TSB’s (Technical Service Bulletins) are documents issued by a car manufacturer to it’s dealerships which advises fixes for a known defect or problem. The TSB’s give both the car owner and dealers information about what may happen with a particular model or vehicle. TSB’s are intended to assist the dealerships with ongoing repairs. The notices are not compulsory so the dealer or car maker do not have to make the repairs or even let the consumer know about them.
Recalls are mandatory and generally relate to safety concerns or emission problems. The government has determined there is a potential design flaw and may be unsafe and dangerous. The manufacturer is required to issue an official recall notice and the government mandates that the car makers make specific repairs to the exact make and model. The government requires that you be notified by mail by the manufacturer.
Think the car you are driving may be a lemon? Call the California Lemon Law firm, Delsack and Associates to have your questions answered. 888-395-3666 (888-Ex-Lemon).