Chrysler will be contacting the owners of certain 2016 RAM 3500, 4500 and 5500 trucks about a problem affecting their vehicles powertrain system. The transfer case main output shaft may have been manufactured misshapen, creating voids that could result in a shaft fracture. If the main output shaft fractures, the vehicle will lose motive power and the driver may be unable to shift into “PARK”.
Dealers will correct the problem by replacing the transfer case. For more information about the problem, owners are asked to contact Chrysler customer service at 1-800-853-1403. Chrysler’s number for this recall is S48 and the NHTSA campaign number is 16V-495.