Category Archives: General Motors

News about General Motors automobile manufacturer. News about General Motors recalls, technical service bulletins (TSB), and problems regarding General Motors vehicles.

Automobile Recalls For March 2010

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Below are some of the automobile recalls for March 2010:

  • Chrysler is recalling model year 2010 Jeep Commander and Grand Cherokee vehicles. They may have been built with an improperly manufactured rear track bar reducing the vehicles stability. Dealers will inspect the rear track bar bushing retaining hoop and replace the rear track bar if any are found to be mis-positioned. The safety recall is expected to begin during April 2010. Owners may contact Chrysler at 1-800-853-1403.
  • General Motors is recalling certain model year 2005-2010 Chevrolet Cobalt and model year 2007-2010 Pontiac G5 vehicles equipped with electric power steering. The driver may experience a sudden loss of power steering assist. The safety recall began on March 29, 2010. Owners may contact Chevrolet at 1-800-630-2438 and Pontiac at 1-800-620-7668 or at the owner center at www.gmownercenter.com.
  • General Motors is recalling certain model year 2009-2010 Chevrolet Express and GMC Savana vehicles for failing to comply with Federal Motor Vehicle Safety Standard No. 103, “Windshield Wiping and Washing Systems.” These vehicles were built with heating, ventilation, and air conditioning (HVAC) control knobs that may fracture and spin on the control shaft. The driver may no longer be able to control the heating, cooling, and ventilation for the vehicle. If this condition affects the defrost system when it is required, it may decrease the driver’s visibility. Dealers will replace all HVAC control knobs free of charge. The safety recall began on March 11, 2010. Owners may contact Chevrolet at 1-800-630-2438 and GMC at 1-866-996-9463 or at the owner center at www.gmownercenter.com.
  • Hyundai-Kia will recall certain model year 2011 Sonata vehicles manufactured from December 11, 2009 through February 15, 2010. The front inside door lock switch can remain in the unlatched position, and may open while the vehicle is in motion. Hyundai-Kia will notify owners and dealers will replace latches affected by this recall. The safety recall began on March 12, 2010. Owners may contact Hyundai Customer Assistance Center at 1-800-633-5151.
  • Nissan is recalling certain model year 2008-2010 Titan, armada, and Infiniti QX56, and model year 2008-2009 Nissan Quest vehicles. The brake pedal pivot pin end was not spin-formed to specification which could cause the pinto slide and cause the brake pedal to partially disengage from the brake pedal bracket. The driver will experience looseness in the pedal and a reduction in braking force. Dealers will inspect to see if the pivot pin had been formed properly and will replace the brake pedal assembly if necessary. The safety recall began on March 22, 2010. Owners may contact Nissan at 1-800-647-7261.
  • Nissan is recalling certain model year 2005-2009 Titan, Armada, and Infiniti QX56 vehicles. The instrument panel fuel gauge may inaccurately display that the vehicle still has some fuel. Dealers will replace the fuel sender unit inside the fuel tank with a new improved sender card. The safety recall began on March 22, 2010. Owners may contact Nissan at 1-800-647-7261.
  • Nissan is recalling certain model year 2006 and model year 2008 Frontier, Xterra and Pathfinder vehicles. The molded fuel tank shells can deform, causing the fuel sender float arm to contact the tank shell causing the instrument panel fuel gauge to show that the vehicle has approximately one quarter tank when the fuel tank is empty. Dealers will replace the fuel level sending unit inside the fuel tank with a new one that has a modified float arm. The safety recall began on March 22, 2010. Owners may contact Nissan at 1-800-647-7261.
  • Porsche will recall certain model year 2011 Boxster Spyder 2 door convertible passenger vehicles. It is possible that the locking hook on the soft top may not engage correctly into the lock catch. If the soft top is not fully locked, it can open when traveling at higher speeds. Dealers will replace both the locking hook and lock catch with redesigned components. The safety recall is expected to begin during April 2010.
  • Toyota is recalling certain model year 2010 Tundra vehicles with four wheel drive. There is a possibility that an improper weld exists at the union of the propeller shaft and yoke. This joint may separate and the shaft may come into contact with the road surface. The safety recall is expected to begin during April 2010. Owners may contact Toyota at 1-800-331-4331.

GM Invests In Michigan Plants

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GM hopes to capitalize on consumers growing trust in American fuel efficient cars by investing $257 million in Kansas and Michigan plants. GM CEO Ed Whitacre announced that $136 million would go to the Fairfax plant as the Malibu’s main production facility, and another $100 million would expand production at the Detroit facility.

The factory investments in Kansas and Michigan won’t create new jobs, but will preserve jobs at both plants. The Kansas plant, which employs 3,869 workers, builds the midsize Buick LaCrosse luxury sedan. The Detroit-Hamtramck plant, which has 1,048 employees, now builds the Cadillac DTS and Buick Lucerne and is gearing up to make the Chevrolet Volt rechargeable electric car.

Ed Whitacre appearance at the company’s Fairfax Assembly Plant was filled with even more good news as he formally announced the automaker’s early payback of $8.1 billion in government loans to the U.S. and Canada. The government payments came five years ahead of schedule, a sign that the automaker is on its way toward reducing government ownership of the company.

NHTSA Investigate GM Brake Failure

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The National Highway Traffic Safety Administration (NHTSA) is opening up an investigation into corroded brake lines in Chevrolet and GMC pickup trucks and SUVs after receiving over 100 complaints from consumers. The problem could affect 6 million vehicles from 1999 through 2003 and has been blamed for three crashes, none of which injuries were sustained. The NHTSA suspects that the problem comes from vehicles driving in snowy northern states where salt is used for icy conditions.

GM spokesman Alan Adler said the company is aware of the issue and is working with NHTSA to look at possible causes and consequences of the alleged defect.

GM On Facebook And Twitter

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If you have been complaining about your GM vehicle on Twitter or Facebook, don’t be surprised if you actually get a response form GM offering to help you with your problems. In order to be more proactive in dealing with customers, GM is hiring customer service agents to monitor social networking websites looking for people who are not satisfied with their GM vehicles.

Because social networks connect people at low cost, businesses can use it to expand their contacts, act as a customer relationship management tool and advertise products and services around the world. Companies no longer need to spend countless hours developing new methods of customer service. Instead, customers can post messages, complaints, stories, and other sources of information about companies. With this data, companies can act quickly to trace, correct, and learn from mistakes.

Auto Industry Seeing Imprpovements?

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General Motors Co. said Tuesday that they plan to pay off their government loans this year, five years ahead of schedule. They say that production and sales have increased in the beginning of 2010 and repaying government loans has been a top priority. The government’s autos task force set a repayment deadline of 2015, but GM has already paid back $2.4 billion and plans to pay the rest by June. The money is expected to come from public stocks which will be offered when the markets and the company are ready.

But GM may have some competition. Ford Motor Co., which didn’t take government aid, reported a $2.7 billion profit for 2009, outselling GM in February for the first time in over a century. Toyota Motor Corp. came close to outselling GM last month when it used heavy incentives to lure buyers after a series of safety recalls.

Things are also on the mend at Chrysler Group LLC, which also went into bankruptcy protection last year and is now managed by Fiat SpA. Chrysler CEO Sergio Marchionne said last week that the automaker has $5 billion in cash on hand and expects to break even this year.

But the improvements in the auto industry has come with sacrifices. Auto manufactures were forced to downsize by stopping production or selling off some brands, closing down dealerships and laying off thousands of employees.

GM Installs Brake Override System

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As federal regulators consider making brake override systems mandatory on all vehicles, General Motors is taking the initiative to install the system in all its new vehicles world wide by 2012.

GM has not had major problems with unintended acceleration, but the company said it was taking the step as a means of reassuring customers about the safety of its vehicles. GM plans to install the software for the system in the electronic throttle control systems of newly manufactured vehicles. The automaker already used it in several models in the United States, mostly high horsepower vehicles like the Chevy Corvette.

GM Dealership Closures Sketchy

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It was good news for General Motors dealerships when earlier this month GM announced it would keep over 600 dealerships open. Despite a congressional deadline of July 15, many dealerships targeted for closure are still not sure which dealerships will be closed and which will be saved. According to attorneys and auto industry executives, some dealerships are in negotiations while others have heard no news at all.

Details are limited due to a confidentiality agreement between GM and the dealers. Dealers don’t want customers to know they might close chasing away potential buyers of vehicles still on the lot. GM has also declined to identify dealers, saying it is up to the dealers to disclose whether they were being reinstated or not.

GM Developing Heads Up Display For Autos

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General Motors R&D, Carnegie Mellon University and The University of Southern California are working together to develop a heads up display for automobiles. Working similar to the heads up displays for aircraft, the technology will make driving at night and in bad weather safer.

The vehicle will be armed with infrared cameras that identify where the edge of the road is and lasers will be used to paint the edge of the road onto the windshield so the driver can see it. When driving in weather with reduced visibility the enhanced vision system combines night vision with the head-up system to identify and highlight the precise location of people, animals, and even road signs along the side of the road that they may not be seen by the driver

Enhanced vision systems are a 21st Century take on Head up display technology that GM was the first to market in 1988. They were designed to help keep driver attention on the road by displaying important information such as vehicle speed, lane change indicator status and vehicle warning messages directly into the driver’s field of vision. Heads up display systems are currently available on the GMC Acadia, Chevrolet Corvette, Buick LaCrosse and Cadillac STS.