Category Archives: Cadillac

News about Cadillac automobile manufacturer. News about Cadillac recalls, technical service bulletins (TSB), and problems regarding Cadillac vehicles.

Defective 2019 Cadillac Escalade Lemon Law Buyback

Posted on by

After trying unsuccessfully 3 times to have her defective 2019 Cadillac Escalade repaired, our client called our office for advice as she was concerned for her safety and the safety of her family.

On November 12, 2019 she complained to her service representative at her Cadillac dealership that her brake pedal had gone stiff on 3 different occasions She also was having problems with excessive engine cranking before her vehicle would start.

On Dec 10th she brought her vehicle in as her brake pedal was still getting stiff and would go to the floor when stopping and then slowly would come back up. She also was having a tire pressure concern.

On January 10, 2020 she brought her Cadillac in again because the brake pedal would get stiff when attempting to stop her car and would not stop. There also was a message displaying regarding the service tire monitor system.

We analyzed our client’s potential lemon law case by reviewing all the repair orders and determined that she had a valid claim to have the vehicle repurchased.

We filed a demand letter with GMC to repurchase the defective vehicle under the California Lemon Law. Thereafter General Motors Corporation agreed to repurchase the 2019 Cadillac Escalade, pay off the balance of the lease and reimburse our client for the down payment, monthly payments, less the mileage fee allowed under the CA lemon law. In addition they paid all the attorney fees. Furthermore we received additional compensation for our client above the actual lease price.

Our client was ecstatic with the buyback of her vehicle. If you are having problems with your vehicle that the dealership has not been able to fix and think you may have a lemon, please call The Law Office of Barry L. Edzant at 888-395-3666. We will be happy to talk with you and give you a free consultation.

Tire Recall Affects Buick, Cadillac, Chevrolet And GMC Vehicles

Posted on by

General Mortors has decided that a defect affecting vehicle safety exists in some tires installed as original equipment on certain 2018-2021 Buick, Cadillac, Chevrolet and GMC trucks and SUVs.

According to the tire manufacturer, Continental Tires the Americas (CTA), the tires may have been over-cured and could experience an unexpected break in the sidewall. This break could lead to sudden loss of pressure or a belt edge separation that could lead to partial or full tread / belt loss. The problem could increase the risk of loss of vehicle control.

Vehicles Affected Include
2020 Buick Enclave
2020 Cadillac Escalade
2020 Cadillac Escalade ESV
2020 Cadillac XT4
2020 Cadillac XT5
2019-2020 Chevrolet Blazer
2018-2021 Chevrolet Express
2019-2020 Chevrolet Silverado 1500
2020 Chevrolet Suburban
2020 Chevrolet Tahoe
2020 Chevrolet Traverse
2019-2020 GMC Acadia
2018-2021 GMC Savana
2019-2020 GMC Sierra 1500
2020 GMC Yukon
2020 GMC Yukon XL

GM will notify owners and dealers will inspect and replace tires as necessary. The recall is expected to begin April 12, 2021. GM’s number for this recall is N212329050 and the NHTSA campaign number is 21V-115. Approximately 34,000 vehicles are affected.

2017 Cadillac Escalade – California Lemon Law Buyback

Posted on by

Our client leased a beautiful new 2017 Cadillac Escalade.

  • On March 19, 2018 she took it to the Cadillac dealership for the first time because the driver rear door handle bezel was coming apart.
  • A few months later on July 6th she took it back to the dealer due to the fact that the right tail light was not working properly and would only light up half way.
  • Another couple of months passed and in September she brought the Escalade in on account of the A/C not blowing cold air. She also had them check a problem she was having when she made a right turn on a little incline as the vehicle seemed to skip.
  • On October 11th the Escalade was in the shop because the vehicle seemed like it was skipping again when turning right. The A/C was not blowing cold air again. There were also noises coming from the rear of the vehicle and a squeaky noise coming from the front of the vehicle.
  • It was back in the shop on October 29 at 28,284 miles as the A/C had stopped blowing cold air again. Our client also felt the vehicle skipping especially when she made a right turn. The vehicle was now having a hard shift at slow downs and take offs. Another complaint was a squeal sound when turning the vehicle on.
  • The car was brought in on January 2, 2019 as her Cadillac was still skipping when she made a right turn. The vehicle still has a hard shift at slow downs and/or take offs. The squeal sound is still there when you turn the vehicle on. The A/C will still stop blowing cold when it is on.
  • The Escalade was brought back in a few days later because of a green fluid leak from the A/C line on the right side along with it fluctuating. There also was a new issue when starting the vehicle with her foot on the brake, there was a high pitch whistle noise that could be heard. She took a video to capture the sound. When the vehicle starts to decelerate and then you start to accelerate, there is a large jolt. While it was in the shop the dealership found a hose was leaking coolant.
  • She was back at the Cadillac authorized dealership on February 8 because she was experiencing a lunging in the transmission when she would shift. She complained about a high pitch frequency noise coming from the vehicle when starting.
  • March 27th our client was still having a problem with the A/C not blowing cold air. The high pitch screeching noise was still happening. The transmission problem with the lunging was still happening when she accelerated or decelerated and seemed to shift incorrectly.
  • Her final visit was on August 16, 2019 when she heard an explosion as she was walking out to her vehicle and found green fluid leaking all over and the A/C was not blowing when she tried it. She also requested with her service representative that they look at the side rear door as the outside cap came off.

After months and months of giving the Cadillac dealership a chance to try and fix her vehicle, she decided to call our office with questions about the Lemon Law.

We filed our demand letter with General Motors Corporation that they repurchase her defective vehicle under the California Lemon Law. They agreed to repurchase the vehicle, pay off the balance, reimburse her for any down payment and payments made, pay off the balance of the lease less the mileage fee allowed under the California Lemon Law. They also paid all the attorney fees. We also received some additional compensation for our client above the actual purchase price..

Our client was very happy with the buyback of her leased vehicle. If you think you might be driving a lemon because of repeat problems that the dealership is unable to fix, please call The Law Office of Barry L. Edzant at 888-395-3666 for a free consultation. We’re hear to help you.

2012 Cadillac CTS-V Lemon Law Help

Posted on by

Our client purchased a used 2012 Cadillac CTS-V Vehicle.

  • In March, 2015 he brought his car to an authorized Cadillac dealership because of a ticking noise coming from the front wheel when turning.
  • In June 2015 he brought the vehicle back in as the message “Service power steering” was coming up on the Driver Information Center. His vehicle was in the shop for 23 days.
  • His next visit was early November as the “Service power steering message” was showing up again. The TPM (Tire pressure monitor) light was on, too.
  • Another visit to the Cadillac dealership was necessary 2 days later as the “Service power steering” message was popping up again. The mileage at this point was 16,706 miles on his Cadillac CTS-V.
  • November 16th it was back at the dealership with the message, “Service power steering” appearing again on the Driver Information Center.
  • A few days later there was a terrible squealing noise from the engine area so the CTS-V was brought in again.
  • His final visit to the dealership was in February 2018 as the “Service power steering” message” was coming up for the 5th time.

Our client was frustrated and after giving the Cadillac dealership 7 times to try and fix his vehicle, he contacted our law firm, the Law Office of Barry L. Edzant for a free consultation. After speaking with him and reviewing some paperwork we felt he met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on his behalf to the General Motors Corporation.

Our firm successfully won a full repurchase for our client for his defective vehicle. The manufacturer reimbursed our client for all payments made to date, the down payment, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. GMC also paid all the attorney fees. We also received some additional compensation for our client above the actual purchase price.

If you are having repeat problems with your vehicle, please contact our office, the Law Office of Barry L. Edzant at 888-395-3666. We’ll be happy to answer your questions about your rights under the California Lemon Law.

2019 Cadillac CTS Lemon Law Success Story

Posted on by

Our client leased a 2019 Cadillac CTS.

On September 26th he provided the Cadillac dealership the first opportunity to repair the defective 2019 CTS. This vehicle was seen for squealing brakes and the front end was riding rough. He was also having problems with the radio system booting down and then restarting. The mileage at that time was 2,564 miles.

In October he brought the vehicle back in for squealing brakes and the sensation of tension in the front end when he would slow down the vehicle.

On December 13th he was still having problems with squealing brakes and brought it in for the third time.

In January he brought the car in for the brake problem, a vibration in the front end that was felt in the steering wheel and a vibration sound in the dashboard on the driver’s side. It was his 4th visit to the dealership.

Another visit to the dealership was on February 21st with a rattle above the push start button when driving at 30 mph or higher.

The final visit to the authorized Cadillac dealership was on June 16, 2020 with the brakes still making a squealing noise and a front end vibration at 30-50 mph while driving. He had 7,506 miles on his CTS by that time.

After trying unsuccessfully to have these defects repaired by the authorized Cadillac dealership 6 times, he then retained the Law Office of Barry Edzant to represent his demand for repurchase of the vehicle under the California lemon laws.

Our firm was able to win a full repurchase for our client of his defective vehicle. This included reimbursement for his down payment, monthly payments, and registration, less only a mileage deduction allowed under California’s lemon law, pay off the balance in full and paid all attorney fees. We also received additional compensation for our client above the actual purchase price.

Needless to say our client was very thrilled with the outcome. If you are having problems with your vehicle, we would be happy to answer your questions. Please call the Law Office of Barry L. Edzant at 888-395-3666. We handle Lemon Law cases throughout the state of California.

Cadillac, Chevy & GMC Seatbelt Safety Defect

Posted on by

General Motors has decided that a seat belt safety issue exists in certain 2020-2021 Cadillac, Chevrolet and GMC vehicles. They will be contacting owners with instructions to return to their dealerships for repairs.

According to the safety report filed with the NHTSA, the wrong seat belt bolt may have been used at one or multiple locations to secure the seat belt to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached and may not properly restrain an occupant during a crash.

Vehicles Affected Include
2020 Chevrolet Bolt EV
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Blazer
2021 Chevrolet Camaro
2021 Chevrolet Colorado
2021 Chevrolet Equinox
2021 Chevrolet Silverado 1500
2021 Chevrolet Silverado 2500
2021 Chevrolet Silverado 3500
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Canyon
2021 GMC Sierra 1500
2021 GMC Sierra 2500
2021 GMC Sierra 3500
2021 GMC Yukon
2021 GMC Yukon XL

Dealers will correct the problem by replacing any suspect bolts. GM’s number for this recall is N202322230 and the NHTSA campaign number is 20V-811.

2021 Cadillac Escalade Dim Seatbelt And Airbag Warning Lights

Posted on by

Some 2021 Cadillac Escalade and Escalade ESV vehicles may fail to comply to the Federal Motor Vehicle Safety Standards (FMVSS) for controls and displays of the occupant crash protection system.

According to the defect report, the front passenger seat belt and airbag status lights on the overhead console could be unknowingly set to night mode, making them not visible to vehicle occupants.  The body control module (BCM) software in these vehicles may inadvertently set the “night mode” in the daytime when the remote start is used or when the vehicle is turned off and re-started without opening the door for ten minutes.  If night mode is active during the daytime the driver and front passenger may not notice the warning that the seat belt is unbuckled or that the airbag is deactivated.  This problem can increase the risk of injury during a crash.

General Motors will be notifying owners of affected vehicles beginning in February.  Dealers will correct the problem by updating the BCM software.  GM’s number for this recall is N202319980 and the NHTSA campaign number is 20V-790.

GM, Nissan and VW Recalled For Defective Tires

Posted on by

The owners of certain 2020-2021 General Motors, Nissan and Volkswagen vehicles will be contacted by the automobile manufacturer regarding a problem that could exist with their tires. Continental Tires of America (CTA) have initiated a recall for tires that may have been installed as original equipment on some models.

General Motors Vehicles Affected
2020 Buick Enclave
2020 Cadillac XT5
2020-2021 Chevrolet Silverado 1500
2020 Chevrolet Traverse
2020 GMC Acadia
2020-2021 GMC Sierra 1500
Nissan Vehicles Affected
2020 Nissan Altima
Volkswagen Vehicles Affected
2021 Volkswagen Atlas
2020-2021 Volkswagen Atlas Cross Sport

According to CTA, over-cured tires could experience a break in the sidewall with sudden air loss or could develop a belt edge separation that could lead to partial or full tread/belt loss. These conditions could increase the risk of an accident.