Tag Archives: Software Problem

2017-2018 Audi A3 Stalling

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Volkswagen will be asking the owners of certain 2017-2018 Audi A3 vehicles to return to their dealerships to correct a problem affecting the engine control unit (ECU). According to the defect report, the engine air/fuel mixture software is not robust enough. During engine start up or idling, the system may misinterpret the rotation of the dual mass flywheel as a knocking condition. The defect will result in loss of lose motive power when beginning to move from a stop or during a slow acceleration. Drivers will be alerted of a problem through an “Engine Stop While Driving” warning light.

Dealers will correct the problem by reprogramming the ECU software. For more information about the recall, owners may contact Audi customer service at 1-800-253-2834. Volkswagen’s number for this recall is 24DF the NHTSA campaign number is 17V-508.

Mercedes-Benz ECO Start/Stop Mode Shut Down

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Mercedes Benz has determined that certain 2016-2017 GLE43 & GLE43 Coupe vehicles may have engine control unit (ECU) software that is incompatible with the transmission control unit programming.

Rapid and consecutive downshifts during braking could result in the engine speed to drop below the required threshold and shut down. An engine shutdown could also result following a slight tap of the accelerator pedal after a combination of an ECO start and a simultaneous high engine load. The instrument cluster warning lamps will be activated upon engine shut down with and ignition “ON”, indicating to the driver that the vehicle is not in ECO start/stop mode and needs to be restarted manually.

Dealers will correct the problem by reprogramming the engine and transmission control unit software. Owners wanting more information about the problem are asked to contact MBUSA customer service at 1-877-496-3691. The NHTSA campaign number for this recall is 17V-506.

2017 Jeep Renegade Inaccurate Warning Indicator Lamps

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Chrysler will be contacting the owners of certain 2017 Jeep Renegades regarding a problem affecting the instrument panel warning lights on their vehicle. According to the defect report, an integrated circuit chip and software combination could result in one or more illuminated malfunction indicators when no malfunction exists. (The issue is more likely to occur when the fuel indicator is reading “Low”. ) If the malfunction indicator lamps illuminate at incorrect times, drivers may not be aware when a true malfunction occurs.

Dealers will correct the problem by updating the Instrument Panel Control software. Owners wanting more information about the issue can contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is T50 and the NHTSA campaign number is 17V-485.

2017 Fiat 500X No TPMS Warning

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Chrysler will be contacting certain 2017 Fiat 500X owners about a safety problem affecting their vehicles. According to the defect report, the low tire pressure monitoring system (TPMS) warning light may not illuminate under certain circumstances. Driving on under inflated tires could result in reduced vehicle handling and in rare cases, the potential for complete tire failure.

Dealers will correct the problem by updating the instrument panel software. The recall is expected to begin April 21, 2017. Owners wanting more information about the problem are asked to contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is T16 and the NHTSA campaign number is 17V-146.

2016 Honda Civic Brake Warning Indicator Blinks

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Honda will be asking owners of certain 2016 Honda Civic two and four door cars equipped with 1.5L or 2.0L engines, to return to their dealerships for a problem affecting the parking brake. According to the defect report, the stability assist electronic control unit software could prevent the electric parking brake from engaging immediately after turning the ignition off. The vehicle could unexpectedly roll away, increasing the risk of a crash. If the parking brake cannot be applied, the brake warning indicator will blink on the instrument panel for 15 seconds to alert the driver.

Dealers will update the vehicle’s software to allow the braking software to engage immediately after the ignition is turned off. For more information about the problem, owners are asked to contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is KC6 and the NHTSA campaign number is 16V-725.

2015 Hyundai Genesis Instrument Cluster Gives Incorrect Readings

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The owners of certain 2015 Hyundai Genesis sedans will be contacted by the manufacturer regarding a problem affecting the instrument cluster readings. The affected vehicles may exhibit one or more of the safety related symptoms:

  • All warning lights may illuminate
  • Speedometer/tachometer/odometer readings are inaccurate
  • No cluster illumination
  • Turn signal indicators not illuminating when turn signals are activated
  • Momentarily inoperative instrument cluster

Those receiving notices will be asked to return to their dealers to have the instrument cluster software reprogrammed. Owners wanting more information about the problem are asked to contact Hyundai customer service at 1-800-633-5151. Hyundai’s number for this recall is 147 and the NHTSA campaign number is 16V-575.

2016 Mercedes Benz GLE450 Engine Shuts Down While Braking

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Daimler AG has determined that certain 2016 Mercedes-Benz GLE450 Coupe 292 platform vehicles have an issue with the engine control unit (ECU). According to the defect report, the engine control software might cause the engine to unexpectedly shut down while braking. The driver may interpret the shut down as a planned ECO start/stop, but the engine will not restart automatically and will require the driver to restart the vehicle manually. Depending on the traffic situation, an unintentional engine shut-down could increase the risk of a crash.

Those receiving notices will be asked to return to their dealerships to have the ECU software updated. For more information about the problem, owners are asked to contact MBUSA customer service at 1-800-367-6372. The NHTSA campaign number for this recall is 16V-440.