Most consumers know that automobile manufacturers are required to issue recalls on vehicles with problems that affect the safety, value and use of the models they manufacture. We have blogged about rental companies and consumers failing to repair recalls, and have encouraged everyone to check our recall list to make sure the problem has been repaired.

Many consumers don’t realize, however, that automobile manufactures also release Technical Service Bulletins (TSB’s). TSB’s are issued after several complaints of unanticipated vehicle problems are received. The manufacturer is not required to issue a recall, do the repairs, or even notify consumers of the problem. It is important for drivers to know if a TSB exists on their vehicle because the information on the reports can save technicians troubleshooting time, provide organized, itemized repair procedures, and standardize the repair process. This can enhance the quality of the maintenance and can save the vehicle owner money by allowing the technician to repair the problem quickly.

If you are experiencing problems with your vehicle and are taking it in to have repairs done, it is in your best interest to research TSB’s related to your problem. If you find one that could be related, let the service manager know that it exists and make sure it is noted on the repair order.