The Law Offices of Delsack & Associates P.C. were contacted by the owner of a 2014 Jeep Cherokee who was experiencing repeated problems with her vehicle. After numerous complaints to her FCA dealer, two safety recalls, and five (5) unsuccessful repair attempts, she decided to contact us for advice. We analyzed our client’s potential lemon law case by reviewing the repair orders and purchase contract, and determined that she had a valid claim to have the vehicle repurchased. Her list of problems included:
- A transmission that was difficult to shift and slips under normal operating conditions
- Loses of engine power
- Defective transmission control module (TCM)
- Defective ignition system ( no crank – no start)
- Unexpected engine stalls
- Defective power control module (PCM)
- Defective Occupant Restraint Control module (ORC)
A short period after filing our demand to repurchase the defective 2014 Jeep Cherokee, FCA agreed to buyback the vehicle, pay off the balance of the purchase, and reimburse our client for her down payment and monthly payments, less the mileage fee allowed under the California Lemon Law. The manufacturer also paid her attorney fees!
Our client was thrilled for the lemon law buyback and to finally get rid of her defective vehicle.
