Our client purchased a 2016 Ram 1500 and was quite excited.
He had to bring in the vehicle fairly soon after purchasing as the airbag light kept coming on. It first happened at 90 miles, then 93 miles and then at 136 miles. He made a video of the light coming on to show the Ram Dealership. There was also a wind noise coming from the top of the driver door. You could hear this noise more on acceleration. The date of this visit was June 6, 2016.
The next visit was on June 22nd as he was still having the wind noise coming from the top of the driver door. There was also a problem with the center console lid not latching. They also did a software update on the PCM.
Our client was back at the dealership on August 3rd. At that time the driver’s seat would not move backwards all the way. He was also hearing a whistle in the weatherstripping on the driver’s door.
September 12th he was back in due to the air bag message coming on. The check engine light came on the touch screen and the air conditioning turned off. He is disappointed as the vehicle never gets over 23 MPG.
The next visit was on November 20th because while driving the throttle control light came on and the check engine light, too. He could not go over 30 MPH.
The air bag light coming on intermittently is the reason he drove the vehicle to the authorized dealership on January 24, 2018.
It was at the point that he called the Law Office of Barry L. Edzant, a California Lemon Law Attorney with over 30 years experience. During the free consultation, Barry, requested that some documents be emailed to him so he could review them. Soon thereafter our client signed up with our firm. A letter was send to FCA, USA demanding they buy back the vehicle under the California Lemon Law.
FCA, USA agreed to buy back the 2016 Ram 1500. They reimbursed our client for their down payment, all monthly payments, their registration, the payoff on the vehicle minus a mileage deduction allowed under the Lemon Law. FCA, USA also paid the attorney fees.
Our client was very pleased with the outcome.
If you are having problems with your vehicle and think you may be driving a lemon, please call our office at
888-395-3666.
