Category Archives: RAM

2016 Ram 1500 Lemon Vehicle Buyback

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Our client purchased a 2016 Ram 1500 and was quite excited.

He had to bring in the vehicle fairly soon after purchasing as the airbag light kept coming on. It first happened at 90 miles, then 93 miles and then at 136 miles. He made a video of the light coming on to show the Ram Dealership. There was also a wind noise coming from the top of the driver door. You could hear this noise more on acceleration. The date of this visit was June 6, 2016.

The next visit was on June 22nd as he was still having the wind noise coming from the top of the driver door. There was also a problem with the center console lid not latching. They also did a software update on the PCM.

Our client was back at the dealership on August 3rd. At that time the driver’s seat would not move backwards all the way. He was also hearing a whistle in the weatherstripping on the driver’s door.

September 12th he was back in due to the air bag message coming on. The check engine light came on the touch screen and the air conditioning turned off. He is disappointed as the vehicle never gets over 23 MPG.

The next visit was on November 20th because while driving the throttle control light came on and the check engine light, too. He could not go over 30 MPH.

The air bag light coming on intermittently is the reason he drove the vehicle to the authorized dealership on January 24, 2018.

It was at the point that he called the Law Office of Barry L. Edzant, a California Lemon Law Attorney with over 30 years experience. During the free consultation, Barry, requested that some documents be emailed to him so he could review them. Soon thereafter our client signed up with our firm. A letter was send to FCA, USA demanding they buy back the vehicle under the California Lemon Law.

FCA, USA agreed to buy back the 2016 Ram 1500. They reimbursed our client for their down payment, all monthly payments, their registration, the payoff on the vehicle minus a mileage deduction allowed under the Lemon Law. FCA, USA also paid the attorney fees.

Our client was very pleased with the outcome.

If you are having problems with your vehicle and think you may be driving a lemon, please call our office at
888-395-3666.

Jeep Grand Cherokee / RAM 1500 Engine Stall

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Some 2014-2016 Jeep Grand Cherokee and 2014-2018 RAM 1500 vehicles equipped with 3.0L diesel engines may have been manufactured with crankshaft tone wheels that could experience magnetic signal material delamination.

The magnetic material attached to the tone wheel provides a signal to the crankshaft position sensor. If this material delaminates, the engine will lose its ability to synchronize injector pulses and cam timing. Loss of crankshaft position can result in an engine stall and the inability to restart. The problem can occur without prior warning.

The remedy for this condition is not currently available. Dealers will stop the engine from stalling by updating the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost. If tone wheel failure occurs, the engine warning light will illuminate but the vehicle will not stall.

The recall to update the powertrain control module software is expected to begin in October. FCA’s number for this recall is W58 and the NHTSA campaign number is 20V-475.

Ram 2500 & 3500 Transmission Fluid Leak From Dipstick

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Chrysler will be contacting the owners of certain 2019-2020 Ram 2500 and 2019-2020 Ram 3500 pickups equipped with six-speed automatic (68RFE) transmissions, because of a problem affecting the transmissions in their trucks.

According to the defect report, these vehicles could experience a build up of pressure and heat inside the transmission strong enough to expel fluid from the dip stick tube. If the fluid comes in contact with the turbocharger or other ignition sources within the engine compartment, it could lead to a fire. Vehicle occupants may notice odd smalls, noises or transmission surging prior to a vehicle fire.

Dealers will fix the problem by replacing the transmission valve body separator plate and reprogramming the powertrain control module. Chrysler’s number for this recall is W03 and the NHTSA campaign number is 20V-043.

2014-2019 Ram 1500 Potential Engine Fire

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Chrysler will be contacting the owners of certain 2014-2019 Ram 1500 and 1500 Classic Pickup trucks equipped with 3.0L Eco Diesel engines because of a vehicle safety problem.

According to the defect report, the Exhaust Gas Re-circulation (EGR) coolers are susceptible to thermal fatigue and could crack over time. Th crack could allow pre-heated vaporized coolant to enter the EGR system and could combust inside the intake manifold, causing a vehicle fire. Drivers may be alerted there is a problem through a noticeable loss of coolant, lack of heater function and potentially a Malfunction Indicator Lamp.

Owners receiving notices will be asked to return to their dealerships to have the EGR cooler replaced. Dealers will also inspect and replace the intake manifold as necessary. Chrysler’s number for this recall is VB1 and the NHTSA campaign number is 19V-757.

RAM 1500 Rear Differential Retaining Pin Damage

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Chrysler will be contacting a small number of 2016-2017 RAM 1500 owners regarding a problem affecting their vehicles power train. According to the defect report, the differential retaining screw pin could become loose and contact the bearing cap. If the pin comes out of position, the differential pinion spider gears, the loose screw or the pin itself could make contact with components inside the differential and cause it to break and/or lock up.

Dealers will inspect and replace the differential pin retaining screw in all affected vehicles. If the inspection finds the retaining screw loose or damaged, the entire rear axle assembly will be replaced. Owners wanting more information about the problem are asked to contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is T20 and the NHTSA campaign number is 17V-198.

2015 RAM 2500 & 3500 Reduced Steering Response

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Chrysler (FCA US LLC) will be contacting the owners of certain 2015 RAM 2500 & 3500 trucks about a problem affecting the steering system. Some of these vehicles may have been built with inadequate front track bar frame bracket welds. If these welds brake, steering response will be reduced or lost. Drivers may experience an off center steering wheel prior to the failure.

Dealers will weld on a new track bar frame bracket or replace the frame of the vehicle. Owners wanting more information about the problem are asked to contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S58 and the NHTSA campaign number is 16V-559.

Chrysler, Dodge, RAM Transmission Pump Failure

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Fiat Chrysler America (FCA) will be contacting the owners of certain Chrysler, Dodge, and RAM minivans, regarding a problem that could affect the transmissions in their vehicles. Dimensional variances in the transmission pump rotor pocket could result in seized and broken rotors. If this happens, the transmission will lose hydraulic pressure and the vehicle may lose power.

The vehicles affected include:

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2016 RAM Trucks – Main Output Shaft Fracture

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Chrysler will be contacting the owners of certain 2016 RAM 3500, 4500 and 5500 trucks about a problem affecting their vehicles powertrain system. The transfer case main output shaft may have been manufactured misshapen, creating voids that could result in a shaft fracture. If the main output shaft fractures, the vehicle will lose motive power and the driver may be unable to shift into “PARK”.

Dealers will correct the problem by replacing the transfer case. For more information about the problem, owners are asked to contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S48 and the NHTSA campaign number is 16V-495.