Category Archives: Jeep

News about Jeep automobile manufacturer. News about Jeep recalls, technical service bulletins (TSB), and problems regarding Jeep vehicles.

Battery Problem – Jeep Wrangler PHEV

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In recent years, the automotive industry has witnessed a significant shift towards electric vehicles (EVs), with hybrid models like the Plug-In Hybrid Electric Vehicles (PHEVs) gaining popularity. However, this transition has not been without challenges, particularly concerning battery reliability and safety. A case in point is the recent issue with certain 2021-2023 model year Jeep Wrangler PHEVs.

The Core Issue

The heart of the problem lies in the high voltage (HV) battery of some Jeep Wrangler PHEVs, which have been reported to fail internally. This issue first came to light in May 2023 when the FCA Technical Safety and Regulatory Compliance (TSRC) organization received two field reports of 2021 Jeep Wrangler PHEVs catching fire due to the HV battery. Following these alarming reports, FCA bought back the vehicles for in-depth analysis. By November 2023, seven such incidents had been reported, prompting FCA US to initiate a voluntary safety recall of the affected vehicles.

Investigating the Cause

The root cause of these battery failures remains unidentified and under investigation. The suspect period for these faults began on September 18, 2020, with the issue being potentially linked to battery cells manufactured between January 21, 2021, and October 2, 2021. These dates were determined using supplier manufacturing records, indicating a specific window during which the faulty cells were produced.

Broader Challenges with EV Batteries

This situation with Jeep Wrangler PHEVs brings to light broader concerns in the EV industry regarding battery safety and reliability. Battery issues in electric vehicles can stem from various factors, including manufacturing defects, improper management of battery temperature, overcharging, or physical damage to the battery. Such problems can lead to reduced battery life, decreased performance, and in extreme cases, safety hazards like fires.

The recall of the Jeep Wrangler PHEVs underscores the importance of ongoing monitoring and quality control in the production of EV batteries. Manufacturers must implement stringent quality checks and improve battery technology to prevent such incidents. Furthermore, understanding and rectifying the root cause of these failures is crucial for the advancement and consumer confidence in EV technology.

Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly if necessary. FCA US, LLC’s number for this recall is 89A and the NHTSA campaign number is 23V-787.

The case of the Jeep Wrangler PHEV batteries serves as a reminder of the complexities and challenges associated with the EV revolution. While the shift to electric mobility is imperative for sustainable transportation, it also demands heightened attention to the safety and reliability of EV components, especially batteries. As the industry evolves, continuous improvements and vigilance in battery technology and manufacturing processes will be key to ensuring the safety and satisfaction of EV users worldwide.

2022-2023 Jeep Wagoneer and Grand Wagoneer Airbag Safety

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airbagCertain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles could experience a compromised side curtain air bag (SABIC) deployment due to an improperly seated upper B-pillar. These vehicles fail to comply with the requirement of the Federal Motor Vehicle Safety Standard for ejection mitigation.

Fiat Chrysler Automobiles (FCA) became aware of the problem in June 2022 when the FCA technical Safety and Regulatory Compliance (TSRC) organization was informed of a potential issue related to the upper B-pillar trim that could result in a compromised SABIC deployment in some 2022-2023 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. FCA analyzed warranty claims, customer records and vehicle history to identify reports of improperly seated upper B-pillar trim. They held meetings with FCA Interior Engineering and Manufacturing to review the issue and understand the part design failure mode.

According to the defect report, when the ejection propulsion mechanism propels the ejection impactor into the impact target locations of each side daylight opening of a vehicle according to the test procedures specified in S5 of this standard, the most outboard surface of the ejection head form must not displace more than 100 millimeters beyond the zero displacement plane. Vehicles with the upper B-pillar trim not fully seated may have a compromised side airbag inflatable curtain deployment that may not meet this requirement. A compromised deployment of the SABIC can reduce occupant protection in the event of a crash, resulting in an increased risk of injury to vehicle occupants. If a vehicle has this problem, the driver may notice a loose fit and/or rattle in the B-pillar.

This recall is not related to a part defect but rather an assembly issue where the vehicle may have been built with an improperly seated upper B-pillar trim. The remedy will be to inspect and, if necessary, reseat or replace all loose or broken upper B-pillar interior trim pieces. FCA US, LLC’s number for this recall is 76A and the NHTSA campaign number is 23V-545.

Jeep Grand Cherokee Incorrectly Installed Rear Coil Springs

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Chrysler (FCA) has recently taken steps to address a potential safety issue that could pose a risk to owners of certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The concern revolves around the rear coil springs, which may have been incorrectly installed during the manufacturing process. This misalignment could lead to the complete detachment of the coil spring while the vehicle is in motion, potentially increasing the likelihood of accidents.

In response to reports received in March 2023 about a 2023 Jeep Grand Cherokee experiencing a rear coil spring detachment while driving, FCA US Technical Safety and Regulatory Compliance (TSRC) launched an investigation. The aim was to thoroughly examine the situation, including the design and assembly process of the coil spring, as well as reviewing measurement data for both the part and the affected vehicles. Although no accidents or injuries have been reported thus far, FCA US has decided to initiate a safety recall for the impacted models as a proactive measure.

The defect report indicates that certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles were built with rear coil springs that may not have been properly installed. This installation error could result in the coil spring shifting out of its intended position. If the rear coil spring becomes detached while the vehicle is in motion, it can pose a hazard not only to the occupants of the affected Jeep but also to operators and passengers of other vehicles sharing the road. The sudden detachment of the coil spring without any warning can potentially lead to accidents and cause injuries.

To address this issue, Chrysler authorized dealerships will conduct thorough inspections of the rear coil spring assemblies in the affected vehicles. If any problems are identified, the necessary repairs will be carried out promptly. It is crucial for owners of the impacted Jeep models to have their vehicles inspected to ensure that the rear coil springs are correctly installed, thereby mitigating the risk associated with this issue.

For reference, the safety recall associated with this concern has been assigned the identification number 64A by FCA. Additionally, the National Highway Traffic Safety Administration (NHTSA) has designated the corresponding campaign as number 23V-413.

Crankshaft Position Sensor Failure

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Fiat Chrysler Automobiles (FCA) has recently taken action to address a potential problem that may affect certain 2014-2019 Ram 1500 trucks and 2014-2020 Jeep Grand Cherokee SUVs. The issue involves an unexpected engine stall, which could pose a safety risks to vehicle owners.

In May 2023, the FCA Technical Safety and Regulatory Compliance (TSRC) organization initiated an investigation into certain models manufactured between 2014 and 2019 for Ram 1500 trucks and between 2014 and 2020 for Jeep Grand Cherokee SUVs. The focus of the investigation was on vehicles equipped with 3.0L Diesel engines. It was discovered that these particular vehicles had a tone reluctor wheel with an insufficient bond between the magnetic coating and the tone wheel body. Upon analyzing the stall patterns and reviewing vehicle history, it was determined that the affected vehicles were those manufactured with Gen II 3.0L diesel engines, and the crankshaft tone wheel was identified as the source of the stalls.

According to the defect report, the magnetic material attached to the reluctor wheel provides a crucial signal to the crankshaft position sensor. When this signal is lost, the engine’s ability to synchronize injector pulses and cam timing is compromised. Consequently, the loss of the crankshaft position can lead to an engine stall, leaving the vehicle unable to restart.

To address this issue, FCA will be updating the powertrain control module software to ensure that vehicle propulsion is maintained even in the event of a lost crankshaft position signal. By reading the camshaft position signal, the updated software will mitigate the risk of engine stalls.

As part of the recall process, FCA has assigned the number 66A to this specific recall, while the NHTSA campaign number is 23V-411. It is important to note that this recall represents an expansion of a previous recall, namely recall 20V-475.

FCA US will be contacting vehicle owners to ensure that they are informed about the issue and the necessary steps to resolve it. The company is aware of 10 customer assistance records, 611 warranty claims, and three field reports that may be associated with this particular issue.

Stall From Unsecured Fuse Inside High Voltage Battery

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Addressing the Issue of Unsecured Fuses and Steps to Take if Your Vehicle is Affected

Jeep Wrangler Plug-In Hybrid Electric vehicles (PHEV) have gained popularity for their eco-friendly features and impressive performance. However, recent reports have surfaced regarding a potential safety concern that could affect certain 2022-2023 models. The FCA Technical Safety and Regulatory Compliance (TSRC) organization has identified an issue with an unsecured fuse inside the high voltage battery, which may result in an unexpected loss of drive power.

Discovery of the Issue:
In February 2023, the FCA TSRC organization received its first report of a fuse melting in the HV battery of a 2022 Jeep Wrangler PHEV, drawing immediate attention to the matter. A subsequent incident involving another 2022 Jeep Wrangler PHEV with the same problem prompted the initiation of a comprehensive investigation.

Root Cause and Potential Impact:
The investigation revealed that an incorrect fastener used during vehicle production could increase resistance and generate excess heat at the 200 amp fuse interface. The prolonged exposure to high temperatures could cause the fuse to fail, leading to a loss of motive power. Drivers experiencing this issue might notice a Malfunction Indicator Lamp (MIL) illuminated, changes in drivability, and/or noise originating from the HV battery pack assembly.

Suspect Period and Population:
The suspect period for this issue spans from January 10, 2022, when the incorrect fasteners were introduced, to September 20, 2022, when the use of incorrect fasteners ceased. The identification of the suspect population was determined through careful examination of vehicle and supplier manufacturing records.

Recall and Resolution:
To address this safety concern, Jeep has issued a recall, known as recall number 53A by Chrysler and NHTSA campaign number 23V-303. Owners of affected vehicles will receive notifications instructing them to visit their authorized dealerships. At the dealership, the battery fuse will be inspected, and if necessary, replaced to ensure proper functionality. Additionally, the battery assembly will undergo inspection for signs of charring or discoloration on the bus bars, and if required, will be replaced as part of the resolution process. It is crucial to respond promptly to recall notifications and schedule an appointment with your dealership.

Taking Action if You Suspect Your Vehicle is Affected:
If you believe your Jeep Wrangler PHEV falls within the suspect population or are experiencing any symptoms associated with this issue, it is essential to take the appropriate steps. Firstly, check if you have received a recall notification from Jeep. The notice will provide instructions on how to proceed and schedule an appointment with an authorized dealership. If you have not received a notification but suspect your vehicle may be affected, you can directly contact your local dealership to inquire about the recall and share your concerns.

Conclusion:
The discovery of an unsecured fuse issue affecting certain 2022-2023 Jeep Wrangler Plug-In Hybrid Electric vehicles is a matter of utmost importance. If you suspect that your vehicle is part of the affected population or are experiencing any relevant symptoms, it is crucial to act swiftly by following the instructions provided in the recall notification or reaching out to your local dealership.

2020-2023 Jeep Wrangler Fuel Leak

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Some 2020-2023 model-year Jeep Wrangler vehicles may have been built with an unnecessary and unused frame stud that could puncture the fuel tank, potentially starting a fire. The suspect period began in October 2019, when frames with the extra frame stud were introduced into vehicle production, and ended on May 14, 2022, when frames with the frame stud were no longer used. The frames involved are Mopar Frame Assembly’s and the NHTSA Campaign Number is 23E-023.

The FCA Technical Safety and Regulatory Compliance (TSRC) opened an investigation into the problem as a result of an assembly plant report of some frames containing an extra frame stud. FCA reviewed supplier data, met with engineering to understand the frame design and change history, and review frame and vehicle measurement data. Although there have been no warranty claims or field reports related to the problem, the FCA TSRC have decided to conduct a recall on all affected vehicles.

According to the defect report, some Mopar frame assemblies may have been manufactured with an extra frame stud that, when installed in a vehicle, could contact the fuel tank. Over time, the problem could result in a fuel leak and an increased chance of a fire.

Owners receiving notices will be asked to return to their Chrysler dealer to have their vehicle inspected. If there is a potential problem, the frame stud will be removed and the area will be painted. FCA US, LLC’s number for this recall is 28A and the NHTSA campaign number is 23V-191.

If you are having repeated problems with your Jeep Wrangler and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 or fill in the “Case Review” form at the top of this page, and get some great Lemon Law advice!

Jeep Safety Alert: Clutch Failures Could Result In A Vehicle Fire

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Jeep is a well-known brand in the automotive industry for producing powerful off-road vehicles. However, in December 2022, Jeep’s Technical Safety and Regulatory Compliance (TSRC) investigators began to receive reports of vehicle fires in certain Jeep Gladiator and Wrangler vehicles. It was found that the fires were related to pressure plate failures, which led to overheating and eventual fires.

An investigation was opened, and it was discovered that the trend of vehicle fires related to failed clutch assemblies was found in vehicles built after Recall 21V-028. In this recall, Chrysler repaired certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions because the clutch pressure plate could overheat and fracture.

In January, FCA received inspection details of a 2023 MY Jeep Wrangler vehicle built after the Recall 21V-028, which experienced a complete clutch failure. FCA US identified 26 customer assistance records, 36 warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 5, 2021 to January 12, 2023.

In February 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a safety recall of the affected vehicles. The recall expands and replaces the previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

The remedy is currently under development, and owner notification letters are expected to be mailed in April. In some circumstances, the operator may smell a clutch burning odor and/or clutch slippage before the failure, and may receive cluster warning message. It is important for owners to pay attention to any warning signs and immediately bring their vehicles in for repair.

This is not the first time Jeep has had to issue a recall. In recent years, Jeep has had to recall various models due to issues such as faulty airbags, faulty brake systems, and faulty fuel pumps. While recalls can be inconvenient for owners, they are necessary to ensure the safety of drivers and passengers on the road.

Jeep has always prided itself on producing high-quality, durable vehicles that are built to withstand rugged terrain. However, as with any machine, there is always the potential for failure. It is important for Jeep owners to stay informed about any recalls or issues with their vehicles and to promptly bring them in for repair.

In conclusion, Jeep’s recent recall of certain Gladiator and Wrangler vehicles is a reminder of the importance of vehicle safety and the need for regular maintenance and inspection. The remedy for this recall is currently under development, and owners should pay attention to any warning signs and bring their vehicles in for repair as soon as possible.

Lemon Alert – 2018 Jeep Wrangler SUV Later Release

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The 2018 Jeep Wrangler SUV Later Release, a popular off-road vehicle, has been the subject of numerous recalls and investigations. Many of these problems substantially impair the use, value, or safety of the vehicle. There have been a total of 11 recalls issued for the 2018 model year Jeep Wrangler Later Release. Some of the major issues include problems such as corrosion of the left rear frame section, incorrect transmission park rods, a cruise control system that cannot be canceled, and a voltage regulator that may fail and cause the vehicle to stall.

Although a recall hasn’t been issued since 2021, there are 5 ongoing investigations affecting the 2018 Jeep Wrangler SUV Later Release. These investigations include an examination of frame weld deficiencies, electrical over stress in the air bag ACU, seat belt buckle bracket failures, weld quality deficiencies, and the risk of desiccated air bag inflator ruptures.

The 2018 2018 Jeep Wrangler SUV Later Release has received the highest number of complaints for Jeep Wrangler built in the last fifteen years. Some of the major complaints include:

  • Service Brakes (21)
  • Vehicle Speed Control (15)
  • Fuel/Propulsion System (10)
  • Seats (10)
  • Exterior Lighting (8)
  • SEAT Belts (7)
  • Air Bags (7)
  • Lane Departure (5)
  • Steering (995)
  • Suspension (303)
  • Electrical System (120)
  • Power Train (91)
  • Structure (78)
  • Wheels (54)
  • Electronic Stability Control (46)
  • Engine (42)
  • Visibility/Wiper (33)

These recalls, investigations and complaints are a cause for concern. It is important to note that safety issues and repeated problems could mean your Jeep Wrangler is a Lemon. The California lemon law provides a solution for California consumers who have repeated problems with their vehicles. It applies to all new and many used vehicles, whether purchased or leased, for personal and most small business use.

Call us today at 888-EX-LEMON or 888-395-3666 for a free consultation, or complete the short form at the top of this page.