will be tightened to specification and any missing fasteners will be replaced. Nissan’s number for this recall is PC795 and the NHTSA campaign number is 21V-138.

Hyundai Ioniq And Kona EV Battery Fire

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Hyundai Motor America will be asking owners of certain 2020 Hyundai Ioniq Electric and 2019-2020 Hyundai Kona Electric vehicles to return to their dealerships because of a problem affecting the lithium-ion battery.

In March 2019 Hyundai received three reports of Kona electric vehicles catching fire while parked. All vehicles involved were reportedly parked with a fully charged battery. Further investigation found several similar incidents which initiated an investigation into the problem. As a result of this investigation, a campaign was launched to upgrade the BMS software for early detection of abnormalities in the battery while the vehicle is parked. The software update was developed as a fail safe countermeasure as they continued their investigation

In February 2021 Hyundai became aware of a Kona EV. with the updated software. that caught fire while at full state of charge. Further investigation into the cause found an internal short within the battery cells caused by a folded Anode tab could result in Lithium plating on the Anode tab to contact and short circuit to the Cathode. Based on this information a safety campaign will be conducted to replace the Battery System Assembly (BSA)

Once parts are available, dealers will replace the Battery System Assembly (BSA). Owners are advised to park their vehicles outside and away from structures until the recall is complete. The recall is expected to begin end of April. Hyundai’s number for this recall is 200 and the NHTSA campaign number is 21V-127.

Defective 2019 Cadillac Escalade Lemon Law Buyback

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After trying unsuccessfully 3 times to have her defective 2019 Cadillac Escalade repaired, our client called our office for advice as she was concerned for her safety and the safety of her family.

On November 12, 2019 she complained to her service representative at her Cadillac dealership that her brake pedal had gone stiff on 3 different occasions She also was having problems with excessive engine cranking before her vehicle would start.

On Dec 10th she brought her vehicle in as her brake pedal was still getting stiff and would go to the floor when stopping and then slowly would come back up. She also was having a tire pressure concern.

On January 10, 2020 she brought her Cadillac in again because the brake pedal would get stiff when attempting to stop her car and would not stop. There also was a message displaying regarding the service tire monitor system.

We analyzed our client’s potential lemon law case by reviewing all the repair orders and determined that she had a valid claim to have the vehicle repurchased.

We filed a demand letter with GMC to repurchase the defective vehicle under the California Lemon Law. Thereafter General Motors Corporation agreed to repurchase the 2019 Cadillac Escalade, pay off the balance of the lease and reimburse our client for the down payment, monthly payments, less the mileage fee allowed under the CA lemon law. In addition they paid all the attorney fees. Furthermore we received additional compensation for our client above the actual lease price.

Our client was ecstatic with the buyback of her vehicle. If you are having problems with your vehicle that the dealership has not been able to fix and think you may have a lemon, please call The Law Office of Barry L. Edzant at 888-395-3666. We will be happy to talk with you and give you a free consultation.

Tire Recall Affects Buick, Cadillac, Chevrolet And GMC Vehicles

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General Mortors has decided that a defect affecting vehicle safety exists in some tires installed as original equipment on certain 2018-2021 Buick, Cadillac, Chevrolet and GMC trucks and SUVs.

According to the tire manufacturer, Continental Tires the Americas (CTA), the tires may have been over-cured and could experience an unexpected break in the sidewall. This break could lead to sudden loss of pressure or a belt edge separation that could lead to partial or full tread / belt loss. The problem could increase the risk of loss of vehicle control.

Vehicles Affected Include
2020 Buick Enclave
2020 Cadillac Escalade
2020 Cadillac Escalade ESV
2020 Cadillac XT4
2020 Cadillac XT5
2019-2020 Chevrolet Blazer
2018-2021 Chevrolet Express
2019-2020 Chevrolet Silverado 1500
2020 Chevrolet Suburban
2020 Chevrolet Tahoe
2020 Chevrolet Traverse
2019-2020 GMC Acadia
2018-2021 GMC Savana
2019-2020 GMC Sierra 1500
2020 GMC Yukon
2020 GMC Yukon XL

GM will notify owners and dealers will inspect and replace tires as necessary. The recall is expected to begin April 12, 2021. GM’s number for this recall is N212329050 and the NHTSA campaign number is 21V-115. Approximately 34,000 vehicles are affected.

2017 Cadillac Escalade – California Lemon Law Buyback

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Our client leased a beautiful new 2017 Cadillac Escalade.

  • On March 19, 2018 she took it to the Cadillac dealership for the first time because the driver rear door handle bezel was coming apart.
  • A few months later on July 6th she took it back to the dealer due to the fact that the right tail light was not working properly and would only light up half way.
  • Another couple of months passed and in September she brought the Escalade in on account of the A/C not blowing cold air. She also had them check a problem she was having when she made a right turn on a little incline as the vehicle seemed to skip.
  • On October 11th the Escalade was in the shop because the vehicle seemed like it was skipping again when turning right. The A/C was not blowing cold air again. There were also noises coming from the rear of the vehicle and a squeaky noise coming from the front of the vehicle.
  • It was back in the shop on October 29 at 28,284 miles as the A/C had stopped blowing cold air again. Our client also felt the vehicle skipping especially when she made a right turn. The vehicle was now having a hard shift at slow downs and take offs. Another complaint was a squeal sound when turning the vehicle on.
  • The car was brought in on January 2, 2019 as her Cadillac was still skipping when she made a right turn. The vehicle still has a hard shift at slow downs and/or take offs. The squeal sound is still there when you turn the vehicle on. The A/C will still stop blowing cold when it is on.
  • The Escalade was brought back in a few days later because of a green fluid leak from the A/C line on the right side along with it fluctuating. There also was a new issue when starting the vehicle with her foot on the brake, there was a high pitch whistle noise that could be heard. She took a video to capture the sound. When the vehicle starts to decelerate and then you start to accelerate, there is a large jolt. While it was in the shop the dealership found a hose was leaking coolant.
  • She was back at the Cadillac authorized dealership on February 8 because she was experiencing a lunging in the transmission when she would shift. She complained about a high pitch frequency noise coming from the vehicle when starting.
  • March 27th our client was still having a problem with the A/C not blowing cold air. The high pitch screeching noise was still happening. The transmission problem with the lunging was still happening when she accelerated or decelerated and seemed to shift incorrectly.
  • Her final visit was on August 16, 2019 when she heard an explosion as she was walking out to her vehicle and found green fluid leaking all over and the A/C was not blowing when she tried it. She also requested with her service representative that they look at the side rear door as the outside cap came off.

After months and months of giving the Cadillac dealership a chance to try and fix her vehicle, she decided to call our office with questions about the Lemon Law.

We filed our demand letter with General Motors Corporation that they repurchase her defective vehicle under the California Lemon Law. They agreed to repurchase the vehicle, pay off the balance, reimburse her for any down payment and payments made, pay off the balance of the lease less the mileage fee allowed under the California Lemon Law. They also paid all the attorney fees. We also received some additional compensation for our client above the actual purchase price..

Our client was very happy with the buyback of her leased vehicle. If you think you might be driving a lemon because of repeat problems that the dealership is unable to fix, please call The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation. We’re hear to help you.

Chevrolet Bolt EV Battery Fire

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In October 2020 the National Highway Traffic and Safety Administration (NHTSA) started an investigation of the Chevrolet Bolt EV because of potential battery fires while charging. In November, Chevrolet announced a recall affecting 2017-2018 and select 2019 Chevrolet Bolt EVs manufactured by LG Chem’s Ochang Korea facility. More than 68,000 Chevy Bolt EV’s have been recalled.

The safety recall from the NHTSA states the following:

As an interim remedy, dealers will reprogram the hybrid propulsion control module to limit full charge to 90%. Until this interim is completed, customers should enable either “Hilltop Reserve” )for 2017-2018 model year vehicles) or “Target Charge Level” (for 2019 model year vehicles) using their vehicle’s infotainment center. These two features will limit the vehicle’s state of charge to 90% until the HPCM2 software re-calibration is applied. If customers are unable to successfully make these changes, or do not feel comfortable making these changes, they will be advised to not park their car in their garage or carport until after they have visited their dealer.

The final remedy is still under development. Owners were notified of the interim repair beginning November 17, 2020. A second notice will be mailed when the final repair becomes available. GM’s number for this recall is N202311730 and the NHTSA campaign number is 20V-701 .

If you own one of these vehicles and are concerned or have questions about your recourse under the California Lemon Law, please contact the Law Office of Barry L. Edzant at 888-395-3666 to speak with the attorney.

2012 Cadillac CTS-V Lemon Law Help

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Our client purchased a used 2012 Cadillac CTS-V Vehicle.

  • In March, 2015 he brought his car to an authorized Cadillac dealership because of a ticking noise coming from the front wheel when turning.
  • In June 2015 he brought the vehicle back in as the message “Service power steering” was coming up on the Driver Information Center. His vehicle was in the shop for 23 days.
  • His next visit was early November as the “Service power steering message” was showing up again. The TPM (Tire pressure monitor) light was on, too.
  • Another visit to the Cadillac dealership was necessary 2 days later as the “Service power steering” message was popping up again. The mileage at this point was 16,706 miles on his Cadillac CTS-V.
  • November 16th it was back at the dealership with the message, “Service power steering” appearing again on the Driver Information Center.
  • A few days later there was a terrible squealing noise from the engine area so the CTS-V was brought in again.
  • His final visit to the dealership was in February 2018 as the “Service power steering” message” was coming up for the 5th time.

Our client was frustrated and after giving the Cadillac dealership 7 times to try and fix his vehicle, he contacted our law firm, the Law Office of Barry L. Edzant for a free consultation. After speaking with him and reviewing some paperwork we felt he met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on his behalf to the General Motors Corporation.

Our firm successfully won a full repurchase for our client for his defective vehicle. The manufacturer reimbursed our client for all payments made to date, the down payment, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. GMC also paid all the attorney fees. We also received some additional compensation for our client above the actual purchase price.

If you are having repeat problems with your vehicle, please contact our office, the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions about your rights under the California Lemon Law.