A small number of 2019-2020 Volvo vehicles could experience a steering wheel lock up because of a manufacturing assembly error at the supplier. Owners of the affected vehicles will be sent notification letters with instructions on how to get their vehicles repaired.
Volvo’s Critical Concern Management Team (CCMT) first became aware of the problem in December 2022 when one of their supplier’s contacted them about a manufacturing error with a small number of steering gears. CCMT ordered a technical investigation which determined it was a critical safety issue that requires repair. They have initiated a recall for all vehicles that could be affected.
According to defect report, a manufacturing error at the supplier’s production multi O-assembly line may have fed double screws on top of each other when assembling the steering gear screw assembly. If the extra screw falls down into the gearbox housing, it could become jammed in the steering wheel gears and the steering wheel could lock up. In most cases, there is no prior warning, but some drivers may notice a grinding noise when turning and a stiffness in the steering prior to the steering locking up.
The vehicles affected include:
| 2019-2022 Volvo V60CC |
| 2019-2022 Volvo XC60 |
| 2019-2022 Volvo XC90 |
Owners receiving notices will be asked to return to their dealership to have the steering gear replaced in their vehicle’s. Volvo Car’s number for this recall is R10213 and the NHTSA campaign number is 23V-001.
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