With record recalls in the past few years, part shortages have owners concerned that they may be driving vehicles that could potentially harm them. Part of the challenge is that companies send defect notices to drivers before parts are available and will send a second notice when the parts are obtained, but according to consumer advocate Rosemary Shahan, even when parts do become available, limited repair facilities and a shortage of technicians are making it difficult to get the repairs done quickly. She says automobile manufacturers are not doing enough to help consumers.
In the above video, a CBS Sacramento investigation tells you what you can do if you have to wait for recall repairs.