A critical issue has been identified by Jaguar Land Rover North America, LLC (Jaguar) affecting a small number of 2019 Jaguar I-PACE vehicles that underwent an improper interim repair under recall number 24V-633 . The problem arises from the high-voltage battery’s potential to overheat due to incorrect completion of safety recall software updates.
Discovery and Investigation
The issue came to light following an internal review of warranty claims for interim recall remedy H514 . It was found that several retailers had not correctly completed the H514 safety recall software updates, leaving affected vehicles with the safety defect. Investigations showed that some retailers had either not started or incorrectly completed the required repairs.
Risks and Consequences
According to the defect report, an incorrectly repaired vehicle is at risk of experiencing a vehicle thermal overload condition, which can manifest as fire or smoke. This increases the risk of injury to occupants and bystanders, as well as potential property damage. Notably, vehicle owners will not be aware that their vehicle’s interim repair was not done correctly.
Owner Precautions and Repairs
To mitigate these risks, owners are advised :
- Park Outside : Park the vehicle outside, away from structures.
- Charge Limitation : Limit charging to a maximum of 80% until the recall repair is completed.
Dealers will update the battery energy control module software as an interim repair. Owner notification letters are scheduled to be mailed on February 7, 2025 , providing detailed instructions for addressing this issue.
Final Repair and Resolution
As a final resolution, Jaguar plans to repurchase the affected vehicles under recall number 24V-633. The recall is identified by Jaguar’s number H529 and the NHTSA campaign number is 24V-927.
