A preliminary investigation into shattering rear windows for 2010-2011 Ford Escape and Mercury Mariner sport utility vehicles (SUV) has been opened after the National Highway Traffic Safety Administration (NHTSA) received 18 complaints that the rear lift-gate window shattered while opening or closing the lift-gate. Many of the incidents were reported to have happened during cold weather conditions and one alleged cut injuries to a 10 year old boy.
In 2004, Ford issued a recall for certain 2001-2005 SUV’s because the rear lift-gate latching system did not meet the inertia load requirements of the federal motor vehicle safety standards. There were over 150 reports of minor injuries when the door hinges failed allowing the glass to break.
Owners wanting more information about Ford vehicle recalls can contact Ford at 1-800-392-3673.