The owner of a leased 2014 Mercedes-Benz GL550 found himself returning to his dealership for repairs seven months after leasing his vehicle. He subsequently provided Mercedes-Benz three (3) more opportunities to repair defects which included: faulty steering angle sensors and steering column module; an “Active Blind Spot Assist” warning light that remains on under normal operating conditions; and an engine that idles rough and hesitates.

After trying unsuccessfully to have these defects repaired until June 4, 2015, the GL550 owner decided to retain the Law Offices of Delsack & Assoc., P.C. to represent him in his demand for repurchase of the vehicle. Within a short time, our firm was able to negotiate a buyback of the defective vehicle. Our client was reimbursed for his down payment, monthly payments, and registration; less a mileage deduction as allowed under California’s Lemon Law. Mercedes-Benz additionally paid his lease balance in full and his attorney’s fees. Our client was delighted with the outcome. Continue reading

The owner of a 2014 RAM 1500, purchased in May 2014, started experiencing problems less than a month after driving his truck. The vehicle repair history included three (3) unsuccessful repair attempts and over 33 days in the hands of an FCA approved repair facility. When he contacted the Law Offices of Delsack & Associates P.C., he told us the transmission was difficult to shift, the ignition system was defective, and the occupant restraint system gave inaccurate indications. He felt the vehicle was unsafe and wondered if it qualified as a lemon. Continue reading

The Law Offices of Delsack & Associates P.C. were contacted by the owner of a 2013 Chevrolet Camaro, who was looking for advice with his vehicle. The car was purchased in December 2014 and returned to a GMC dealership in March 2015 for its first repair attempt. The owner subsequently provided GMC five (5) more repair opportunities for problems that included replaced lifters and piston slap, ticking noises from the engine, stalls, illuminating check engine light, Stabiltrac warnings, and difficulty starting. The vehicle had been out of service, in the hands of a GM approved repair facility, for over 49 days. Continue reading

The owner of a 2012 Chevrolet Cruze contacted our law offices, looking for advice about his vehicle. He complained to his GMC dealership many times about the problems and had four (4) unsuccessful repair attempts which kept his car out of service for over 42 days. In addition to recalls affecting airbags, brakes, the fuel system, and engine cooling, he experienced water pump failures, loss of engine power with high rpm’s, a defective turbo assembly, a check engine light that remains on, a defective camshaft actuator, and an oil pan gasket that leaks. Continue reading

The Law Offices of Delsack & Associates P.C. were contacted by the owner of a 2014 Jeep Cherokee who was experiencing repeated problems with her vehicle. After numerous complaints to her FCA dealer, two safety recalls, and five (5) unsuccessful repair attempts, she decided to contact us for advice. We analyzed our client’s potential lemon law case by reviewing the repair orders and purchase contract, and determined that she had a valid claim to have the vehicle repurchased. Her list of problems included: Continue reading

Hyundai will be asking the owners of certain 2016-2017 Santa Fe vehicles to return to their dealerships to repair an electrical problem affecting the seat belt warning system. The subject vehicles use a front occupant seat belt buckle with an integrated switch to monitor the seat belt latch status. In some Santa Fe’s, the seat belt buckle harness could be damaged by the height adjuster mechanism. If this happens, there will be no audible signal or warning light that the seat belt is not fastened or the chime and indicator light will stay on even when the seat belt is buckled. Continue reading

The Law Offices of Delsack & Associates, P.C. were happy to help the owner of a 2014 Jeep Cherokee get his vehicle bought back under the California Lemon Law. During our initial lemon law consultation, he told us he purchased his vehicle in February 2014 and had given a Chrysler/Jeep dealer two (2) opportunities to repair safety defects affecting the transmission and powertrain. There were also several technical service bulletins (TSBs) issued to fix defects affecting the transmission control module (TCM) and powertrain control module (PCM), but the problems persisted. Continue reading

After trying unsuccessfully to have his defective 2009 Buick Enclave repaired, the owner decided to contact the Law Offices of Delsack & Associates, P.C. for advice and to retain our firm. He told us he had complained many time to the GMC dealer about the problems he was having and had taken his vehicle in to a GM approved dealership to have defects fixed, six (6) times. These problems included:

  • Power steering locks up and becomes difficult to turn at low speeds
  • Transmission slips, won’t shift, or shifts erratically
  • Unexpected loss of power
  • Defective water pump
  • Defective seat cooling

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