In November 2013, Ford experienced a small number of warranty reports associated with seat recliners in certain Ford and Lincoln vehicles. A review of the seat supplier manufacturing information identified certain production conditions that could result in sub-standard seat recliner welds. Ford will be asking owners to return their vehicles to a manufacturer approved dealership to have the problem corrected.
The vehicles affected by this recall include:
- 2013-2014 Ford C-Max
- 2013-2014 Ford Escape
- 2013-2014 Ford Fusion
- 2013-2014 Lincoln MKZ
According to reports filed with the NHTSA, the driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. These seats fail to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, “Seating Systems.”
Ford will notify owners starting May 19, 2014, and dealers will replace the seatback, free of charge. For more information about the problem, contact Ford at 1-800-392-3673. Ford’s recall number is 14C03 and the NHTSA campaign number is 14V-164.