General Motors Company (GMC) luxury vehicle subsidiary Cadillac, has always been known for their brash designs and big engines. But, as consumers turn to smaller more fuel efficient vehicles, they have been forced to rethink their automobile lineup in order to become competitive in the world market. According to GMC executives, the release of the Cadillac ATS will be the first of its compact luxury models that will launch it as a global contender. GMC hopes that their subtler design, loaded with the latest technology and touch screen controls will lure the younger luxury car buyer away from BMW’s 3-Series or the Mercedes-Benz C-Class. The ATS comes with three engine options, ranging from a fuel efficient four cylinder to a more powerful V-6 that can reach up to130 miles per hour. G.M. Has been advertising the ATS heavily over the summer, but the first shipments are not expected on lots until the beginning of September.
Tag Archives: California Lemon Law
Suzuki Headlight Wiring Problem
Suzuki is asking the owners of certain 2004-2006 Forenza and 2005-2006 Reno cars to bring in their vehicles to get a problem with the headlight wiring repaired. According to Suzuki certain vehicles may have poor contact between the terminals wires in the low/high beam headlamp system. The poor contact may generate heat that can melt the splice, resulting in total loss of headlamps. Suzuki will correct the problem by replacing the splice with two heat shrink crimps. Owners wanting more information on the problem can contact Suzuki at 1-714-996-7040.
California Lemon Law Chevy Traverse Buyback
One of our clients had recently purchased a 2010 Chevrolet Traverse which developed several issues related to the rack and pinion steering, headlamps, and climate control system. The vehicle also started leaking oil. The dealer tried unsuccessfully to repair these concerns on at least nine (9) separate occasions totaling 56 days out of service. After many weeks of frustration and inconvenience, paying for insurance, and being without his car the client researched the California lemon law on the internet, and contacted us to ask us to help him get rid of the vehicle and have it repurchased by the manufacturer.
We sent a demand to the manufacturer based on the vehicle qualifying as a lemon under the California lemon law statute and within several weeks were able to negotiate a full repurchase of the vehicle. Our client was able to recover his down payment and almost two years of monthly payments, plus get the manufacturer to pay off the balance of his loan.
If you think you’re driving a new or used car which started having substantial problems while still under the manufacturer’s new car warranty, you should contact the Law Offices of Delsack & Assoc., P.C. at 888-395-3666 or go to calemonlaw.com to determine whether we can help you get rid of your car and get your money back.
Mercedes Floor Mat Replacement
Mercedes Benz are asking customers driving certain ML-Class vehicles, to remove their accessory floor mats and to bring them in to their nearest dealership to have them replaced. According to Mercedes, certain vehicles are equipped with all season floor mats that may not conform to the contour of the vehicle’s floor. The fit could reduce the clearance between the mat and the gas pedal, possibly allowing the pedal to become trapped. Mercedes will be notifying owners starting in September and will replace the floor mats free of charge. The vehicles included in the recall include:
Owners wanting more information about the problem can contact Mercedes-Benz at 1-800-367-6372.
California Lemon Law Chevy Aveo Buyback
We recently helped a client in Morro Bay, CA by having the manufacturer repurchase his car. He was driving a 2011 Chevrolet Aveo with about 6,500 miles on it, and was having problems with the air bag light going on. Air bags not working properly are, of course, a safety concern. By the time our client had called us he already had taken the vehicle in three times for repairs. Someone suggested he look into the California lemon law and he then contacted our offices.
Within a few weeks we successfully negotiated with General Motors to have them repurchase his vehicle under the California lemon law statute. The California lemon law protects consumers who have purchased or leased vehicles in California and which show manufacturing defects.
If the vehicle you are driving continues to have problems that started during the manufacturer’s new car warranty, you may be driving a lemon. Please contact the Law Offices of Delsack and Assoc. at 888-Ex-Lemon (888-395-3666) for a free consultation and find out if your vehicle qualifies as a lemon.
Chrysler Deals With Jeep Death Wobble
Chrysler has released a technical service bulletin (TSB) alerting Jeep dealers, owners, and employees of Jeep Death Wobble, and have issued procedures on how to repair and prevent the problem. Death Wobble has been a problem in certain 2005-2010 Jeep Wranglers since November 2010 after hundreds of drivers complained of experiencing shimmy symptoms at speeds above 45 mph, after hitting a pothole. The highest number of complaints came from owners of 2007 models.
The bulletin advises that the steering system be inspected regularly for damaged, especially if the system has not been maintained. Chrysler warns owner that the installation of aftermarket steering and suspension components or wheel and tire assembles incompatible with Jeeps is the biggest cause of steering system vibration. There has been no reported deaths related to the problem, but owners experiencing the wobble have been justified in being frightened for their safety and the safety of others on the road.
California Lemon Law Forced Arbitration Clauses
A recent survey done by the National Association of Consumer Advocates (NACA) shows that consumer lemon law rights are being stifled as companies try to increase the use of arbitration clauses. Out of 350 consumer attorneys surveyed, 84% said that there is an increase in instances where consumer claims could not be settled or a class action law suits could not be pursued due to an arbitration clause. Approximately 90% of the attorneys surveyed said that they have turned away cases because the underlying contract had an arbitration clause included in it.
Forced arbitration clauses are fast becoming a favorite weapon for businesses as a way of distancing themselves from liability. Clauses are often mislabeled and buried in mountains of paper work, making it easy for the unsuspecting consumer to miss it. Individuals almost always lose to businesses in arbitration. Arbitration is seen as a disadvantage to consumers because:
- It creates an uneven playing field in the favor of the automobile manufacturer. A consumer without legal representation will find it difficult to battle an automobile manufacturer that has experience in dealing with lemon law claims.
- There is limited recourse for the consumer once a decision is made. The outcome of an arbitration claim can often affect decisions made in future lawsuits.
- Businesses are repeated users of an arbitrator, so there is an incentive for an arbitrator to rule in favor of the business if he expects future retentions.
- There is a lack of transparency in the proceedings of the arbitration claim.
Consumer Groups Are Fighting Back
- The Consumer Financial Protection Bureau, created by Congress in the wake of the Wall Street meltdown, recently announced a public inquiry on forced arbitration.
- The National Association of Consumer Advocates (NACA) has launched a 50-state public education campaign aimed at teaching consumers about the dangers of forced arbitration.
- A Public Citizen coalition called Fair Arbitration NOW are petitioning lawmakers to pass an Arbitration Fairness Act.
In the meantime, it is important to recognize that automobile manufacturers will try to force arbitration. You should carefully read any contracts before signing and try to negotiate arbitration clauses out of the contract. If a company tries to force an arbitration clause on you, you may want to take your business elsewhere.
Chevrolet Problems
Every automobile manufacturer is subject to repeated problems related to the safety, value, or use of their vehicles, and Chevrolet is no exception. There have been over 16,000 complaints on file for Chevy vehicles, with the Impala, Malibu, Silverado, Trailblazer, Cavalier, Equinox and Cobalt topping the list. Some of these problem are as simple as updates to the owners manual, but many of them can seriously affect the safety of the vehicle, putting the vehicle occupants and others on the road in danger.
In order to protect consumers against defective vehicles, the federal government enacted the Magnusson Moss Act. Every state has their own version of the lemon laws, and California is no exception. California’s Lemon Laws were enacted in 1970 and were founded in the Song Beverly Consumer Warranty Act. The law states that if a manufacturer cannot fix a defective car, truck, boat, RV, motor home, or motorcycle after a reasonable number of repair attempts, the vehicle must be replaced or refunded. Generally, the manufacturer is responsible to re-purchase or replace the defective vehicle.
If you live in California and think that your vehicle could be a lemon, contact the Law Offices of Delsack & Associates at 1.888.395.3666 or go to LemonLawSpecialists.com for a free consultation. You have nothing to loose but your lemon.