Our client was distraught when the air bag warning light on her 2012 Chevrolet Traverse kept flashing on the display panel. The dealer in Irvine, CA was unable to correct this safety defect even after several opportunities. Being frightened of what may happen if she were to be involved in an accident she contacted our firm to see if we could get the manufacturer to buy back her car.
We asked that she PDF or fax all her repair orders and original purchase contract, and went over them with her. We explained how the California lemon law works and answered her remaining questions. After she retained our Law Offices of Delsack & Assoc., P.C. we submitted a complete demand package to GMC explaining the legal reasons why GMC should repurchase her vehicle .
In just a few weeks we were able to negotiate a buyback for our client and got her out of this unsafe vehicle. The buy back included reimbursement to her of her down payment and paying off her loan balance less the mileage fee permitted under the formula set by California lemon law, and the negative equity loan that she still owed on her earlier trade in.
Our client still able to came out with a great resolution which included transferring her vehicle back to GM and no longer having to make payments on this problem car.
If you think you’re driving a lemon, call us at 888-395-3666 to see whether we can do the same for you.