Our client was very happy to buy her 2017 Jeep Patriot.

Her first visit to the authorized dealership was on July 31, 2017. She had multiple concerns that she shared with her service advisor. The tire light was on but all pressures were fine. The passenger front window would not go up with the driver side switch. There was also a problem in that the vehicle would only run for a few minutes when started with the remote.

The next visit was on November 10th because the check engine light was on.

Her last visit was December 6 and her Jeep Patriot was in the shop for 29 days as the check engine light was on again.

She contacted us in January and spoke with Barry L. Edzant, a California Lemon Law Attorney Specialist. He asked her to send our office some documents for him to review. After his review and consultation the client decided she wanted Barry to represent her.

A letter was submitted to FCA, USA demanding they buy back her vehicle under the California Lemon Law. FCA agreed to do so and reimbursed our client her down payment, all payments made, her registration, paid off the vehicle loan minus a mileage deduction the manufacturer is entitled to under the Lemon Law. They also paid the attorney fees. Needless to say our client was thrilled.

If you think your vehicle might be a lemon please give our office a cal and speak with Barry L. Edzant. The toll free phone number is 888-395-3666. Find out your rights under the California Lemon Law.

Honda will be asking owners of certain 2018-2020 Accord, 2018-2020 Accord Hybrid and 2019-2020 Insight vehicles, to return to their dealerships to repair a problem that could affect various electrical systems in their vehicles.

According to the defect report, a software programming error combined with certain driver actions could disrupt the communication between the body control module (BCM) and other systems. The problem could result in illumination of several warning indicators and the malfunction of one or more electronic components. The affected components include:

  • Windshield defrosting and defogging.
  • Windshield wiping and washing.
  • Headlights and turning indicators.
  • Rear view camera display.
  • Warnings for electrolyte spillage and electrical shock protection on electric powered vehicles.
  • Audible warning of a stopped vehicle and placing it into park.
  • Powered windows, partition and roof panels.

Owners receiving notices will be asked to return to their dealerships to have the BCM software updated. Honda’s number for this recall is X95 and the NHTSA campaign number is 20V-771.

 

Ford Motor Company will be asking the owners of certain 2016-2018 Lincoln MKX and 2019-2020 Lincoln Nautilus SUVs, to return to their dealership to fix a wiring problem that could affect the air bags. These vehicles are equipped with 16 way electric tilt seats.

According to the safety report, the seats in these vehicles may have a wiring harness that was not properly protected from the edge of the seat cushion frame. When the tilt function is used, it is possible that the wires could become damaged and, as a result, the airbag system may not function as intended.

Ford is not aware of any accidents or injuries related to this problem, but they will be asking owners to return to their dealerships to have the wire harness inspected and replaced as necessary. Also, a protective flocking tape will be installed onto the exposed edge of the 16-way seat cushion frames. Ford’s number for this recall is 20S37 and the NHTSA campaign number is 20V-414.

Toyota will be contacting the owners of certain 2020 Corolla vehicles because of an electrical problem that could cause the backup lights to fail.

The vehicles affected are equipped with a rear hatch that contains a wire harness for rear end electrical components. During the inspection process, damaged testing equipment may have caused the contact gaps of the wire harness connector to increase. Lower contact pressure inside the connector increases the chances of an oxide layer developing on the surface of certain terminals. Over time the electrical resistance could increase, resulting in loss of backup lamps. If the lamps do not illuminate when the vehicle is backing, there is an increased risk of a crash.

Those receiving notices can return to their dealerships to have the rear hatch wire harness replaced. Toyota’s numbers for this recall are 20TB07 and 20TA07 and the NHTSA campaign number is 20V-205.

Of all the Infiniti Q50 vehicles, the 2014 hybrid model has the highest number of manufacturer recalls and owner complaints. The systems with the highest defects include steering, electrical, air bags and braking.

Steering problems is the number one driver complaint of the 2014 Q50 hybrid. The vehicles Direct Adaptive Steering (DAS) is an advanced “steer by wire” system developed to enhance feel and feedback, but drivers say it is unpredictable and unreliable. Temporary loss of steering because the system goes out of calibration and resets, the vehicle unexpectedly pulls left or right and the vehicle fails to steer in the intended direction, are also common complaints.

Repeated failure of the electrical equipment on the 2014 Q50 hybrid have owners frustrated. The top complaint is unexpected software shutdowns which leave drivers without an instrument panel, climate control and audio control. The vehicle must be shut off and restarted before it can be restored. Failure of the vehicle sensors is common as well. These sensors are used throughout the vehicle to help the driver maintain safety while driving. If they are not working properly it can cause unexpected problems with the Occupant Classification System (OCS), driver assist and the backup camera system.

Airbag problems are a common complaint on many many vehicle makes and models, and the Infiniti Q50 hybrid is not immune. Errors affecting the OCS have drivers concerned about their passenger safety, even after having the Air Bag Control Unit and the OCS Electronic Control Unit (ECU) reprogrammed under NHTSA recall 16V-244

According to some 2014 Q50 owners, the electronic braking system in their vehicles have made their cars difficult to handle. Brake booster pump failures cause reduced braking power and longer stopping distances, and the emergency collision warnings and impact mitigation activates while driving, making it difficult to avoid collisions or make quick maneuvers around obstacles.

Do you think your Infiniti Q50 is a LEMON?… Fill out the above form or call us now for a free case evaluation.

The Escalade is a full-size luxury SUV engineered and manufactured by Cadillac. It was Cadillac’s first major entry into the luxury SUV market in response to competition from Mercedes-Benz, Lexus and Ford. Today, Cadillac makes their Escalade in an EXT, ESV and a hybrid version as well.

The 2015-2016 Cadillac Escalade models have received some of the highest complaints and recalls of all the model years. Although there have been no recalls for transmission problems, complaints are common. Drivers say there is a “distinct clunking and surging when accelerating and decelerating, and the transmission becomes stuck in gear.” The 2015 Cadillac models have 167 manufacturer communications / TSB’s affecting the power train, many which recommend flushing and changing the transmission fluid. The problem is a common complaint with many 2015-2019 Cadillac, Chevrolet and GMC owners and is part of an ongoing class action lawsuit between vehicle owners and GM.

Drivers of certain 2015-2020 Cadillac Escalade vehicles believe that shaking and vibrations are caused by the same transmission defect, but some attorneys say the symptoms are caused by a defective drive shaft. The problem has been so wide spread, it has been coined “The Chevy Shake”. A few owners say they fixed the problem by replacing the aluminum drive shaft with a custom steel drive shaft, but GM continues to replace parts with the same defective parts.

Electrical defects are common in many newer Cadillac Escalade models. Heating and air conditioning are the top, with exterior lighting and software problems following close behind. Other complaints include: thermostat gives wrong information or just doesn’t work, no control of audio, Bluetooth intermittently disconnects, complete failure of the instrument cluster, repeated electrical shorts and temporary loss of the electric power steering.

Do you think your Cadillac Escalade could be a LEMON?… Fill out the above form or call us now for a free case evaluation.

Kia Motors will be asking the owners of certain 2018 Stinger cars to return to their dealerships to repair a problem affecting the electrical system of their vehicles. According to the defect report filed with the NHTSA, a wire harness within the engine on the passenger side could contact a burr on the fender body panel, causing insulation damage and a potential short. The short could generate sufficient heat that it could result in an engine fire. Drivers will be alerted of a problem through an illuminated malfunction indicator lamp or the activation of “limp home mode”.

Dealers will inspect the wiring harness for damage and replace it as necessary. A fender plug and wire harness cover will be installed to prevent future damage. Kia’s number for this recall SC170 and the NHTSA campaign number is 18V-754.

Ford will be asking owners of certain 2013-2015 Ford C-Max Energi and Fusion Energi, and 2012-2015 Ford Focus Electric vehicles, to return to their dealers for a problem affecting the 120V convenience charge chord. (Cords affected include part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF.)

According to the defect report, the cord originally provided with these vehicles are missing a thermistor used to identify over temperature conditions. If the defective cord is used in combination with an AC outlet that is not on a dedicated circuit, is damaged, worn or corroded, it could experience an increased contact resistance and could overheat. Early indicators that a problem exists include: incomplete or slow charge cycles, inability to charge, burning odors or visible melting damage.

Dealers will replace the current cord with a new 120V convenience cord with a thermistor. Ford’s number for this recall is 18S24 and the NHTSA campaign number is 18V-592.