Tag Archives: manufacturing error

Airbag Issue Affects Certain 2024 Jeep Grand Cherokee Models

Posted on by

A recent discovery by FCA Technical Safety and Regulatory Compliance (TSRC) has led to a voluntary safety recall of certain 2024 Jeep Grand Cherokee vehicles. The issue affects a small number of vehicles that may be missing an important part in the front bumper. This missing piece could compromise the proper deployment of the front airbags.

The affected vehicles fail to comply with the Federal Motor Vehicle Safety Standards (FMVSS) for Occupant Crash Protection. FMVSS No. 208 specifies vehicle crash worthiness requirements and equipment requirements for active and passive restraint systems. In the event of a frontal collision, the missing energy absorbing foam could lead to a non-deployment or improper deployment of the front airbags, potentially increasing the risk of injury or harm to occupants.

According to FCA US, an analysis of vehicle production history revealed that some Jeep Grand Cherokee vehicles may have been built without a front fascia energy absorbing foam. This condition can lead to a non-compliance with FMVSS No. 208, as it compromises the intended load distribution or energy management, potentially jeopardizing proper crash sensing and airbag deployment.

The suspect period for affected vehicles began on December 6, 2023, and ended on December 9, 2023, when vehicle production processes were corrected. During this time, some Jeep Grand Cherokee vehicles may have been manufactured without the crucial foam, which is designed to absorb energy and help protect occupants in the event of a crash.

Dealers will inspect the affected vehicles and install the missing foam as necessary to ensure compliance with safety standards. This recall is intended to minimize any potential risks associated with this airbag issue and maintain the high standards of quality and safety that customers expect from Jeep vehicles.

Owners with affected vehicles will receive owner notification letters providing them with details on the recall and next steps to take. It is essential that vehicle owners take immediate action to address this issue and have their vehicles inspected and repaired as necessary to ensure their safety on the road.

2024 Cadillac XT5 Air Bag Could Tear

Posted on by

General Motors (GM) has announced a safety recall affecting a small number of its 2024 Cadillac XT5 vehicles. This recall addresses a potential defect with the driver front airbag. This defect may pose a risk to vehicle safety.

The issue was identified when GM’s airbag module supplier observed a tear in the airbag cushion during a routine lot-acceptance test. This incident, which occurred in February 2024, prompted a thorough investigation by GM. The supplier was able to isolate the affected batch and performed additional tests on these airbags across various temperature settings to assess their reliability and safety.

The tests revealed that the airbag cushions could tear during deployment due to a recent design change in the airbag modules. Following these findings, GM’s Safety Field Action Decision Authority (SFADA) made the decision to issue a recall for all vehicles equipped with airbag modules from the affected production lot, manufactured the day before the problematic batch.

It is important for consumers to understand that a tear in the airbag cushion during deployment can significantly impair the airbag’s performance in the event of a crash, thereby increasing the risk of injury to the occupants.

To address this safety concern, GM is taking proactive steps. The company will replace the driver’s front airbag module at no cost to vehicle owners. GM plans to begin notifying affected Cadillac XT5 owners through formal letters, which are scheduled to be sent out on June 17, 2024. The recall has been officially recorded under GM’s number N232439241 and the National Highway Traffic Safety Administration (NHTSA) campaign number 24V-311. GM has confirmed that there have been no field incidents or injuries reported in relation to this defect.

2021-2023 Mini Cooper SE Vehicle Stall And Potential Battery Fire

Posted on by

Mini CooperA manufacturing issue was identified in a small batch of 2021-2023 Mini Hardtop 2 Door Cooper SE vehicles. These electric cars were found to have a high voltage battery housing that did not meet the company’s assembly specifications. This discovery came to light after a concerning incident in the U.S. in October 2023, where one such vehicle experienced what is known as a thermal event—a significant overheating.

Following this incident, BMW initiated a thorough engineering analysis to pinpoint the cause. It was found that during certain production periods, there was a flaw in how the battery housing was sealed. Specifically, an inadequate amount of sealing compound was applied between the two halves of the battery module’s housing. This oversight made it possible for water to seep into the battery enclosure.

Water entering the high voltage battery compartment can trigger what is called an isolation fault. This type of fault compromises the battery’s integrity, leading to performance issues and safety concerns. Initially, such water ingress prompts the vehicle to display a warning message, alerting the driver of the fault and advising them to have the vehicle checked at a MINI service center.

Should the water exposure continue, the situation can escalate. The accumulation of moisture can cause multiple isolation faults, potentially causing the vehicle to stall. In more severe cases, particularly after long periods of inactivity, these faults could cause the battery to overheat significantly. Such overheating, while rare, could lead to a thermal event, even if the car is not in use.

To address this issue, BMW is recalling affected vehicles to inspect, and if necessary, repair the sealing of the battery housing. This includes a thorough leak test to ensure the integrity of the battery enclosure. Owners of the affected Mini Cooper SE models will be notified by mail with instructions to visit their dealer. Notification letters are scheduled to be sent out on June 21, 2024. The recall has been officially recorded under the NHTSA campaign number 24V-302.

Vehicle owners are encouraged to respond to the recall notice promptly to ensure their safety and the proper functioning of their vehicle.

The Steering Knuckle And Strut May Be Loose In Certain 2023 Ford Explorer Vehicles

Posted on by

In a recent announcement, Ford has highlighted a critical concern affecting a specific subset of its 2023 Ford Explorer vehicles. The issue revolves around the right-front lower fastener connecting the steering knuckle and strut, which may either be loose or missing altogether. This problem can have significant repercussions on the vehicle’s performance and safety.

A loose or missing connection between the knuckle and strut can lead to improper tire alignment, potentially causing steering pulls or requiring increased steering effort. Moreover, the proximity of the brake hose to the tire in this compromised setup poses an additional risk. If the hose comes into contact with the tire, it may sustain damage resulting in a brake fluid leak, ultimately leading to a loss of braking ability. These circumstances significantly elevate the likelihood of a crash, underscoring the severity of the situation.

Upon receiving a report of a missing fastener,Ford’s Critical Concern Review Group (CCRG) initiated an investigation at the beginning of January 2024. The Plant Vehicle Team (PVT) at the Assembly Plant promptly identified the issue during a routine warranty claim review. Further analysis revealed that the primary double spindle fixture tool responsible for securing the right front knuckle-to-strut fasteners was offline for repairs during a specific period. This temporary setback affected a limited number of vehicles, with Ford confirming that out of 121 Explorer rotations, only one vehicle was found to have a missing fastener. Nonetheless, the company is taking proactive steps to address the concern.

While Ford has not identified any vehicle owner questionnaires (VOQs) related to this condition, it’s crucial for affected vehicle owners to remain vigilant. Signs of potential issues include a visually detectable tire leaning inward at the top or changes in steering effort or pull. Additionally, if there are any indications of tire contact with the strut or spring seat, such as abrasion damage or a burning smell, prompt action is necessary.

In response to this concern, Ford has announced a field action to have the affected vehicles inspected. Dealers will thoroughly examine the fasteners and take appropriate measures, such as tightening or installing them as needed, to rectify the issue. Affected vehicle owners can reference Ford’s recall number 24S04 and the corresponding NHTSA campaign number 24V-091 for further information and to schedule inspections.

Importance of Keeping Records for Lemon Vehicles:

Maintaining detailed records of repairs and maintenance for your vehicle is essential, especially if you suspect that your vehicle might be a lemon. Lemon laws vary by jurisdiction, but generally, they provide recourse for consumers who have purchased a defective vehicle that the manufacturer has failed to repair adequately within a reasonable number of attempts.

Keeping comprehensive records serves several purposes. Firstly, it provides documentation of the issues you’ve experienced and the attempts made to address them, which can be crucial evidence if you need to pursue legal action under lemon laws. Additionally, it helps establish a pattern of recurring problems, strengthening your case for a vehicle replacement or refund.

Furthermore, detailed records can expedite the repair process by providing technicians with essential information about past issues and repairs. This can help diagnose and resolve problems more efficiently, minimizing inconvenience for you as the owner.

In summary, maintaining thorough records of repairs and maintenance is not only good practice for vehicle ownership but can also be invaluable if you find yourself grappling with a lemon. By documenting issues and repairs diligently, you empower yourself to assert your rights as a consumer and seek appropriate recourse if necessary.

Driver Air Bag Could Deactivate In Ford Trucks

Posted on by

Ford Motor Company is reaching out to owners of certain 2023 F-150 and Ford Super Duty vehicles, including the F250, F350, F450, F550, and F600 models. There is a concern with the driver’s frontal air bag not deploying during a crash.

The issue came to light in November 2023, when Ford’s main supplier, BCS Automotive Interface Solutions, alerted them about a potential problem. This was linked to airbag clock springs provided by American Furukawa, a sub-supplier to BCS. BCS discovered that some clock spring assemblies in the Steering Column Control Modules (SCCM) they supplied to Ford might have been tainted during production.

The problem lies in the SCCM of the affected vehicles, where the clock spring assembly might have a weak weld between the bus bar and the ribbon cable. This issue traces back to the manufacturing stage, where clock spring bus bars were washed in isopropyl alcohol mixed with glycerin. This mix could weaken the weld between the bus bar and ribbon cable in the clock spring assembly.

This ribbon cable is crucial as it connects to the driver’s airbag. A weak weld can cause the ribbon cable circuits to disconnect, leading to a loss of electrical connection to the driver’s front airbag. This malfunction would trigger the airbag warning light and prevent the airbag from deploying as needed. Ford, alongside BCS, has been investigating this issue. They’re reviewing production and shipping records to identify which Ford vehicles might be equipped with the affected clock springs.

As of December 6, 2023, Ford received 19 warranty reports dating from May 1 to November 10, 2023, which could be linked to this clock spring issue.

Drivers might notice problems like non-functional steering wheel switches (like radio controls), a silent horn, and an illuminated airbag warning lamp.

Affected owners will be contacted to bring their vehicles to Ford dealers for an inspection and, if necessary, a replacement of the air bag clock spring. Initial notifications to owners explaining the safety risk are planned for January 8, 2024. A follow-up notice will be sent once the replacement parts are ready, expected in the second quarter of 2024. This recall is officially listed under the NHTSA campaign number 23V-847.

Honda’s CR-V Hybrid Battery Cable Safety Issue

Posted on by

Honda has announced a safety recall for certain 2020-2022 CR-V Hybrid vehicles due to a critical issue concerning the 12-Volt battery cable. This recall comes after a detailed investigation into the safety of these vehicles, revealing a potential risk that could increase during specific types of crashes.

The identified problem lies in the routing of the 12-Volt battery cable, which is situated outside of the body frame and lacks a fuse on the power circuit. This design flaw could lead to the battery cable short-circuiting or overheating, particularly in the event of a crash impacting the left front fender area. Such a scenario raises significant concerns about the possibility of a fire and the risk of injury to the occupants.

Chronology of Events Leading to the Recall

  • May 17, 2021: The first known incident occurs, where a crash led to a short circuit in the battery cables located in the left front fender.
  • May 19, 2021: Honda receives a report from the National Highway Traffic Safety Administration (NHTSA) about this incident.
  • May 28, 2021: Honda collaborates with the NHTSA to inspect the affected vehicle and analyze the issue.
  • August 18, 2021: After discussing the first incident with NHTSA, Honda initially concludes that there are no high-voltage related issues or similar complaints.
  • September 16, 2021: Honda conducts further tests to analyze the issue.
  • October 21, 2021: Honda’s evaluation suggests that the crash angle in the first incident was a rare occurrence.
  • June 13, 2022: Honda starts implementing a fuse in production models to address this potential issue.
  • August 18, 2022: A second incident under similar circumstances prompts another analysis by Honda.
  • August 29, 2023: Honda receives a warranty claim possibly related to the same issue.
  • October 30, 2023: Honda reassesses its stance on the rarity of such occurrences and the likelihood of future incidents.
  • December 6, 2023: Honda acknowledges a defect related to vehicle safety and decides to initiate a recall.

The Recall Process

Honda, adhering to its commitment to safety and customer satisfaction, has decided to recall the affected vehicles. Registered owners will be notified via mail to bring their vehicles to an authorized Honda dealer. Here, the battery cable will be replaced with an improved part that addresses the identified safety concern. Honda’s internal number for this recall is FGB, and the NHTSA campaign number is 23V-844.

Safety and Customer Support

From August 2019 through December 6, 2023, Honda has recorded two warranty claims related to this issue, with no reports of injuries or fatalities. This proactive recall demonstrates Honda’s dedication to the safety of its customers and its responsiveness to potential safety issues. Vehicle owners are encouraged to respond promptly to the recall notice to ensure their safety and the continued reliability of their vehicles.

Seat Belt Issue in Certain GMC Hummer EVs

Posted on by

General Motors (GM) has recently identified a significant safety defect in some of its electric vehicles (EVs). This issue, affecting specific 2023-2024 model year GMC Hummer EV Pickups, 2024 GMC Hummer EV SUVs, and certain 2024 Chevrolet Silverado EVs, revolves around a crucial component of vehicle safety: the seat belt.

Discovery and Investigation of the Defect

In August 2023, a GM seat engineer, utilizing the company’s Speak Up for Safety (SUFS) program, reported a potential flaw after being alerted by GM’s seat supplier. The concern was about a loose front seat belt buckle bolt in a seat built for a 2024 HUMMER EV. This prompted GM to initiate a thorough product investigation.

Working closely with the supplier, GM discovered that the assembly process might not have been consistently adhered to, leading to possible out-of-sequence torquing of seat frame assembly bolts. This irregularity could result in the seat belt buckle attachment bolt not being tightened to the required specifications. After reviewing the supplier’s manufacturing records, GM identified seat frame assemblies that deviated from the intended assembly order.

Upon inspecting 754 suspect seats, GM and the supplier found two seats with improperly torqued attachment bolts. Fortunately, as of now, GM is not aware of any accidents or injuries related to this condition.

The Importance of Seat Belt Safety

The seat belt is a fundamental safety device in any vehicle, designed to protect occupants in the event of a collision or sudden stop. A properly functioning seat belt system can significantly reduce the risk of serious injury or death during an accident. It’s a vital line of defence, ensuring that passengers are securely restrained and minimizing their movement during a crash.

The Recall and Corrective Measures

In November, GM’s Safety and Field Action Decision Authority decided to conduct a safety recall. Vehicle owners will be notified and advised to return to their dealers for inspection. The specific focus will be on tightening the left and right front seat belt buckle attachment bolts.

Owners of affected vehicles may notice a rattle near the seat belt buckle, signalling the potential issue. It is crucial for owners to heed this warning and take prompt action.

GM has designated the recall number as N232419280, and it is also recognized under the National Highway Traffic Safety Administration (NHTSA) campaign number 23V-786.

This recall by GM underscores the importance of stringent quality control and responsive safety measures in the automotive industry. The seat belt, a simple yet vital safety component, must meet the highest standards of reliability. GM’s action in addressing this issue serves as a reminder of the ongoing need for vigilance and regular vehicle maintenance to ensure the safety of all road users.

Blank Instrument Display in Select 2024 Buick and Chevrolet Vehicles

Posted on by

Owners of certain 2024 Buick and Chevrolet models should be aware of a critical software issue affecting their vehicles. This concern, primarily impacting the Buick Encore GX, Buick Envista, and Chevrolet Trax, has prompted a safety recall due to the risk of instrument panel displays going blank, either at startup or while driving.

In August 2023, General Motors’ Safety and Field Action Decision Authority (SFADA) initially addressed this issue through a service update bulletin. The bulletin aimed to update the Virtual Cockpit Unit (VCU) software in the affected models. However, this measure escalated to a safety recall after an intervention by the Korea Automobile Testing & Research Institute (KATRI).

During a meeting in September 2023 between GM Korea representatives and KATRI officials, KATRI determined that the issue warranted a safety recall rather than a mere service update. This decision was influenced by the potential danger posed by the software malfunction.

To date, GM has received 255 global complaints regarding the instrument panel blackout, though, fortunately, there have been no reported accidents or injuries related to this issue. Nonetheless, the risk cannot be understated. A blackout of the instrument panel while driving can dangerously divert the driver’s attention, escalating the risk of a crash.

Affected vehicle owners will be notified about the recall, identified by GM’s number A232424320 and the NHTSA campaign number 23V-744. To resolve the issue, owners can opt for a dealer visit to update the VCU software or choose an over-the-air (OTA) update.

The initiative to convert the service update into a safety recall underscores the importance of proactive safety measures in the automotive industry. The issue of the blank instrument displays in select 2024 Buick and Chevrolet vehicles is concerning and vehicle owners are encouraged to respond promptly to the notice to ensure their safety on the road.