Category Archives: General Motors

News about General Motors automobile manufacturer. News about General Motors recalls, technical service bulletins (TSB), and problems regarding General Motors vehicles.

Defective Window Switch Investigation Expands

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The National Highway Traffic Safety Administration (NHTSA) is expanding an investigation into defective power window switches in some Toyota and GM vehicles. Both investigation began in February after vehicle owners reported intermittent power windows, the smell of smoke, and in rare occasions fires. If the investigation leads to a recall, approximately 1.4 million Toyota and 342,000 GM vehicles could be involved. The vehicles under investigation includes:

  • 2007-2009 Toyota Camry
  • 2007-2009 Toyota Yaris
  • 2008 Toyota Highlander Hybrid SUVs
  • 2006-2007 Chevrolet TrailBlazer SUVs

The NHTSA said that it also will evaluate other GM vehicles with the same underpinnings. They include:

  • Buick Rainier
  • GMC Envoy
  • Isuzu Ascender
  • Saab 9-7X SUVs

GM Cuts Its Advertising Spending

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Last week GM announced that they will no longer be paying to advertise on Facebook, except for the pages that cost nothing to create. GM said that with the continuing rise of advertising costs, they question the effectiveness of certain media and are restructuring where the money is spent in order be more effective. Price concerns are not only confined to GM, with many large companies saying it is hard to know where is the best place to put their advertising money. The announcement came days before the highly anticipated Facebook stocks were to be publicly offered. The uncertainty in Facebook advertising has dampened enthusiasm for the stock as the shares for the social networking company tumble.

This week GM continues to cut its spending as they announce that they will not advertise in the next Super Bowl. According to GM’s global marketing chief, the Super Bowl advertising is effective but has become too expensive to justify the cost. Part of the GM advertising overhaul will include an emphasis on markets outside of the U.S., where GM hopes to expand into up-and-coming markets. Last year, GM spent almost $5 billion on ads.

The End Of The Chevy Avalanche

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After nearly a decade of production, General Motors has announced that 2013 will be the last year that they will be manufacturing the Chevrolet Avalanche. The vehicle has been labeled as starting the boom toward crew cab pickups due to its innovative design and unique features. Not only does it offer the passenger comfort of a SUV, but doubles as a work truck by allowing drivers to extend the length of the cargo area from five to eight feet by removing its “midgate”. The truck has sold over 580,000 units since being released in 2001, but sales tapered off as buyers gravitated toward standard pickups which became available with four doors and a broad range of car like features.

GM said it will end production of the vehicle with a 2013 special edition model called the Black Diamond. This special edition Avalanche will feature body-colored bed surrounds, unique badging, and additional features like rear cameras, and park assist standard on LS and LT models. Chevrolet said that the Black Diamond Avalanche edition will get an $2,500 price cut across the entire lineup.

Chevy And Jeep Investigated For Engine Fires

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The National Highway Traffic Safety Administration (NHTSA), has opened an investigation into engine fires in some 2011 Chevrolet Cruze and 2010 Jeep Wrangler vehicles. Of the ten complaints received, two Chevy Cruze owners reported complete loss of their vehicle, and eight Jeep Wrangler owners stated that the fire started in the engine while driving. The investigation will have the NHTSA reviewing early warning report data to assess the scope and frequency of the alleged defect. If the investigation lead to a recall, almost 180, 000 Cruze and 100,000 Wrangler vehicles could be involved.

Steering Problems In GMC Trucks

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General Motors is recalling certain GMC and Chevrolet trucks because the steering gear pitman shaft may not have been manufactured properly. According to the recall report filed with the National Highway Traffic Safety Administration (NHTSA) the shaft may have not been allowed to harden properly and could fracture while driving. If this happens, the driver could experience complete loss of steering. GM will be notifying customers starting in April, and will inspect and replace the steering gear pitman shaft as necessary. Owners wanting more information on the recall can contact Chevrolet at 1-800-630-2438, GMC at 1-866-996-9463, or go to the owner center at www.gmownercenter.com. The vehicles involved in the recall include:

GM Replaces Charge Cord On Volts

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Complaints from Chevrolet Volt owners about charging cords overheating and melting have been met with a GM customer satisfaction initiative that will have the 120V charging chords replaced. The initiative will cover all 2011 and certain 2012 version of the hybrid electric car. According to GM spokesman Randal Fox, the new cord will be a larger wire gauge making it more durable and able to withstand higher temperatures. The initiative is not a safety recall, but an effort by GM to offer a more consistent charging experience. GM will contact owners about the new cord in a few weeks.

This Chevrolet Volt cord replacement follows an announcement in January, that had owners bringing in their vehicles to have steel plates added around the Volt Battery. These plates are installed to spread the force of an impact over a larger surface area preventing the battery from being damaged. This battery upgrade came after the National Highway Traffic Safety Administration (NHTSA) experienced a battery fire three weeks after crash tests were done on a Volt.

Slow Sales Stop Chevy Volt Production

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General Motors Co. has announced that they will stop production of the Chevrolet Volt hybrid vehicle for five weeks to allow their surplus of inventory to be depleted. This will be the third time that production of the Volt has been stopped for at least a month since the car first went on sale in December 2010. The lack of interest in the Chevy volt is being blamed on several factors:

  • A recent NHTSA investigation into battery fires resulting after crash testing.
  • The lack of charging stations in some states.
  • Electric car technology is still relatively new and problems need to be solved before it can be attractive to the mass market, the biggest complaints being lack of range and performance.
  • The production of electric vehicles by other automobile manufacturers.

GM hoped to sell 10,000 Volts last year, but ended up selling just over 7,600. Some feel the promotion of the electric vehicle by the Obama administration has failed. Even as gas prices continue to climb and government incentives are used, it is still not enough to get consumers to buy electric cars. The plant shutdown is expected to lay off almost 1,300 workers, and slow down companies that supply parts and batteries for the Volt.

NHTSA Investigates GM Door Fires

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The National Highway Traffic Safety Administration (NHTSA) is investigating certain GM vehicles after receiving twelve complaints of smoke and fire from the inside of doors of some Trail Blazer mid-size sport utility vehicles. The complaints are similar to consumer reports that lead the NHTSA to open an investigation into some 2007 Camry, Camry Solara and Rav4 vehicles, earlier this month. The NHTSA will be focusing on whether window switches on the GM and Toyota vehicles were manufactured by the same supplier. The investigation could affect up to 310,000, 2006-2007 Chevrolet Trailblazers. According to the safety administration, the Buick Rainer, Saab 9-7x, and the GMC Envoy share the same parts at the Trail Blazer, but these vehicle are not part of the investigation yet