Category Archives: Chevrolet

News about Chevrolet automobile manufacturer. News about Chevrolet recalls, technical service bulletins (TSB), and problems regarding Chevrolet vehicles.

GM Software To Prevent EV Battery Fires

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General Motors will be contacting owners of select 2017-2019 model year Chevrolet Bolt EVs previously repaired under National Highway Traffic and Safety Administration (NHTSA) campaign number 20V-701.

The problem began in October 2020 when the NHTSA started an investigation into owner complaints of battery fires while their Bolt EV was charging. To reduce the risk of fires, GM provided a temporary fix in which the the vehicle’s software was updated to limit it’s charge to 90% of the battery’s capacity.

As part of the final repair, dealers will use diagnostic tools to identify potential battery anomalies and replace battery module assemblies as necessary. The fix will also include the installation of advanced onboard diagnostic software that detects potential issues related to changes in battery module performance. Customers will need to visit their Chevrolet EV dealer to have the service procedure performed. Once the remedy procedure is completed, the dealer will remove the 90% state of charge limitation and return the battery to its previous 100% charging capability.

Customers of 2019 model year Chevrolet Bolt EVs will be able to have this fix performed starting on April 29 and customers who own 2017 and 2018 model year Bolt EVs will be eligible to have the remedy performed by the end of May. GM will be making this diagnostic software standard in the 2022 Bolt EV and EUV future electric vehicles. According to GM, if a problem is diagnosed, the software will warn the driver with an illuminated warning lamp on the gauge cluster and drivers would need to have the vehicle towed to a dealer for repairs.

Unsecured Side Curtain Air Bags Found In GM Vehicles

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General Motors has decided that a safety defect affecting airbags exists in certain 2010-2015 and 2017 Buick Enclave, 2010-2019 Chevrolet Traverse and 2011-2016 GMC Acadia vehicles.

According to the defect report, in October 2020, a third-party vehicle repair business contacted GM requesting repair assistance on a 2018 Buick Enclave. After removing the headliner to attempt to repair a sunroof water leak, the repair shop identified two fasteners that were not installed and one missing weld nut attaching the roof-rail airbag (RRAB) to the vehicle. Further investigation found that certain stampings associated with the connection of the roof rail airbag to the vehicles had damaged, out of position or missing weld nuts. Although the problem was identified during vehicle assembly, the repairs may have been missed or preformed incorrectly.

GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts GM’s number for this recall is N202321200 and the NHTSA campaign number is 21V246.

2017 Chevrolet Cruze Lemon Law Buyback For Repeated Repair Attempts

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Our lemon law client was excited about his new 2017 Chevrolet Cruze.

His first visit was at 747 miles on July 6, 2017. He was hearing a squeaky noise while driving his vehicle. The other problem that was presented at that visit was that while moving the driver side seat back it made a very loud noise. The Chevrolet authorized dealership had the vehicle for 20 days.

The next visit was on September 29th. His key FOB and the WiFi were both not working. The left front seat was making a rumbling noise when moving the seat from front or rear. He was also seeing the no key detected message coming on.

The 3rd visit was on May 8, 2018. His complaints at the time were the check engine light was on, the vehicle had a rough idle, he was hearing a metal tapping sound when driving at parking lot speeds and making turns which were coming from the rear of the vehicle. The Driver’s seat was also making a loud noise when moving the seat forwards or backwards.

On April 9, 2019 he brought the vehicle in again to the dealership. He was hearing a metallic rattle noise which appeared to be coming from behind the glove box. There was also a problem with the left front tire losing air and the passenger side rear tire losing air.

He was back at the dealership about 5 weeks later because both passenger side tires were losing air. The radio was also having some problems in that it would suddenly freeze.

July 23rd he brought the vehicle back to the Chevy dealership because it was pulling to the right and the suspension was feeling funny. He was also hearing a grinding noise from the right front wheel while driving. The key not detected message was coming on intermittently. The cabin air filter and air filter element needed to be replaced.

The last visit was about a week later. The driver’s side front seat back rest was falling when reclining and the key not detected message was displaying intermittently when trying to start the vehicle.

At this point our client was frustrated and called our office and spoke with California Lemon Law Attorney, Barry L. Edzant. Barry asked him to email us some documents to review. After signing a retainer agreement, a letter was sent to General Motors Corporation demanding that they buy back the 2017 Chevrolet Cruze under the California Lemon Law. GMC agreed to repurchase the vehicle and reimburse our client for his down payment, all monthly payments made, reimburse for registration and pay off the vehicle less a mileage deduction allowed under the law. They also paid all the attorney fees.

If you are having problems with your vehicle and want to know what your rights are under the lemon law, please call our office at 888-395-3666. We will be happy to answer your questions

GM Airbags Investigated

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The Office of Defects Investigation (ODI) have opened an investigation into certain 2020-2021 Cadillac, Chevrolet, and GMC vehicles because of a problem affecting the airbag system. The ODI have received fifteen complaints from consumers who say that the air bag system in their GM vehicle malfunctioned. Nine complaints allege the illumination of an air bag malfunction indicator (MIL) and six crash incidents had significant frontal collision damage but the driver frontal air bags failed to deploy. All the complaints received involve either GM vehicles covered by GM Technical Service Bulletin (TSB) 21-NA-005 or CT4, CT5 and XT4 vehicles.

The TSB, issued in March 2021, addresses air bag MIL illumination accompanied by diagnostic trouble codes B0001-1B or B0012-0D. It also cites rust particles in the connection terminal interface of the driver air bag inflator as the cause of the air bag MIL illumination. Illumination of the air bag MIL under these circumstances may result in a non-deployment of the driver airbag during a frontal collision and increased risk of injury to the driver.

ODI is opening this preliminary investigation to determine the scope and severity of the potential problem and to fully assess the potential safety-related issues.

Vehicles Affected Include
2020-2021 Cadillac CT4
2020-2021 Cadillac CT5
2020-2021 Cadillac Escalade
2020-2021 Cadillac Escalade ESV
2020-2021 Cadillac XT5
2020-2021 Chevrolet Silverado 1500
2020-2021 Chevrolet Silverado 2500
2020-2021 Chevrolet Silverado 3500
2020 Chevrolet Silverado 4500HD
2020 Chevrolet Silverado 5500HD
2020 Chevrolet Silverado 6500HD
2020-2021 Chevrolet Suburban
2021 Chevrolet Suburban 1500
2020-2021 Chevrolet Tahoe
2020-2021 GMC Sierra 1500
2020-2021 GMC Sierra 2500
2020-2021 GMC Sierra 3500
2020 GMC Sierra Denali
2020-2021 GMC Yukon
2020-2021 GMC Yukon XL

Used 2015 Chevrolet Camaro Lemon Law Buyback

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Our client purchased a used 2015 Chevrolet Camaro.

Her first visit to the Chevrolet dealership was on May 30, 2017. She was having problems with the seat squeaking when she would go over bumps or was hitting the brakes.

The next visit was about 5 weeks later when they serviced the A/C.

On April 25, 2019 she brought the Camaro in due to the fact that the transmission fluid was leaking.

She was in again 2 weeks later because the A/C was not working again and there was a leak coming from underneath the vehicle. They serviced the A/C again.

She was back the next day because their was a leak between the transmission and engine area and the A/C was not working again.

Our client was frustrated with the Chevrolet dealership not being able to fix the problems. It is at this point that she called lemon law attorney, Barry L. Edzant to find our if her vehicle might be a lemon. She sent our office some documents for Barry to review and he felt her vehicle met the criteria of the California Lemon Law. She immediately signed up with our firm.

We successfully won a full repurchase for our client for her defective vehicle. The manufacturer reimbursed our client for her down payment, all payments made so far, her registration, paid off the loan less a mileage deduction allowed under the California Lemon Law. GMC also paid for the attorney fees. The client was very happy with the results.

If you think you may be driving a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666 for a free consultation and review.

2018 Chevrolet Tahoe Repeated Repair Attempts

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Our client purchased a 2018 Chevrolet Tahoe and was very happy.

Her first visit to the Chevrolet dealership was on April 9, 2019 because the heater was blowing out luke warm air when she had the temperature up to 83-85 degrees. It also was having a rough idle in the morning.

The next visit was on August 12 due to the fact that the Tahoe had a knocking engine noise upon start up.

She was back again on October 7th because the cold idle was idling intermittently, and after the vehicle had warmed up, there was a loud knock noise coming from the engine. Also when the HVAC control was set to any temperature above 75 degrees, the air was hot.

She brought the vehicle to the dealership again on November 18th. The check engine light was on, the engine was running rough when at a complete stop and while using the AC and setting it to a low temp, the AC was blowing out cold air and then would become warm air.

The last visit was on January 27, 2020 and the check engine light was on again.

This is when she called to talk to Barry at the Law Office of Barry L. Edzant as she was very frustrated and wanted to know what her rights were under the California Lemon Law. After speaking with him and his reviewing some paperwork, Barry felt that she met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on her behalf to General Motors Corporation.

GMC decided to repurchase the 2018 Chevy Tahoe. The manufacturer reimbursed our client for the down payment, all payments made to date, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. They also paid for all attorney fees. Our client was so excited about the outcome.

If you have having problems with your vehicle and think your vehicle may be a lemon, please contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666. He’ll be happy to answer your questions about the lemon law.

2021 Cadillac, Chevy And GMC SUV Third Row Seat Belt Problem

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A defect affecting occupant safety exist in certain 2021 Cadillac, Chevrolet and GMC SUVs. General Motors will be contacting owners to return to their dealerships for repairs.

According to the defect report, during installation of the third row seating, one or both outboard seat belts may have been inadvertently entrapped in or miss-routed behind the outboard seat folding mechanism. If a seat belt is routed this way itcould become damaged in the folding mechanism and may not protect occupants during an accident.

If the problem exists, vehicle owners may notice damage to the third row seat belt or may have difficulty latching the belt or operating the third row seat.

Vehicles Affected Include
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

GM dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary. GM’s number for this recall is N202313000 and the NHTSA campaign number is 21V-190.

2018 Chevy Traverse CA Lemon Law Buyback

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Our lemon law client was so happy about purchasing his 2018 Chevy Traverse. After a few months he starting taking his vehicle to the authorized Chevrolet dealership to have them make repairs on his vehicle.

The first visit was on May 16, 2018.  His complaint was that the third row middle seat belt would keep getting stuck.

The next visit in November he requested an alignment check which they performed.

Our client’s third visit was because the defrost control was coming apart.

A couple of weeks later he was having problems with both the rear and middle seat belt buckles.

His next visit was to request another alignment which the dealership completed.

He was back in on July 23. 2019 because he was seeing a shift to park message when he was in park and could not turn off the vehicle.

The next visit was to perform a recall on the brake pedal.

His Chevrolet Traverse was back in the shop a month later because the check engine light was on.  While there they also found the code P0018 and fixed it.

The last visit to the Chevrolet dealership was on February 14, 2020.  Our client stated that while driving over 60 mph, the RPM’s were revving high and it felt like it was losing power.  This happened while accelerating.  The check engine light kept going on and off.  He also complained that the shift to park message appeared when in park and he could not turn off the vehicle.  At this point our client was frustrated and felt that he had given General Motors enough chances to fix his vehicle and so he called our law office.  His spoke with attorney Barry L. Edzant and then emailed our office some documents for the attorney to review.

We sent a demand letter to General Motors Corporation demanding that they buy back his defective vehicle under the California Lemon Law.  They agreed to repurchase his vehicle, pay off his loan, reimburse him for any monthly payments made and his down payment less a mileage fee allowed under the California Lemon Law.  They also paid for his registration and paid for his attorney fees.  Our client was thrilled with the results.

If your vehicle is giving you problems and you think you might be driving a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666 to get some answers.