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The Law Offices of Delsack & Associates recently received a call from a 2012 Chevrolet Cruze owner who was experiencing problems that affected the safety of his vehicle. He had complained many times to his GMC dealership and had five (5) unsuccessful repair attempts affecting multiple systems in his vehicle. Continue reading
Using publicly available data from the NHTSA, manufacturer early warning reports, and the Fatality Analysis Reporting System (FARS), The Safety Institute release a list of vehicles which they feel show early signs of potential problems. According to The Safety Institute’s most recent quarterly vehicle safety watch list, released in October 2014, the Toyota Sienna shows repeated problems affecting the power train and suspension. Continue reading
The Law Offices of Delsack & Associates, P.C. were contacted by a California resident looking for advice about his defective 2011 Volvo S40. He told us he was experiencing electrical problems that resulted in a “no start” condition and a driver’s seat that would not operate properly. He had given his Volvo dealership twelve (12) opportunities to repair the defects, but the problems remained. Continue reading
After trying to have her 2013 Chrysler Town & Country defects repaired, a California resident decided to call the Law Offices of Delsack & Associates, P.C. for advice. She told us she had given her dealership six (6) opportunities to fix electrical problems that would cause the malfunction indicator light to constantly remain on. The dealership was already aware of the problem, as two technical service bulletins (TSB) had been issued by Chrysler informing technicians that software reprogramming and selective erasing could be a fix. (NHTSA ID: 10054201, Service Bulletin No.: SB-18-048-13 and NHTSA ID 10054169, Service Bulletin No.: SB-18-029-13.) Unfortunately, they still could not fix her minivan. Continue reading
Although the California lemon law was designed to protect consumers who discover unfixable defects with the new vehicle they have purchased or leased, many states have included provisions to protect used car consumers as well.
The defect still must impair the safety, value, or use of the vehicle, and a manufacturer approved repair facility must be given a reasonable number of repair attempts to qualify. This includes four (4) repair attempts for the same or similar problem or two (2) repair attempts for a defect likely to cause serious bodily harm. Continue reading
The Law Offices of Delsack & Associates, P.C. recently helped the owner of a 2011 Kia Sorento obtain a vehicle buyback under the California Lemon Law. Prior to contacting us, he had given his dealership eight (8) opportunities to repair the defects and had complained to the service manager many times, but the vehicle was still not repaired. The defects included engine and other manufacturing non-conformities which caused the vehicle to stall under normal operating conditions and repeated problems with the ignition system and electrical system which would result in a no start condition and the check engine light to remain on. Continue reading
Approximately eight months after purchasing a 2011 Dodge Durango, a California resident found himself returning his vehicle to a Chrysler dealership for problems that would result in the check engine light remaining on. By January 2014, he had provided Chrysler seven (7) more opportunities to repair various problems which included a defective wiring harness, Power-Train Control Module (PCM), and O2 sensor. Continue reading
When the Law Offices of Delsack & Associates, P.C. were contacted by a California resident experiencing steering problems with his 2010 Chevrolet Traverse, we were not surprised to see that the SUV had five (5) technical service bulletin’s issued for the steering system. The owner said he purchased the Traverse in June, 2010, and by August, 2011 already had four (4) unsuccessful repair attempts by a GMC dealer. According to service reports, repairs included replacement of several parts in the rack & pinion system, as well as replacement of the power steering pump. Continue reading
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