Category Archives: Cadillac

News about Cadillac automobile manufacturer. News about Cadillac recalls, technical service bulletins (TSB), and problems regarding Cadillac vehicles.

GM Issues Service Campaign For OnStar Vehicles

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General Motors (GM) has asked dealerships to stop selling approximately sixty thousand 2012 and 2013 vehicles because of a software problem with the OnStar communication system. According to GM spokesman, Alan Adler, the problem was discovered during rear end crash testing where the airbags are not suppose to deploy. The “sensing diagnostic module,” still senses when to inflate airbags, but when the airbags are not suppose to inflate, certain models may not always receive a call from an OnStar operator to check to see if the occupants are injured. The problem does not require a recall and GM has already repaired many vehicles through a remote upgrade. Owners with vehicles that cannot be repaired remotely will be notified through a GM customer service campaign and will be asked to bring their vehicles to the nearest dealership to have the problem fixed. The vehicles involved in the service campaign include:

  • 2013 Buick Verano
  • 2013 Cadillac ATS
  • 2012 Cadillac SRX
  • 2013 Cadillac XTS
  • 2013 Chevrolet Cruze
  • 2013 Chevrolet Equinox
  • 2013 Chevrolet Volt
  • 2013 GMC Terrain

Cadillac ATS Compact Luxury Sedan

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General Motors Company (GMC) luxury vehicle subsidiary Cadillac, has always been known for their brash designs and big engines. But, as consumers turn to smaller more fuel efficient vehicles, they have been forced to rethink their automobile lineup in order to become competitive in the world market. According to GMC executives, the release of the Cadillac ATS will be the first of its compact luxury models that will launch it as a global contender. GMC hopes that their subtler design, loaded with the latest technology and touch screen controls will lure the younger luxury car buyer away from BMW’s 3-Series or the Mercedes-Benz C-Class. The ATS comes with three engine options, ranging from a fuel efficient four cylinder to a more powerful V-6 that can reach up to130 miles per hour. G.M. Has been advertising the ATS heavily over the summer, but the first shipments are not expected on lots until the beginning of September.

Cadillac SRX Transmission Problems

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General Motors (GM) has issued a recall for certain 2010-2011 Cadillac SRX vehicles for a transmission shift cable that may have been improperly installed. The cable could become detached from the transmission bracket leaving the driver unable to shift gears, or the driver may be given an inaccurate indication that the transmission is in park. GM will be notifying customers of the recall starting this month, and dealerships will inspect the cable for proper installation. Owners wanting more information on the recall can contact Cadillac at 1-866-982-2339.

2012 Cadillac CTS Braking Problems

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General Motors is recalling certain 2012 Cadillac CTS vehicles after discovering that some vehicles could experience loss of braking. According to GM, the power vacuum brake boost push rod retention nut may not have been tightened properly and could loosen. If the pushrod separates from the brake pedal, the driver will experience loss of breaking. The recall will cover over 670,00 units, but the majority of the vehicles are still on dealership lots or on their way to dealerships. GM will inspect and tighten the retention nut if necessary. Owners wanting more information about the recall can contact Cadillac at 1-866-982-2339.

Cadillac Luxury With iPad Technology

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Cadillac hopes to distinguish its luxury brand from others, by offering an in car data, navigation and media system with a touch screen tablet computer. According to Micky Bly, GM’s executive director of global electric systems and infotainment, “The Cadillac User Experience (CUE) will offer a broad range of data and applications beyond what our competitors offer. People have become accustomed to iPhone, iPad and Droid device navigation, that it only makes sense to offer it in our vehicles.”

CUE will pair entertainment and information data from up to 10 Bluetooth-enabled mobile devices, USBs, SD cards and MP3 players with the CUE system. The system reduces complexity through customized information, natural voice commands, fewer buttons and larger icons. Consumers can store those mobile devices as well as channel the information on those devices, along with your navigation tools, weather maps with Doppler radar, AM/FM and XM radio, instant messages and emails, through a central portal in your Cadillac. This system will allow the driver to keep their hands on the wheel and eyes on the road.

To improve simplicity and connectivity for consumers, CUE will feature several auto industry firsts:

  • Proximity Sensing: As the user’s hand approaches the elegant, uncluttered LCD screen, command icons appear. Icons can be customized and arranged by consumers to improve ease of use.
  • Haptic Feedback: Buttons on the fully capacitive faceplate pulse when pressed to acknowledge the driver’s commands and keeps the driver’s eyes on the road.
  • Multi-Touch Hand Gestures: interactive motions (tap, flick, swipe and spread) popularized by smartphones and tablets allow tasks on the LCD screen, such as scrolling lists, zooming maps and searching favorites to be easily accomplished.
  • 12.3 in. LCD reconfigurable gauge cluster (on select models) offers four selectable displays – Simple, Enhanced, Balanced and Performance – that can mix traditional vehicle data such as a speedometer and fuel gauge with navigation, entertainment and 3D vehicle image.
  • Natural Speech Recognition: lets consumers speak logically with fewer specific commands to recall stored media or input navigation destinations. CUE’s text-to-speech feature will also allow consumers to receive text messages by system voice and to send recorded text messages in return.
  • Linux operating system, “open source” software platform and ARM 11 3-core processor, each operating at 400 million of instructions (mips) per second. This efficient hardware setup offers 3.5 times more processing power; than current infotainment systems, and allow developers to write applications to CUE that be downloaded by consumers.

CUE will debut in 2012 in the Cadillac XTS and ATS luxury sedans and SRX luxury crossover.

GM Recalls Vehicles For Steering

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GM is recalling certain 2011 trucks and SUV’s to inspect the intermediate steering shaft attaching bolts. During manufacturing, the bolts may have not been tightened to the proper specifications which may allow the joints to separate resulting in loss of steering. The vehicles involved in this recall are:

Owners wanting more information about the recall can contact Cadillac at 1-800-458-8006, Chevrolet at 1-800-630-2438 or GMC at 1-866-996-9463.