Category Archives: Kia

News about Kia automobile manufacturer. News about Kia recalls, technical service bulletins (TSB), and problems regarding Kia vehicles.

High Voltage Battery Plug Safety Issue in Certain 2022 Kia Niro EV’s

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2022 Kia Niro EV ChargingKia has identified a potential safety issue with certain 2022 Kia Niro Electric Vehicle (EV) models. The problem affects the high-voltage battery safety plug, which may overheat and melt due to electrical resistance.

What Happened?

The issue came to light in July 2023 when a dealer reported a case involving a 2022 Niro EV that shut off while driving without entering “Ready” mode. Further investigation revealed an isolated melted safety plug. Kia’s Safety Office monitored the issue and found no other incidents except for one isolated case.

What Did Kia Find?

Kia’s Safety Office conducted field data analysis and discovered that the melted safety plug was caused by high temperatures, not any issues with the battery cells or temperature sensors. The investigation also revealed a manufacturing process deviation in the supplier’s Female-Female terminal, which affected specific vehicle production lots.

Recall Alert

As a result of the findings, Kia has issued a recall for certain 2022 model year Niro EV vehicles due to the potential safety risk posed by the faulty safety plugs. The recall was announced on May 15, 2024.

Symptoms and Risks

If the electrical resistance in the safety plug occurs while driving or during battery charging, it may melt, increasing the risk of:

  • Loss of motive power
  • Fire

Drivers may notice an illuminated EV Service Warning light and/or a burning smell (melting plastics and smoke).

What to Do?

Owners with affected vehicles are advised not to charge their vehicle in a garage or any other covered structure until the recall repair is completed. Dealers will replace the safety plug, and owner notification letters are expected to be mailed on July 19, 2024.

Kia Recall Information

  • Kia’s number for this recall: SC314
  • NHTSA campaign number: 24V-358

Electric Oil Pump Failure May Cause Fire

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Hyundai Motor America (Hyundai) and Kia America, Inc. (Kia) are contacting owners of certain 2023-2024 vehicles because these vehicles are potentially affected by a critical issue related to the electric oil pump assembly. The problem could lead to a vehicle fire.

According to the defect report, the problem lies in a Multi-Layer Ceramic Capacitor (MLCC) located on the printed circuit board within the Idle Stop & Go (ISG) electric oil pump assembly for the transmission. During the manufacturing process, the MLCC may have incurred damage from the supplier. This damage can have severe consequences on the electrical operation of the pump, leading to heat damage to the electric oil pump circuit board, connector, and wiring harness.

The consequences of this heat damage are twofold. Firstly, it escalates the risk of a vehicle fire, which can pose a significant threat to both the occupants and the vehicle itself. Secondly, there is a potential for a Controller Area Network (CAN) communication disruption for multiple onboard controllers. This disruption could lead to operational issues and compromises in the vehicle’s performance.

A range of 2023-2024 Hyundai and Kia models have been identified as being susceptible to this issue. The affected vehicles include:

The vehicles affected include:

2023 Hyundai Elantra
2023 Hyundai Kona
2023-2024 Hyundai Palisade
2023 Hyundai Sonata
2023 Hyundai Tucson
2023-2024 Kia Seltos
2023 Kia Soul
2023 Kia Sportage

Drivers may notice smoke from the vehicle’s under-body, a burning or melting odor or an illuminated Malfunction Indicator Light and other system dashboard warning lamps.

To address this potential problem, Hyundai and Kia are taking immediate action by issuing a recall. Owners of the affected vehicles will be notified and requested to schedule an appointment with their nearest Hyundai or Kia dealerships. During the inspection process, the electric oil pump controller will be inspected, and if necessary, replaced to ensure optimal performance and safety.

As a precautionary measure until the recall repair is completed, owners are advised to park their vehicles outside and away from structures. This will minimize the potential risk of a vehicle fire and provide added safety for both the vehicle and surrounding property.

For reference, Hyundai has designated the recall with the number 246, and the corresponding NHTSA campaign number is 23V-526. Meanwhile, Kia has assigned the recall with the number SC275, and the associated NHTSA campaign number is 23V-531.

Electrical Short In Battery Of Kia Soul EVs

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Kia will be contacting owners of certain 2015-2019 Kia Soul EVs about a problem that could result in a short circuit in the high voltage battery pack and a potential vehicle fire.

Kia first became aware of the problem in May 2022 when they received reports of smoke from the battery vents located under the passenger seat on a 2017 Kia Soul EV. Kia records showed that the vehicle’s high-voltage battery had been previously replaced under warranty. In October Kia received a second report, involving a 2018 Soul EV. The customer reported the smell of smoke just before the vehicle stalled. Kia performed CT scans and a tear-down analysis for both vehicles but the results were inconclusive due to thermal damage and water intrusion from fire suppression.

As Kia investigated the first two reports they received a third customer complaint of popping noises and smoke coming from the cup holders of a 2018 Soul EV in Hawaii. Kia and the battery supplier inspect vehicle #3 and performed a tear down analysis which found the heat damage was limited to the battery case assembly. The preliminary investigation results were inconclusive and the battery was shipped to the manufacturer for further analysis.

According to the defect report, an electrical short between the anode and cathode of the battery cells can occur with the high-voltage battery pack assembly case. The cause of the electrical short circuit is unknown but believed to be caused by abnormally excessive precipitate within the battery cells.

Although the cause of the electrical short circuit is unknown, Kia has decided to recall all 2018-2019MY Soul EV vehicles equipped with an E400 battery and certain 2015-2017MY Soul EV vehicles that had the high voltage battery replaced under warranty with E400 battery.

Dealers will update the battery management system software with new software that will illuminate the EV warning light, limit charging capacity, and reduce vehicle power if an abnormal voltage is detected. If this occurs, the battery will be replaced. Owner notification letters are expected to be mailed on May 26, 2023. Kia’s number for this recall is SC267 and the NHTSA campaign number is 23V-218.

There have been three (3) thermal incidents limited to the battery case assembly with no injuries, no crashes, and no fatalities.

2023 Kia Telluride Illuminated Air Bag Warning Light

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Certain 2023 Kia Telluride automobiles could experience an illuminated air bag warning light due to a manufacturing error affecting the second row seat side air bags. Owner notifications are expected to be sent out at the end of February.

Kia became aware of the problem late December 2022 when the Kia Technical Assistance Center received a report from a dealer about a damaged second row seat side airbag wire harness in a 2023 Telluride. Kia stopped shipping the 2023 Telluride vehicles and conducted an inspection of 2,219 vehicles at the plant. Twenty out of 2,219 vehicles had a wire harness that contacted the seat frame, though no damage to the harness was identified, there was no airbag warning light illuminations, and no wire harness contact with the seat frame was found in the remaining inspected vehicles. Kia Georgia informed Kia Safety Office of Inspection about the results of the investigation and a recall was initiated.

According to the defect report, the side airbag wire harness in the second row seat cushion assembly was manufactured with the incorrect length. The wire harness could become damaged if it contacts the seat frame when the seat is folded or adjusted. If the wire harness is damaged, the second row seat side airbag(s) may not deploy in a crash, increasing the risk of injury.

Owners receiving notices will be asked to return to their dealerships to have the wire harness inspected and replace, or secure the air bag wire harnesses, as necessary. Kia’s number for this recall is SC262 and the NHTSA campaign number is 23V-035.

The potential number of 2023 Kia Telluride vehicles affected by this recall is 1,943.

If you are having repeated problems with your 2023 Kia Telluride and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Kia Forte Loss Of Steering Control & Kia Niro EV Loss Of Drive Power

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A small number of 2023 Kia Forte vehicles could experience a loss of steering control due to a manufacturing problem at the supplier.

The problem was first discovered in late October 2022 when a front left steering knuckle was found broken in a 2023 Kia Forte at one of their manufacturing plants. Kia worked with the supplier to investigate the cause of the knuckle crack and revealed a manufacturing procedure that was not followed by a worker at the knuckle supplier. Although a field analysis of data finds no customer complaints or warranty claims for loss of steering due to knuckle crack or fracture, Kia decided to recall certain 2023 Kia Forte vehicles.

According to the defect report, a manufacturing issue at the supplier of the front left steering knuckle installed in the subject vehicles may have been cast improperly. An improperly cast knuckle can fracture and may result in the loss of steering control.

All owners of the affected vehicles will be notified by first-class mail with instructions to bring their vehicles to a Kia dealer to have the left front steering knuckle inspected. If the knuckle is identified as being part of the affected production lot, the knuckle will be replaced with a new one. Kia’s number for this recall is SC259 and the NHTSA campaign number is 22V-907.

Kia will also be contacting the owners of certain 2020 Niro EVs because of a problem with the Electric Power Control Unit (EPCU). In November 2022 Kia became aware of Niro EVs in the European market involving complaints loss of motive power. An investigation identified seven warranty claims in the US, involving loss of motive power for the same reasons.

According to the defect report, the Electric Power Control Unit (EPCU) assembly in the affected vehicles may have been produced by the supplier with improper sealing. The EPCU could leak coolant internally and contact the EPCU circuit board. If coolant contacts the EPCU circuit board, the vehicle could unexpectedly stall. Drivers may notice a “Check Electric Vehicle System” warning light.

Dealers will inspect and replace the EPCU as necessary. Kia’s number for this recall is SC258 and the NHTSA campaign number is 22V-897.

Hyundai And Kia Loss Of Drive Power – Transmission Oil Pump Malfunction

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Hyundai and Kia will be contacting the owners of certain 2021-2023 vehicles because of an internal fault affecting the electric oil pump in their transmissions. These automobiles are equipped with 2.5L turbocharged gasoline direct injection (T-GDI) engines and 8-speed dual-clutch transmissions (DCT)

Hyundai first became aware of the problem in September 2022 when the NHTSA’s ODI contacted them about a 2022 Hyundai Santa Cruz allegedly experiencing a loss of motive power while driving at various speeds. An investigation into the problem identified an internal fault with the DCT’s high-pressure electric oil pump as the likely cause of the vehicle entering “fail-safe” driving. Based on the information received, Hyundai decided to conduct a recall for affected vehicles. Because the same components are used on certain Kia vehicles, Kia also decided to conduct a recall.

The vehicles affected include:

2022 Hyundai Elantra N
2022 Hyundai Kona N
2022 Hyundai Santa Cruz
2021-2022 Hyundai Santa Fe
2021-2022 Hyundai Sonata
2021-2022 Hyundai Veloster N
2021-2023 Kia K5
2021-2022 Kia Sorento

According to the defect report, “The electric oil pump within the 8-speed dual-clutch transmission (DCT) may experience an internal fault due to insufficient soldering of a component of the electric oil pump circuit board. As a result, the subject vehicles may set a diagnostic trouble code with warnings and allow the vehicle to be driven normally for 20-30 seconds, followed by complete loss of motive power due to disengagement of the transmission drive gears.” If this happens, drivers will hear an audible warning chime, the message “stop safely immediately” on the instrument cluster and an illuminated malfunction indicator light (MIL).

Hyundai has received 229 unique incidents in the US related to this problem. Kia has identified 36 alleged incidents of loss of motive power due to an internal fault with the electric oil pump. Hyundai’s number for this recall is 236 and the NHTSA campaign number is 22V-746. Kia’s number for this recall is SC250 and the NHTSA campaign number is 22V-760.

2023 Kia Sportage Risk Of Electrical Fire

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Certain Kia Sportage SUVs manufactured between January 12, 2022, through August 8, 2022, may experience an electrical surge that could stall the engine and result in a vehicle fire.

Kia became aware of the problem in May 2022 when they received their first customer complaint of a no-start condition in a 2023 Sportage. An inspection of the vehicle found a loose alternator cable with thermal damage to the alternator, the wire harness, and the intake manifold. The affected parts were collected and sent for further inspection. In August, Kia received a second alternator collected from another incident that had localized melting around a broken alternator battery positive (B+) terminal due to electrical arcing. After inspection of the collected parts and a review of vehicle production records, Kia decided to initiate a recall.

According to the defect report, the alternator battery positive (B+) terminal nut may not have been properly torqued by the supplier during assembly. If the terminal nut is not properly torqued, it can loosen over time and may result in an engine stall. In the worst case, arching at the positive terminal could result in a vehicle fire. Drivers may be alerted of a problem through an illuminated Charging System Warning Light.

Owners receiving notices will be asked to return to their dealers to have the alternator battery positive terminal nut inspected and tightened as necessary. Kia’s number for this recall is SC248 and the NHTSA campaign number is 22V-651.

Earlier this month Kia issued a recall that included certain Kia Sportage vehicles that could catch fire. In this recall (22V-703) the car tow hitch harness could catch fire even when the car is parked. As part of the vehicle recall owners are asked not to park indoors or near structures.

Are you experiencing problems with your Kia vehicle? It could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Software Error Could Result In An Unexpected Vehicle Roll-Away

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Automobile manufacturers Hyundai and Kia will be asking owners of certain 2022 Hyundai Ioniq 5 and 2022 Kia EV6 vehicles, to return to their dealerships for a problem affecting the parking brake mechanism. A software error in the Shifter Control Unit (SCU) may disengage the parking mechanism and allow the vehicle to roll away.

Hyundai and Kia first became aware of the problem in April/May 2022 after reports about warranty claims involving some Ioniq 5 and EV6 vehicles in Korea. The vehicles allegedly unexpectedly rolled away after being parked on an incline with the ignition off. Further investigation into the incidents found voltage fluctuations in the electrical system that could affect the command signal from the Shifter Control Unit (SCU) to the parking actuator. The result would be a momentary disengagement of the parking pawl.

According to the safety report, the subject vehicles are equipped with a shift-by-wire system with a shifter control unit and parking pawl actuator motor. If a voltage fluctuation occurs when the vehicle is off and in Park, the signal from the SCU to the actuator may be affected. The problem could result in the temporary disengagement of the parking mechanism and a potential vehicle roll away.

Owners will be asked to return to the dealerships to have the Shifter Control Unit software updated. Drivers are recommended to use the Electronic Parking Brake (EPB) when parking their vehicles until the software update has been performed. Hyundai’s number for this recall is 228 and the NHTSA campaign number is 22V-324. Kia’s number for this recall is SC236 and the NHTSA campaign number is 22V-332.

If you are experiencing repeated problems with your vehicle, it could be a lemon. If you have any questions about your rights and the California Lemon Law, please call our office at 888-395-3666 and get some great Lemon Law advice!