Consumer Reports’ 2011 annual car reliability survey, seems to mimic JD Power & Associates annual automobile quality study, by reporting that the overall quality of 2011 vehicles has dropped. Ford, suffering the biggest drop, went from 5th to 23th spot, the biggest drop for any major automaker in Consumer Reports’ 2011 Annual Auto Survey. According to the report, the new Ford Explorer, Fiesta, and Focus all had below average reliability, but the problems were attributed to new technologies like the new MyFord Touch infotainment system and the new automated manual transmission. Chrysler had better results with its new Chrysler 200 (formerly Sebring) sedan, the redesigned Dodge Durango and the Jeep Grand Cherokee SUVs. Of the 91 Japanese models for which Consumer Reports collected data, 96%, were rated average or better in predicted reliability. These vehicles, however, offered little in new technology from previous models.

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