Category Archives: Lemon Alert

2017 Jeep Patriot
California Lemon Law Buyback

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Our client was very happy to buy her 2017 Jeep Patriot.

Her first visit to the authorized dealership was on July 31, 2017. She had multiple concerns that she shared with her service advisor. The tire light was on but all pressures were fine. The passenger front window would not go up with the driver side switch. There was also a problem in that the vehicle would only run for a few minutes when started with the remote.

The next visit was on November 10th because the check engine light was on.

Her last visit was December 6 and her Jeep Patriot was in the shop for 29 days as the check engine light was on again.

She contacted us in January and spoke with Barry L. Edzant, a California Lemon Law Attorney Specialist. He asked her to send our office some documents for him to review. After his review and consultation the client decided she wanted Barry to represent her.

A letter was submitted to FCA, USA demanding they buy back her vehicle under the California Lemon Law. FCA agreed to do so and reimbursed our client her down payment, all payments made, her registration, paid off the vehicle loan minus a mileage deduction the manufacturer is entitled to under the Lemon Law. They also paid the attorney fees. Needless to say our client was thrilled.

If you think your vehicle might be a lemon please give our office a cal and speak with Barry L. Edzant. The toll free phone number is 888-395-3666. Find out your rights under the California Lemon Law.

Unsecured Side Curtain Air Bags Found In GM Vehicles

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General Motors has decided that a safety defect affecting airbags exists in certain 2010-2015 and 2017 Buick Enclave, 2010-2019 Chevrolet Traverse and 2011-2016 GMC Acadia vehicles.

According to the defect report, in October 2020, a third-party vehicle repair business contacted GM requesting repair assistance on a 2018 Buick Enclave. After removing the headliner to attempt to repair a sunroof water leak, the repair shop identified two fasteners that were not installed and one missing weld nut attaching the roof-rail airbag (RRAB) to the vehicle. Further investigation found that certain stampings associated with the connection of the roof rail airbag to the vehicles had damaged, out of position or missing weld nuts. Although the problem was identified during vehicle assembly, the repairs may have been missed or preformed incorrectly.

GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts GM’s number for this recall is N202321200 and the NHTSA campaign number is 21V246.

Mercedes Benz Floor Mat Carpets Wet

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An investigation into reports of water intrusion into the passenger compartment of certain 2020-2021 Mercedes Benz GLE and GLS, cars and SUVs has led to a recall of over 6,000 vehicles. Owner notifications are expected to be mailed out in June.

According to the defect report, at the end of May 2019 Mercedes Benz launched an investigation into customer complaints of water intrusion into the driver and passenger side foot wells of certain GLE and GLS vehicles. The investigation revealed a deviation in the assembly process of the air conditioner drain hoses that would allow the drain hose to disconnect and condensation to enter the passenger compartment. If a significant volume of condensation enters, it could cause corrosion and/or short circuits to electrical components.

NOTE: Drivers may experience problems with door locks and the vehicles emergency call (eCall) feature; the engine may not start or may enter limp-home mode. Sings that the problem exists include wet carpets in the front foot wells and fogged windows.

Vehicles Affected Include
2020 GLE350
2020 GLE450
2020 GLE580
2020 GLS450
2020 GLS580
2021 AMG GLE53

Dealers will inspect and correct the installation of the air conditioner drain hoses, as necessary. The NHTSA recall Campaign Number is 21V-288.

2021 Porsche Cayenne – Rear Axle Lock Nuts Could Break

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Porsche North America, Inc. (Porsche) will be contacting the owners of certain 2021 Cayenne vehicles because of a problem affecting the rear axle suspension. The Porsche models affected include 2021 Cayenne, Cayenne S, Cayenne Turbo, Cayenne GTS, Cayenne Coupe, Cayenne S Coupe, Cayenne Turbo Coupe, and Cayenne GTS Coupe.

According to the defect report, lock nuts on the trailing arm of the rear axle have not been manufactured according to specifications. The problem could cause a loose thread connection that may allow respective suspension components to move beyond the intended position. If the screw connection fails, the driver could experience a sudden loss of driving stability with a significant change to driving behavior and a loss of vehicle control. Drivers may notice noises and vibrations due to the loosening of the connection, but these warning sings are not guaranteed.

Porsche will instruct owners of affected vehicles to return to their dealers to have the lock nuts replaced. The recall is expected to begin June 2021. Porsche’s number for this recall is AMA9 and the NHTSA campaign number is 21V-271.

2021 Infiniti Q50 And Q60 Engine Stall

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In February, Nissan initiated an investigation into reports of an illuminated Malfunction Indicator Lamp (MIL), reduced power and engine stalling in some 2021 Infiniti Q50 And Q60 vehicles. This investigation has resulted in a recall affecting approximately 13,000 vehicles.

According to the defect report, the engine control module (EMC)in the subject vehicles has a software function that prevents unintended acceleration based on monitoring torque input. A problem was found with the EMC software which prevented it from correctly reducing engine speed after an excessive torque detection. As a result, the vehicle would go into limp mode, reducing engine power, illuminating the MIL and eventually stalling. Nissan has received one report of an accident without injuries potentially related to this issue.

Infiniti will be notifying owners to return to their dealerships to get the ECM software reprogrammed. Infiniti’s number for this recall is R20C5 and the NHTSA campaign number is 21V-234.

2018 Chevrolet Tahoe Repeated Repair Attempts

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Our client purchased a 2018 Chevrolet Tahoe and was very happy.

Her first visit to the Chevrolet dealership was on April 9, 2019 because the heater was blowing out luke warm air when she had the temperature up to 83-85 degrees. It also was having a rough idle in the morning.

The next visit was on August 12 due to the fact that the Tahoe had a knocking engine noise upon start up.

She was back again on October 7th because the cold idle was idling intermittently, and after the vehicle had warmed up, there was a loud knock noise coming from the engine. Also when the HVAC control was set to any temperature above 75 degrees, the air was hot.

She brought the vehicle to the dealership again on November 18th. The check engine light was on, the engine was running rough when at a complete stop and while using the AC and setting it to a low temp, the AC was blowing out cold air and then would become warm air.

The last visit was on January 27, 2020 and the check engine light was on again.

This is when she called to talk to Barry at the Law Office of Barry L. Edzant as she was very frustrated and wanted to know what her rights were under the California Lemon Law. After speaking with him and his reviewing some paperwork, Barry felt that she met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on her behalf to General Motors Corporation.

GMC decided to repurchase the 2018 Chevy Tahoe. The manufacturer reimbursed our client for the down payment, all payments made to date, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. They also paid for all attorney fees. Our client was so excited about the outcome.

If you have having problems with your vehicle and think your vehicle may be a lemon, please contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666. He’ll be happy to answer your questions about the lemon law.

2018 Chevy Traverse CA Lemon Law Buyback

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Our lemon law client was so happy about purchasing his 2018 Chevy Traverse. After a few months he starting taking his vehicle to the authorized Chevrolet dealership to have them make repairs on his vehicle.

The first visit was on May 16, 2018.  His complaint was that the third row middle seat belt would keep getting stuck.

The next visit in November he requested an alignment check which they performed.

Our client’s third visit was because the defrost control was coming apart.

A couple of weeks later he was having problems with both the rear and middle seat belt buckles.

His next visit was to request another alignment which the dealership completed.

He was back in on July 23. 2019 because he was seeing a shift to park message when he was in park and could not turn off the vehicle.

The next visit was to perform a recall on the brake pedal.

His Chevrolet Traverse was back in the shop a month later because the check engine light was on.  While there they also found the code P0018 and fixed it.

The last visit to the Chevrolet dealership was on February 14, 2020.  Our client stated that while driving over 60 mph, the RPM’s were revving high and it felt like it was losing power.  This happened while accelerating.  The check engine light kept going on and off.  He also complained that the shift to park message appeared when in park and he could not turn off the vehicle.  At this point our client was frustrated and felt that he had given General Motors enough chances to fix his vehicle and so he called our law office.  His spoke with attorney Barry L. Edzant and then emailed our office some documents for the attorney to review.

We sent a demand letter to General Motors Corporation demanding that they buy back his defective vehicle under the California Lemon Law.  They agreed to repurchase his vehicle, pay off his loan, reimburse him for any monthly payments made and his down payment less a mileage fee allowed under the California Lemon Law.  They also paid for his registration and paid for his attorney fees.  Our client was thrilled with the results.

If your vehicle is giving you problems and you think you might be driving a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666 to get some answers.

2020 Nissan Murano Ball Joint Separation

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Nissan will be asking the owners of certain 2020 Nissan Murano SUVs, to return to their dealerships for a problem that could result in loss of vehicle control. Approximately 15,000 vehicles are affected by this recall.

According to the defect report, an equipment failure at the supplier resulted in improperly formed billets in the transverse links. As a result, the right and left transverse links are out of specification and in rare cases could separate from the ball joint. This could result in loss of vehicle control and an increased chance of an accident.

Owners of affected vehicles will be notified to return to their dealer to have the left and right hand transverse links inspected for the affected LOT codes. If the LOT code is identified, the dealer will replace the links and perform an alignment.

Nissan’s number for this recall is PC797 and the NHTSA campaign number is 21V-170.