If you ask a Jeep Liberty owner if they ever had to replace a window regulator on their SUV you may be surprised that almost every owner will say yes. Some say the regulator has been changed many times. Chrysler knows about the problem, but it is suspected they do not want to issue a recall as it would be very expensive.
The problem is a plastic window bracket that rides inside of a metal track in the door. As you use the window, the part of the plastic bracket that rides inside the metal guide rail tends to wear away until it becomes too thin to support the weight of the window. The plastic piece brakes and down comes the glass. The problem is not only limited to well worn windows as complaints also come from people who say they rarely use the window.
When the vehicle is still under warranty, the problem is more of an inconvenience, though there have been complaints of interior damage due to rain. When warranty is up, however, the fix can be very expensive. Some Liberty owners say that when they complained about the problem to dealerships, it was recommended to replace the entire window regulator, guide rail, bracket and motor at the expense of the consumer.
CLICK HERE to view the technical service bulletin, NHTSA #620952, related to this problem.
If you have experienced repeated repairs on your Jeep Liberty you may be able to get help under the California Lemon Laws. For a Free CA Lemon Law consultation fill and submit the consultation form above or call the California Lemon Law Firm of Delsack and Associates at 888-Ex-Lemon. They have been helping consumers since 1987. Call and speak with an attorney now.