General Motors (GM) has asked dealerships to stop selling approximately sixty thousand 2012 and 2013 vehicles because of a software problem with the OnStar communication system. According to GM spokesman, Alan Adler, the problem was discovered during rear end crash testing where the airbags are not suppose to deploy. The “sensing diagnostic module,” still senses when to inflate airbags, but when the airbags are not suppose to inflate, certain models may not always receive a call from an OnStar operator to check to see if the occupants are injured. The problem does not require a recall and GM has already repaired many vehicles through a remote upgrade. Owners with vehicles that cannot be repaired remotely will be notified through a GM customer service campaign and will be asked to bring their vehicles to the nearest dealership to have the problem fixed. The vehicles involved in the service campaign include:

  • 2013 Buick Verano
  • 2013 Cadillac ATS
  • 2012 Cadillac SRX
  • 2013 Cadillac XTS
  • 2013 Chevrolet Cruze
  • 2013 Chevrolet Equinox
  • 2013 Chevrolet Volt
  • 2013 GMC Terrain

General Motors (GM) is warning drivers of certain 2012 Chevrolet Sonic vehicles manufactured between May 2011- February 2012, that their vehicles may not conform to Federal Motor Vehicle Safety Standard for the windshield wiping and washing systems. According to GM, the washer hose could separate from the washer fluid reservoir making it impossible for the driver to clean the windshield while driving. A buildup of dirt could eventually obstruct the drivers vision increasing the chance of an accident. GM will be sending out notices to Sonic owners asking them to take their vehicles in to their Chevrolet dealership to have the hose secured to prevent separation. Owners wanting more information about the problem can contact the Chevrolet owner center at 1-866-694-6546.

General Motors (GM) and Isuzu will be alerting drivers of certain 2006-2007 sport utility vehicles (SUV) of a problem that could result in a fire starting inside the driver’s side door. The problem is being blamed on contaminants getting into the door and causing corrosion and a short circuit in the power door lock and power window switches. Drivers noticing a burning odor or the power door locks and power windows functioning intermittently or stop working completely, are asked to take their vehicles to the nearest dealership immediately. The problem affects certain GM and Isuzu vehicles originally sold or currently registered in Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin, and the District of Columbia. The vehicles included in the recall are:

For more information about the problem:

  • Buick owners may contact the Buick owner center at 1-800-521-7300
  • Chevrolet owners may contact the Chevrolet owner center at 1-866-694-6546
  • GMC owners may contact the GMC owner center at 1-866-996-9463
  • Isuzu cowners may contact the Isuzu owner center at 1-800-255-6727
  • SAAB owners may contact the SAAB owner center at 1-855-880-0808

One of our clients had recently purchased a 2010 Chevrolet Traverse which developed several issues related to the rack and pinion steering, headlamps, and climate control system. The vehicle also started leaking oil. The dealer tried unsuccessfully to repair these concerns on at least nine (9) separate occasions totaling 56 days out of service. After many weeks of frustration and inconvenience, paying for insurance, and being without his car the client researched the California lemon law on the internet, and contacted us to ask us to help him get rid of the vehicle and have it repurchased by the manufacturer.

We sent a demand to the manufacturer based on the vehicle qualifying as a lemon under the California lemon law statute and within several weeks were able to negotiate a full repurchase of the vehicle. Our client was able to recover his down payment and almost two years of monthly payments, plus get the manufacturer to pay off the balance of his loan.

If you think you’re driving a new or used car which started having substantial problems while still under the manufacturer’s new car warranty, you should contact the Law Offices of Delsack & Assoc., P.C. at 888-395-3666 or go to calemonlaw.com to determine whether we can help you get rid of your car and get your money back.

We recently helped a client in Morro Bay, CA by having the manufacturer repurchase his car. He was driving a 2011 Chevrolet Aveo with about 6,500 miles on it, and was having problems with the air bag light going on. Air bags not working properly are, of course, a safety concern. By the time our client had called us he already had taken the vehicle in three times for repairs. Someone suggested he look into the California lemon law and he then contacted our offices.

Within a few weeks we successfully negotiated with General Motors to have them repurchase his vehicle under the California lemon law statute. The California lemon law protects consumers who have purchased or leased vehicles in California and which show manufacturing defects.

If the vehicle you are driving continues to have problems that started during the manufacturer’s new car warranty, you may be driving a lemon. Please contact the Law Offices of Delsack and Assoc. at 888-Ex-Lemon (888-395-3666) for a free consultation and find out if your vehicle qualifies as a lemon.

Every automobile manufacturer is subject to repeated problems related to the safety, value, or use of their vehicles, and Chevrolet is no exception. There have been over 16,000 complaints on file for Chevy vehicles, with the Impala, Malibu, Silverado, Trailblazer, Cavalier, Equinox and Cobalt topping the list. Some of these problem are as simple as updates to the owners manual, but many of them can seriously affect the safety of the vehicle, putting the vehicle occupants and others on the road in danger.

In order to protect consumers against defective vehicles, the federal government enacted the Magnusson Moss Act. Every state has their own version of the lemon laws, and California is no exception. California’s Lemon Laws were enacted in 1970 and were founded in the Song Beverly Consumer Warranty Act. The law states that if a manufacturer cannot fix a defective car, truck, boat, RV, motor home, or motorcycle after a reasonable number of repair attempts, the vehicle must be replaced or refunded. Generally, the manufacturer is responsible to re-purchase or replace the defective vehicle.

If you live in California and think that your vehicle could be a lemon, contact the Law Offices of Delsack & Associates at 1.888.395.3666 or go to LemonLawSpecialists.com for a free consultation. You have nothing to loose but your lemon.

General Motors (GM) new marketing plan aimed at clearing out remaining inventory of Chevrolet vehicles, will allow customers to return their vehicle for a refund if they are not satisfied with their purchase. Chevrolet’s “Love It or Return It” offer will allow customers of any new 2012 and 2013 model year vehicles, to a full refund as long as there is fewer than 4,000 miles and the customer has driven the vehicle for at least 30 days.

Buyers who choose to return their vehicle will get all their money back, including sales tax. Unfortunately, expenses such as any additional taxes, licensing, registration and extras such as extended warranties will still have to be paid by the customer. GM hopes the plan will encourage customers to give Chevrolet vehicles a try, winning back some of the market share lost to import oriented markets. The promotion will be offered until Sept. 4, 2012.

General Motors (GM) have announced a recall for certain 2012 Chevrolet Captiva sport passenger vehicles because they may fail to conform to the park brake performance requirements of the federal motor vehicle safety standards. According to the recall report, the park brake cable may not be fully seated and could separate from its connector. The park brake could become inoperative and the vehicle could roll away unexpectedly. Dealers will inspect and secured the cable as necessary. Owners wanting more information on the problem can contact the Chevrolet owner center at 1-866-694-6546.