Tag Archives: manufacturing error

Driver Air Bag Could Deactivate In Ford Trucks

Posted on by

Ford Motor Company is reaching out to owners of certain 2023 F-150 and Ford Super Duty vehicles, including the F250, F350, F450, F550, and F600 models. There is a concern with the driver’s frontal air bag not deploying during a crash.

The issue came to light in November 2023, when Ford’s main supplier, BCS Automotive Interface Solutions, alerted them about a potential problem. This was linked to airbag clock springs provided by American Furukawa, a sub-supplier to BCS. BCS discovered that some clock spring assemblies in the Steering Column Control Modules (SCCM) they supplied to Ford might have been tainted during production.

The problem lies in the SCCM of the affected vehicles, where the clock spring assembly might have a weak weld between the bus bar and the ribbon cable. This issue traces back to the manufacturing stage, where clock spring bus bars were washed in isopropyl alcohol mixed with glycerin. This mix could weaken the weld between the bus bar and ribbon cable in the clock spring assembly.

This ribbon cable is crucial as it connects to the driver’s airbag. A weak weld can cause the ribbon cable circuits to disconnect, leading to a loss of electrical connection to the driver’s front airbag. This malfunction would trigger the airbag warning light and prevent the airbag from deploying as needed. Ford, alongside BCS, has been investigating this issue. They’re reviewing production and shipping records to identify which Ford vehicles might be equipped with the affected clock springs.

As of December 6, 2023, Ford received 19 warranty reports dating from May 1 to November 10, 2023, which could be linked to this clock spring issue.

Drivers might notice problems like non-functional steering wheel switches (like radio controls), a silent horn, and an illuminated airbag warning lamp.

Affected owners will be contacted to bring their vehicles to Ford dealers for an inspection and, if necessary, a replacement of the air bag clock spring. Initial notifications to owners explaining the safety risk are planned for January 8, 2024. A follow-up notice will be sent once the replacement parts are ready, expected in the second quarter of 2024. This recall is officially listed under the NHTSA campaign number 23V-847.

Honda’s CR-V Hybrid Battery Cable Safety Issue

Posted on by

Honda has announced a safety recall for certain 2020-2022 CR-V Hybrid vehicles due to a critical issue concerning the 12-Volt battery cable. This recall comes after a detailed investigation into the safety of these vehicles, revealing a potential risk that could increase during specific types of crashes.

The identified problem lies in the routing of the 12-Volt battery cable, which is situated outside of the body frame and lacks a fuse on the power circuit. This design flaw could lead to the battery cable short-circuiting or overheating, particularly in the event of a crash impacting the left front fender area. Such a scenario raises significant concerns about the possibility of a fire and the risk of injury to the occupants.

Chronology of Events Leading to the Recall

  • May 17, 2021: The first known incident occurs, where a crash led to a short circuit in the battery cables located in the left front fender.
  • May 19, 2021: Honda receives a report from the National Highway Traffic Safety Administration (NHTSA) about this incident.
  • May 28, 2021: Honda collaborates with the NHTSA to inspect the affected vehicle and analyze the issue.
  • August 18, 2021: After discussing the first incident with NHTSA, Honda initially concludes that there are no high-voltage related issues or similar complaints.
  • September 16, 2021: Honda conducts further tests to analyze the issue.
  • October 21, 2021: Honda’s evaluation suggests that the crash angle in the first incident was a rare occurrence.
  • June 13, 2022: Honda starts implementing a fuse in production models to address this potential issue.
  • August 18, 2022: A second incident under similar circumstances prompts another analysis by Honda.
  • August 29, 2023: Honda receives a warranty claim possibly related to the same issue.
  • October 30, 2023: Honda reassesses its stance on the rarity of such occurrences and the likelihood of future incidents.
  • December 6, 2023: Honda acknowledges a defect related to vehicle safety and decides to initiate a recall.

The Recall Process

Honda, adhering to its commitment to safety and customer satisfaction, has decided to recall the affected vehicles. Registered owners will be notified via mail to bring their vehicles to an authorized Honda dealer. Here, the battery cable will be replaced with an improved part that addresses the identified safety concern. Honda’s internal number for this recall is FGB, and the NHTSA campaign number is 23V-844.

Safety and Customer Support

From August 2019 through December 6, 2023, Honda has recorded two warranty claims related to this issue, with no reports of injuries or fatalities. This proactive recall demonstrates Honda’s dedication to the safety of its customers and its responsiveness to potential safety issues. Vehicle owners are encouraged to respond promptly to the recall notice to ensure their safety and the continued reliability of their vehicles.

Seat Belt Issue in Certain GMC Hummer EVs

Posted on by

General Motors (GM) has recently identified a significant safety defect in some of its electric vehicles (EVs). This issue, affecting specific 2023-2024 model year GMC Hummer EV Pickups, 2024 GMC Hummer EV SUVs, and certain 2024 Chevrolet Silverado EVs, revolves around a crucial component of vehicle safety: the seat belt.

Discovery and Investigation of the Defect

In August 2023, a GM seat engineer, utilizing the company’s Speak Up for Safety (SUFS) program, reported a potential flaw after being alerted by GM’s seat supplier. The concern was about a loose front seat belt buckle bolt in a seat built for a 2024 HUMMER EV. This prompted GM to initiate a thorough product investigation.

Working closely with the supplier, GM discovered that the assembly process might not have been consistently adhered to, leading to possible out-of-sequence torquing of seat frame assembly bolts. This irregularity could result in the seat belt buckle attachment bolt not being tightened to the required specifications. After reviewing the supplier’s manufacturing records, GM identified seat frame assemblies that deviated from the intended assembly order.

Upon inspecting 754 suspect seats, GM and the supplier found two seats with improperly torqued attachment bolts. Fortunately, as of now, GM is not aware of any accidents or injuries related to this condition.

The Importance of Seat Belt Safety

The seat belt is a fundamental safety device in any vehicle, designed to protect occupants in the event of a collision or sudden stop. A properly functioning seat belt system can significantly reduce the risk of serious injury or death during an accident. It’s a vital line of defence, ensuring that passengers are securely restrained and minimizing their movement during a crash.

The Recall and Corrective Measures

In November, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall. Vehicle owners will be notified and advised to return to their dealers for inspection. The specific focus will be on tightening the left and right front seat belt buckle attachment bolts.

Owners of affected vehicles may notice a rattle near the seat belt buckle, signalling the potential issue. It is crucial for owners to heed this warning and take prompt action.

GM has designated the recall number as N232419280, and it is also recognized under the National Highway Traffic Safety Administration (NHTSA) campaign number 23V-786.

This recall by GM underscores the importance of stringent quality control and responsive safety measures in the automotive industry. The seat belt, a simple yet vital safety component, must meet the highest standards of reliability. GM’s action in addressing this issue serves as a reminder of the ongoing need for vigilance and regular vehicle maintenance to ensure the safety of all road users.

Blank Instrument Display in Select 2024 Buick and Chevrolet Vehicles

Posted on by

Owners of certain 2024 Buick and Chevrolet models should be aware of a critical software issue affecting their vehicles. This concern, primarily impacting the Buick Encore GX, Buick Envista, and Chevrolet Trax, has prompted a safety recall due to the risk of instrument panel displays going blank, either at startup or while driving.

In August 2023, General Motors’ Safety and Field Action Decision Authority (SFADA) initially addressed this issue through a service update bulletin. The bulletin aimed to update the Virtual Cockpit Unit (VCU) software in the affected models. However, this measure escalated to a safety recall after an intervention by the Korea Automobile Testing & Research Institute (KATRI).

During a meeting in September 2023 between GM Korea representatives and KATRI officials, KATRI determined that the issue warranted a safety recall rather than a mere service update. This decision was influenced by the potential danger posed by the software malfunction.

To date, GM has received 255 global complaints regarding the instrument panel blackout, though, fortunately, there have been no reported accidents or injuries related to this issue. Nonetheless, the risk cannot be understated. A blackout of the instrument panel while driving can dangerously divert the driver’s attention, escalating the risk of a crash.

Affected vehicle owners will be notified about the recall, identified by GM’s number A232424320 and the NHTSA campaign number 23V-744. To resolve the issue, owners can opt for a dealer visit to update the VCU software or choose an over-the-air (OTA) update.

The initiative to convert the service update into a safety recall underscores the importance of proactive safety measures in the automotive industry. The issue of the blank instrument displays in select 2024 Buick and Chevrolet vehicles is concerning and vehicle owners are encouraged to respond promptly to the notice to ensure their safety on the road.

2023 Chrysler Pacifica PHEV Fire Risk

Posted on by

A small number of 2023 Chrysler Pacifica Plug-In Hybrid Electric Vehicles (PHEV) have encountered a significant safety issue, prompting concerns and a recall. A flaw in the battery system could potentially lead to vehicle fires, a risk that poses a serious threat to both vehicle occupants and property.

At the core of the problem is an off-location 12V isolator post in some of these vehicles. This defect may cause a short circuit in the 12V battery positive (“B+”) circuit, leading to a vehicle fire, regardless of whether the ignition is on or off. The gravity of this issue is evident, as vehicle fires can significantly increase the risk of injury to both the occupants and bystanders, as well as cause extensive property damage.

In response to this discovery, FCA US (Fiat Chrysler Automobiles United States) has initiated a voluntary safety recall for all affected Chrysler Pacifica PHEV models. This recall, identified as B0A by FCA US and 23V-753 in the National Highway Traffic Safety Administration (NHTSA) campaign, aims to address this critical issue.

It’s important to note that the recall stems not from a defective part, but rather from an assembly issue. Specifically, the vehicles in question may have been built with a 12V anti-rotation stud that is incorrectly positioned. The solution involves modifying the isolator to correctly fit this anti-rotation stud, thereby mitigating the risk of a short circuit and subsequent fire.

In the meantime, owners of the affected vehicles are strongly advised to take precautionary measures. FCA US recommends that these vehicles should not be parked inside buildings, structures, or near other vehicles. The reason for this guidance is clear: to minimize the risk of fire spreading and causing further damage and potential injuries. Owners are encouraged to park their vehicles outdoors and away from structures until the necessary repairs are completed.

This recall and the associated risks highlight the complexities and potential dangers inherent in modern automotive technologies, particularly in hybrid and electric vehicles. While these technologies offer numerous benefits, including environmental advantages, they also introduce new challenges in terms of vehicle safety and reliability.

The Chrysler Pacifica PHEV’s recall serves as a reminder of the importance of stringent quality control and thorough testing in vehicle manufacturing. It also underscores the need for quick and decisive action by manufacturers and regulatory bodies when potential safety issues are identified, ensuring the safety and well-being of vehicle users and the general public.

Airbag Issue in Tesla Model S and Model X

Posted on by

Tesla has identified a significant safety issue affecting certain 2021-2023 Tesla Model S and Model X vehicles. The problem lies in the installation of incorrect steering wheel airbags during vehicle servicing. This issue predominantly arose during the retrofitting of vehicles with alternate steering wheels based on customer requests.

Discovery of the Issue

The problem came to Tesla’s attention in October 2023, when Tesla Service in Europe encountered 12 instances where vehicles with round steering wheels were retrofitted with yoke steering wheels. However, there was no confirmation of the appropriate driver airbag variant installation for the yoke steering wheels. This prompted Tesla to initiate an engineering study in the U.S., encompassing 10 vehicles. Of the three vehicles inspected, one was found to have the wrong driver airbag variant, meant for the round steering wheel.

The Nature of the Problem

At the core of this issue is the mismatch between the steering wheel design and the driver airbag variant. The round steering wheel and the yoke steering wheel each require a distinct driver airbag design. During servicing, some vehicles were erroneously equipped with a driver airbag variant mismatched to the steering wheel type. This discrepancy can potentially compromise airbag performance during deployment, elevating the risk of injury in the event of a collision.

Recall and Safety Concerns

As a result of these findings, Tesla decided to recall all vehicles that underwent a steering wheel retrofit – either from a round to a yoke steering wheel or vice versa. This decision underscores the potential safety risks associated with the airbag performance in these retrofitted vehicles.

Official Recall Information

Tesla has issued a recall with the number SB-23-20-005. Additionally, the National Highway Traffic Safety Administration (NHTSA) has assigned the campaign number 23V-743 to this recall. This recall highlights the critical importance of matching the correct airbag variant to the specific design of a vehicle’s steering wheel.

2019-2023 Jaguar I-PACE Potential Fire From Overheating Battery

Posted on by

Jaguar Land Rover North America, LLC (Jaguar) is taking steps to address a potential safety concern involving certain 2019-2023 I-PACE vehicles. These vehicles were previously subject to recall 23V-369, but the earlier repairs may not have been executed correctly. This oversight could still leave the high-voltage battery at risk of overheating, potentially posing significant safety hazards.

Jaguar became aware of this issue in September 2023, triggered by a field report regarding a thermal overload incident in a vehicle that had previously undergone repairs as part of a prior recall (H441). An in-depth investigation into the matter revealed that the recall action for H441 had been mishandled by a retailer. In particular, the retailer had used an unauthorized service diagnostic tool, leading to the incorrect installation of essential software on the vehicle in question. Consequently, the safety defect persisted, even though the retailer had reported that the safety recall had been successfully completed.

This situation creates a lingering safety risk for affected vehicle owners. An improperly repaired vehicle continues to be vulnerable to conditions like thermal overload, which can result in potential fire or smoke issues. Such incidents can not only jeopardize the safety of vehicle occupants but also pose risks to individuals outside the vehicle and may cause property damage. What’s even more concerning is that the owners may remain unaware that the previous repair was not carried out correctly.

Fortunately, Jaguar is taking action to rectify the situation. Dealers will address the issue by updating the battery energy control module software, ensuring that the vehicles are brought up to the necessary safety standards. In the meantime, owners are strongly advised to park their vehicles outdoors and away from structures, as well as to charge them in the open until the recall repair is completed. This precautionary measure should be adhered to for 30 days after the repair has been finalized.

To help facilitate this important safety recall, Jaguar has assigned it the reference number H459, and it has been officially registered with the NHTSA under campaign number 23V-709.

Chevy Bolt Electrical Shock Chevrolet Bolt Potential Electrical Shock From Charging Chord

Posted on by

General Motors (GM) will be contacting the owners of certain 2022-2023 model year Chevrolet Bolt EUVs about a defect that pertains to motor vehicle safety, specifically concerning the Webasto high-voltage portable charging cords that come with these vehicles. The issue revolves around incorrect software within these charging cords, which may fail to discontinue charging if the ground connection is lost.

Discovery of the Defect

The discovery of this safety concern began with a supplier plant audit conducted on March 8, 2023, by GM’s quality engineer. During this audit, it was uncovered that an incorrect hardware/software combination was being used in the production of portable charging cords for the Chevrolet Bolt EUV. GM initiated a review of the situation on April 18, 2023, and subsequently reported it to GM’s Speak Up For Safety (SUFS) program. This led to the official commencement of a product investigation on May 9, 2023.

The Safety Risk

GM’s investigation revealed a crucial mismatch between the software and hardware in the affected charging cords. Under specific circumstances, this mismatch could hinder the software’s ability to properly interpret information from monitored circuitry. Consequently, the cord assembly’s internal processor might fail to detect a ground loss promptly, leading to a delay in halting further charging. Particularly at high ambient temperatures and under limited conditions, users might experience a brief electric shock lasting just 1/40th of a second.

Affected Vehicles and Recall Decision

GM’s investigators managed to identify 374 specific serial numbers for the parts affected by this defect, tracing them back to the production period when these potentially flawed components were used. During this period, GM produced 10,825 vehicles, out of which 9,423 are located in the United States. Importantly, as of now, GM is not aware of any field incidents related to this condition.

Recognizing the potential safety risks associated with this issue, on August 24, 2023, GM’s Safety and Field Action Decision Authority made the crucial decision to conduct an equipment safety recall.

How the Recall Affects Users

For individuals who have been using the portable charging cord with their Chevrolet Bolt EUV, there is a potential risk of being exposed to unprotected high voltage if the cord set loses its ground connection during use. This increases the risk of a very brief electrical shock.

To address this safety concern, GM dealerships will inspect and replace the portable charging cord as necessary. Users are encouraged to contact their local GM dealership or visit GM’s official website to check if their vehicle is affected by this recall. The recall is identified by GM as N2324073000, and the National Highway Traffic Safety Administration (NHTSA) has assigned it the campaign number 23E-065.

Is your Chevrolet Bolt EV a Lemon?

For Chevrolet Bolt owners who believe they may have been sold a “lemon” vehicle or are experiencing repeated issues with their Bolt, the California Lemon Law can provide a potential solution. The California Lemon Law is a legal framework that offers protection to consumers who have purchased or leased defective vehicles, including those with safety concerns like the Chevrolet Bolt recall.
Under the California Lemon Law, if a vehicle experiences recurring issues that substantially impair its use, safety, or value, and the manufacturer fails to repair it after a reasonable number of attempts, the vehicle may be eligible for a buyback or replacement. If you suspect that your Chevrolet Bolt is a lemon due to issues beyond the recent recall, it is advisable to consult with a qualified attorney experienced in lemon law cases to explore your options and seek a resolution.

In conclusion, the Chevrolet Bolt recall underscores the importance of prompt action by manufacturers to address safety concerns. If you own a Chevrolet Bolt and are concerned about its safety or repeated issues, understanding your rights under the California Lemon Law can provide a potential avenue for relief and resolution. Always prioritize your safety and the safety of others on the road when it comes to vehicle recalls and defects.