Ford has identified a software error in certain 2013-2014 Escape and C-Max vehicles that could cause a delayed deployment of the side curtain rollover air bags. According to reports filed with the NHTSA, the supplier of the Restraint Control Module (RCM), reversed polarity of the vertical axis sensing configuration file of the Safety Canopy System. The deployment of the safety canopy may be delayed in certain rollover circumstanced, potentially increasing the risk of injury during an accident.
Ford will be instructing owners to take their Escape or C-Max vehicles to a manufacturer approved dealership to have their RCM reprogrammed, free of charge. Owners wanting more information about the problem can contact Ford customer service at 1-800-392-3673. Ford’s recall number is 14S04 and the NHTSA campaign number is 14V-237.