Tag Archives: manufacturing error

2023 Chrysler Pacifica PHEV Fire Risk

Posted on by

A small number of 2023 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV) have encountered a significant safety issue, prompting concerns and a recall. A flaw in the battery system could potentially lead to vehicle fires, a risk that poses a serious threat to both vehicle occupants and property.

At the core of the problem is an off-location 12V isolator post in some of these vehicles. This defect may cause a short circuit in the 12V battery positive (“B+”) circuit, leading to a vehicle fire, regardless of whether the ignition is on or off. The gravity of this issue is evident, as vehicle fires can significantly increase the risk of injury to both the occupants and bystanders, as well as cause extensive property damage.

In response to this discovery, FCA US (Fiat Chrysler Automobiles United States) has initiated a voluntary safety recall for all affected Chrysler Pacifica PHEV models. This recall, identified as B0A by FCA US and 23V-753 in the National Highway Traffic Safety Administration (NHTSA) campaign, aims to address this critical issue.

It’s important to note that the recall stems not from a defective part, but rather from an assembly issue. Specifically, the vehicles in question may have been built with a 12V anti-rotation stud that is incorrectly positioned. The solution involves modifying the isolator to correctly fit this anti-rotation stud, thereby mitigating the risk of a short circuit and subsequent fire.

In the meantime, owners of the affected vehicles are strongly advised to take precautionary measures. FCA US recommends that these vehicles should not be parked inside buildings, structures, or near other vehicles. The reason for this guidance is clear: to minimize the risk of fire spreading and causing further damage and potential injuries. Owners are encouraged to park their vehicles outdoors and away from structures until the necessary repairs are completed.

This recall and the associated risks highlight the complexities and potential dangers inherent in modern automotive technologies, particularly in hybrid and electric vehicles. While these technologies offer numerous benefits, including environmental advantages, they also introduce new challenges in terms of vehicle safety and reliability.

The Chrysler Pacifica PHEV’s recall serves as a reminder of the importance of stringent quality control and thorough testing in vehicle manufacturing. It also underscores the need for quick and decisive action by manufacturers and regulatory bodies when potential safety issues are identified, ensuring the safety and well-being of vehicle users and the general public.

Airbag Issue in Tesla Model S and Model X

Posted on by

Tesla has identified a significant safety issue affecting certain 2021-2023 Tesla Model S and Model X vehicles. The problem lies in the installation of incorrect steering wheel airbags during vehicle servicing. This issue predominantly arose during the retrofitting of vehicles with alternate steering wheels based on customer requests.

Discovery of the Issue

The problem came to Tesla’s attention in October 2023, when Tesla Service in Europe encountered 12 instances where vehicles with round steering wheels were retrofitted with yoke steering wheels. However, there was no confirmation of the appropriate driver airbag variant installation for the yoke steering wheels. This prompted Tesla to initiate an engineering study in the U.S., encompassing 10 vehicles. Of the three vehicles inspected, one was found to have the wrong driver airbag variant, meant for the round steering wheel.

The Nature of the Problem

At the core of this issue is the mismatch between the steering wheel design and the driver airbag variant. The round steering wheel and the yoke steering wheel each require a distinct driver airbag design. During servicing, some vehicles were erroneously equipped with a driver airbag variant mismatched to the steering wheel type. This discrepancy can potentially compromise airbag performance during deployment, elevating the risk of injury in the event of a collision.

Recall and Safety Concerns

As a result of these findings, Tesla decided to recall all vehicles that underwent a steering wheel retrofit – either from a round to a yoke steering wheel or vice versa. This decision underscores the potential safety risks associated with the airbag performance in these retrofitted vehicles.

Official Recall Information

Tesla has issued a recall with the number SB-23-20-005. Additionally, the National Highway Traffic Safety Administration (NHTSA) has assigned the campaign number 23V-743 to this recall. This recall highlights the critical importance of matching the correct airbag variant to the specific design of a vehicle’s steering wheel.

2019-2023 Jaguar I-PACE Potential Fire From Overheating Battery

Posted on by

Jaguar Land Rover North America, LLC (Jaguar) is taking steps to address a potential safety concern involving certain 2019-2023 I-PACE vehicles. These vehicles were previously subject to recall 23V-369, but the earlier repairs may not have been executed correctly. This oversight could still leave the high-voltage battery at risk of overheating, potentially posing significant safety hazards.

Jaguar became aware of this issue in September 2023, triggered by a field report regarding a thermal overload incident in a vehicle that had previously undergone repairs as part of a prior recall (H441). An in-depth investigation into the matter revealed that the recall action for H441 had been mishandled by a retailer. In particular, the retailer had used an unauthorized service diagnostic tool, leading to the incorrect installation of essential software on the vehicle in question. Consequently, the safety defect persisted, even though the retailer had reported that the safety recall had been successfully completed.

This situation creates a lingering safety risk for affected vehicle owners. An improperly repaired vehicle continues to be vulnerable to conditions like thermal overload, which can result in potential fire or smoke issues. Such incidents can not only jeopardize the safety of vehicle occupants but also pose risks to individuals outside the vehicle and may cause property damage. What’s even more concerning is that the owners may remain unaware that the previous repair was not carried out correctly.

Fortunately, Jaguar is taking action to rectify the situation. Dealers will address the issue by updating the battery energy control module software, ensuring that the vehicles are brought up to the necessary safety standards. In the meantime, owners are strongly advised to park their vehicles outdoors and away from structures, as well as to charge them in the open until the recall repair is completed. This precautionary measure should be adhered to for 30 days after the repair has been finalized.

To help facilitate this important safety recall, Jaguar has assigned it the reference number H459, and it has been officially registered with the NHTSA under campaign number 23V-709.

Chevy Bolt Electrical Shock Chevrolet Bolt Potential Electrical Shock From Charging Chord

Posted on by

General Motors (GM) will be contacting the owners of certain 2022-2023 model year Chevrolet Bolt EUVs about a defect that pertains to motor vehicle safety, specifically concerning the Webasto high-voltage portable charging cords that come with these vehicles. The issue revolves around incorrect software within these charging cords, which may fail to discontinue charging if the ground connection is lost.

Discovery of the Defect

The discovery of this safety concern began with a supplier plant audit conducted on March 8, 2023, by GM’s quality engineer. During this audit, it was uncovered that an incorrect hardware/software combination was being used in the production of portable charging cords for the Chevrolet Bolt EUV. GM initiated a review of the situation on April 18, 2023, and subsequently reported it to GM’s Speak Up For Safety (SUFS) program. This led to the official commencement of a product investigation on May 9, 2023.

The Safety Risk

GM’s investigation revealed a crucial mismatch between the software and hardware in the affected charging cords. Under specific circumstances, this mismatch could hinder the software’s ability to properly interpret information from monitored circuitry. Consequently, the cord assembly’s internal processor might fail to detect a ground loss promptly, leading to a delay in halting further charging. Particularly at high ambient temperatures and under limited conditions, users might experience a brief electric shock lasting just 1/40th of a second.

Affected Vehicles and Recall Decision

GM’s investigators managed to identify 374 specific serial numbers for the parts affected by this defect, tracing them back to the production period when these potentially flawed components were used. During this period, GM produced 10,825 vehicles, out of which 9,423 are located in the United States. Importantly, as of now, GM is not aware of any field incidents related to this condition.

Recognizing the potential safety risks associated with this issue, on August 24, 2023, GM’s Safety and Field Action Decision Authority made the crucial decision to conduct an equipment safety recall.

How the Recall Affects Users

For individuals who have been using the portable charging cord with their Chevrolet Bolt EUV, there is a potential risk of being exposed to unprotected high voltage if the cord set loses its ground connection during use. This increases the risk of a very brief electrical shock.

To address this safety concern, GM dealerships will inspect and replace the portable charging cord as necessary. Users are encouraged to contact their local GM dealership or visit GM’s official website to check if their vehicle is affected by this recall. The recall is identified by GM as N2324073000, and the National Highway Traffic Safety Administration (NHTSA) has assigned it the campaign number 23E-065.

Is your Chevrolet Bolt EV a Lemon?

For Chevrolet Bolt owners who believe they may have been sold a “lemon” vehicle or are experiencing repeated issues with their Bolt, the California Lemon Law can provide a potential solution. The California Lemon Law is a legal framework that offers protection to consumers who have purchased or leased defective vehicles, including those with safety concerns like the Chevrolet Bolt recall.
Under the California Lemon Law, if a vehicle experiences recurring issues that substantially impair its use, safety, or value, and the manufacturer fails to repair it after a reasonable number of attempts, the vehicle may be eligible for a buyback or replacement. If you suspect that your Chevrolet Bolt is a lemon due to issues beyond the recent recall, it is advisable to consult with a qualified attorney experienced in lemon law cases to explore your options and seek a resolution.

In conclusion, the Chevrolet Bolt recall underscores the importance of prompt action by manufacturers to address safety concerns. If you own a Chevrolet Bolt and are concerned about its safety or repeated issues, understanding your rights under the California Lemon Law can provide a potential avenue for relief and resolution. Always prioritize your safety and the safety of others on the road when it comes to vehicle recalls and defects.

2022-2023 Chevrolet Bolt EV Airbag May Deploy Improperly

Posted on by

Vehicle safety is paramount, and when vehicle manufacturers fall short in ensuring your protection, it’s essential to understand your rights as a consumer. In a recent development, General Motors (GM) has issued a recall affecting certain 2022-2023 Chevrolet Bolt EVs due to potential issues with the passenger side instrument panel airbag. If you’re a Chevrolet Bolt EV owner facing this concerning situation, a Lemon Law lawyer can be your ally in navigating this complex scenario. Read on to discover more about this recall, its implications, and how legal expertise can safeguard your rights.

The recall revolves around a crucial safety component – the passenger side instrument panel airbag. Certain 2022-2023 Chevrolet Bolt EVs may have been manufactured with an alarming problem that could lead to improper airbag deployment. The concern arises when the airbag perforation is missing or compromised. In such cases, the passenger side airbag may not deploy as intended during a crash, significantly increasing the risk of injury to vehicle occupants.

GM was made aware of this potential safety issue in June 2023 when a supplier quality engineer received notification from a supplier about the possibility of some 2022 and 2023 Chevrolet Bolt EVs lacking the necessary passenger side airbag perforation. Following this notification, an investigation was launched, and a specific group of vehicles, totaling 403, was identified as suspects in the potential defect.

Owners of the affected Chevrolet Bolt EVs will be contacted by GM with specific instructions. It is essential to heed this call to action. Returning to your dealership for a passenger side instrument panel airbag replacement is imperative. This action will ensure your vehicle’s airbag system functions correctly, safeguarding your safety and the well-being of your passengers. To facilitate the recall process, GM has assigned a unique recall number: N232414170. Additionally, the National Highway Traffic Safety Administration (NHTSA) has designated this recall with the campaign number 23V-567.

If you find yourself entangled in this recall, you might encounter challenges in coordinating the repair process with your dealership or facing uncertainties about your legal rights. This is where a Lemon Law lawyer becomes an invaluable asset. With their expertise, they can help you navigate the legal intricacies, ensuring that your rights are upheld and that the manufacturer takes the necessary steps to address the defect promptly. Your Lemon Law lawyer will guide you through the process, ensuring you receive the compensation and resolution you deserve.

2024 Chevrolet Silverado and GMC Sierra Steering Fracture

Posted on by

When it comes to your safety on the road, a reliable and functional steering system is paramount. Unfortunately, General Motors, LLC (GM) has recently issued a recall for certain 2024 Chevrolet Silverado and GMC Sierra vehicles due to a potential steering gear shaft defect that could pose serious risks. In this article, we’ll delve into the details of this recall, GM’s response, and how a Lemon Law lawyer can help if you’re affected by this issue.

GM has identified a critical concern in some 2024 Chevrolet Silverado 2500, 3500, and 2024 GMC Sierra 2500, 3500 vehicles. The issue revolves around the steering gear shaft, which has the potential to fracture and disconnect from the steering arm. This alarming discovery was brought to light in June 2023 during an alignment operation, when a GM quality engineer stumbled upon a fractured steering gear shaft on a 2024 model year Chevrolet Silverado HD truck. GM’s thorough investigation traced the root cause to the use of out-of-specification materials combined with improper heat treatment. This unfortunate combination can result in steering gear shaft parts with material properties that fall outside acceptable specifications, ultimately leading to the fracture of the shaft.

The repercussions of this defect are both concerning and dangerous. The steering gear shaft, if compromised, may fracture and detach from the steering (pitman) arm. Such an occurrence renders the driver unable to steer the vehicle effectively, dramatically increasing the risk of a potential crash. It’s essential for vehicle owners to recognize the seriousness of this situation and take immediate action.

In response to this critical safety concern, GM’s Safety and Field Action Decision Authority acted swiftly. In July 2023, they decided to initiate a safety recall for the affected vehicles. If you own one of the affected models, GM will contact you with instructions on returning to your nearest dealership. There, your steering gear will be thoroughly inspected, and if necessary, replaced. To identify this recall, GM has assigned it the recall number N232414720, and it is also associated with the NHTSA campaign number 23V-549.

If you find yourself entangled in this recall, it’s crucial to understand your rights as a consumer. This is where a Lemon Law lawyer can make a significant difference. Lemon Laws are designed to protect consumers who have purchased faulty vehicles, ensuring that manufacturers rectify the situation. Your Lemon Law lawyer can guide you through the legal processes, helping you navigate the intricacies of the law to ensure you receive the compensation and resolution you deserve.

In light of GM’s recent recall of certain 2024 Chevrolet Silverado and GMC Sierra vehicles due to a steering gear shaft defect, prioritizing your safety on the road has never been more important. Stay informed, heed the manufacturer’s instructions, and if you encounter any challenges along the way, remember that a Lemon Law lawyer is here to safeguard your rights and help you achieve a fair resolution. Your safety and peace of mind are paramount, and by taking appropriate action, you can ensure a secure driving experience.

2022-2023 Jeep Wagoneer and Grand Wagoneer Airbag Safety

Posted on by

airbagCertain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles could experience a compromised side curtain air bag (SABIC) deployment due to an improperly seated upper B-pillar. These vehicles fail to comply with the requirement of the Federal Motor Vehicle Safety Standard for ejection mitigation.

Fiat Chrysler Automobiles (FCA) became aware of the problem in June 2022 when the FCA technical Safety and Regulatory Compliance (TSRC) organization was informed of a potential issue related to the upper B-pillar trim that could result in a compromised SABIC deployment in some 2022-2023 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. FCA analyzed warranty claims, customer records and vehicle history to identify reports of improperly seated upper B-pillar trim. They held meetings with FCA Interior Engineering and Manufacturing to review the issue and understand the part design failure mode.

According to the defect report, when the ejection propulsion mechanism propels the ejection impactor into the impact target locations of each side daylight opening of a vehicle according to the test procedures specified in S5 of this standard, the most outboard surface of the ejection head form must not displace more than 100 millimeters beyond the zero displacement plane. Vehicles with the upper B-pillar trim not fully seated may have a compromised side airbag inflatable curtain deployment that may not meet this requirement. A compromised deployment of the SABIC can reduce occupant protection in the event of a crash, resulting in an increased risk of injury to vehicle occupants. If a vehicle has this problem, the driver may notice a loose fit and/or rattle in the B-pillar.

This recall is not related to a part defect but rather an assembly issue where the vehicle may have been built with an improperly seated upper B-pillar trim. The remedy will be to inspect and, if necessary, reseat or replace all loose or broken upper B-pillar interior trim pieces. FCA US, LLC’s number for this recall is 76A and the NHTSA campaign number is 23V-545.

Ford F-150 Unintended Activation of Electric Parking Brake

Posted on by

f150-braking

Ford has been monitoring certain 2021-2023 Ford F-150 trucks equipped with single exhaust systems due to potential issues with the electric parking brake. Reports have surfaced indicating an unexpected activation of the parking brake, sparking concern among owners and the automaker alike. In response, Ford’s Critical Concern Review Group (CCRG) launched an investigation to assess the problem’s magnitude and potential root causes.

The initial investigation began after Ford received troubling reports of unintended parking brake application on a 2021 model year F-150 truck. Warranty and field reports revealed signs of damage to the wiring harness housing the rear electric parking brake circuits. Such damage raised red flags, necessitating a closer look to ensure the safety and reliability of these vehicles.

Looking deeper into the issue, Ford’s team of experts discovered that the damaged wiring was a component of the rear axle wiring harness assembly. This particular harness assembly not only houses wires for the rear electric parking brakes but also serves other essential electrical components. The investigation highlighted that, in certain scenarios, the rear axle wiring harness bundle could make contact with the rear axle housing, leading to chafing of the wiring bundle.

Over time, this chafing effect could wear through the abrasion-resistant tape and circuit insulation, ultimately exposing the underlying copper wiring. The consequence of this exposure could be the grounding of circuits on the rear axle housing, which in turn could cause unintended activation of the electric parking brake. Adding to the complexity, corrosion on the rear axle housing could accelerate the abrasion process, compounding the problem.

Ford’s engineering team took the investigation further by conducting comprehensive vehicle-level testing and data analysis. The goal was to understand the implications of damaged circuits within the wiring harness bundle. They discovered that if the low side electric parking brake motor circuit experienced a short to ground, it could trigger the unintended activation of the electric parking brake, potentially leading to hazardous situations.

Ford are initiating a recall to resolve this issue. Owners of affected vehicles will receive official notices instructing them to take their vehicles to authorized Ford or Lincoln dealers for thorough inspections of the rear axle wiring harness.

During the inspection, if the technicians observe any wear on the abrasion tape covering the wire bundle, the suspect harness will be replaced with a new service harness. In cases where the abrasion tape shows no signs of wear, the dealer will take preventive measures by installing a protective tie strap and tape wrap, ensuring the wiring remains secure and safeguarded against future issues.

Ford is aware of 918 warranty and three field reports in North America for the wire chafing condition. Of these reports, 299 indicated that the electric parking brake had unintended activation, of which nineteen (19) allege electric parking brake application while driving. Ford has assigned a recall number to this campaign, which is 23S35. Additionally, the National Highway Traffic Safety Administration (NHTSA) has designated the campaign as number 23V-509.