Category Archives: Lemon Alert

Mazda Engine Stall From Fuel Pump Failure

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Mazda is recalling certain 2018-2020 vehicles because the impeller inside the low-pressure fuel pump may crack and deform, potentially causing the fuel pump to fail.

In March 2019 Mazda received the first field report of an engine stall due to an inoperative fuel pump. A study of the pump showed that cracking on the impeller surface made the impeller more likely to deform. Further investigation found that solvent used during the manufacturing process and low-density impellers may be factors causing impeller cracking. During the test, the surface of the impeller cracked as the solvent dried over time. It was confirmed that fuel pumps produced with impellers of lower density exposed to production drying solvent for longer periods of time could experience the impeller cracking at a level that could lead to excessive fuel absorption, and could cause impeller deformation.

The Vehicles Affected Include:
2019 Mazda CX-3
2018-2019 Mazda CX-5
2018-2019 Mazda CX-9
2019-2020 Mazda Mazda2
2018 Mazda Mazda3
2018 Mazda Mazda6
2018-2019 Mazda MX-5

Fuel pump failure may result in engine no start and/or vehicle stall while driving at low speed and, in rare instances, a vehicle stall could occur while driving at higher speeds, increasing the risk of a crash. Drivers may notice this defect by a check engine light, and/or rough engine operation.

Mazda will be contacting owners of affected vehicles with instructions to return to their dealers to have the fuel pump replaced. Mazda’s number for this recall is 5321K and the NHTSA campaign number is 21V-875.

RAM Trucks Fuel Pump Failure Investigation

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The NHTSA Office of Defects Investigation (ODI) have opened up an investigation into certain 2019-2020 RAM trucks after receiving 22 complaints and 2 field reports alleging incidents of stalling and loss of engine power. The vehicles affected are equipped with 6.7L Cummins turbo diesel engines. According to the investigation report, the complaints found that most stall/loss of motive power incident allegations occurred at speeds above 25 MPH and resulted in permanent disablement of the vehicle.

The Vehicles Affected Include:
2019-2020 Ram 2500
2019-2020 Ram 3500
2019-2020 Ram 4500
2019-2020 Ram 5500

In November 2019, FCA issued Warranty Bulletin D-19-02 to announce to its dealers a Fast Feedback Program wherein they were notified of a campaign to collect, monitor, and correct quality issues on certain 2018-2020 Ram trucks equipped with the 6.7L Cummins engine. As a result of this campaign, high-pressure fuel pumps have been collected and inspected by the manufacturer and pump manufacturer.

ODI is opening this investigation to further assess the scope, frequency, root cause, and potential safety-related consequences of the alleged defect leading to stall/loss of motive power on 2019-2020MY RAM heavy-duty trucks.

Tesla Model S and Model X Battery Fire Investigation

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In September 2019, the NHTSA was asked to initiate an investigation into certain Tesla Model S and Model X vehicles that received a revised battery management software update in one or more over-the-air updates from Tesla, beginning in May 2019. The petitioner based his request on vehicle fires that took place worldwide and over the air software updates Tesla made to the Battery Management System (BMS) of certain Tesla vehicles that resulted in loss of available vehicle mileage range and increased charging duration’s.

The five non-crash fires referenced in the petition include two fires that occurred in China in early 2019 involving vehicles that:

  • Had recently completed Supercharging sessions.
  • Were at a high state-of-charge (SOC) of the HV battery.
  • Were parked with the battery cooling system shutoff.
  • Had histories of high-stress usage for the HV batteries.

The three fires that occurred outside China did not involve the same patterns regarding vehicle state and charging history. The two fires that occurred in the United States include one involving a vehicle with no Supercharging history that was driving when the fire occurred and another in which the origin of the fire was external to the HV battery. The fifth fire, which also originated external to the HV battery, involved a vehicle in Germany that had been parked at a low SOC for an extended period. To date, incidents of fires involving parked vehicles with recent Supercharging and histories of high-stress use have only been observed in China, where high-stress use factors appear to be more common.

Given the absence of any incidents in the United States related to fast charging, and the absence of any such incidents globally since May 2019, the petition has been denied. The denial of this petition does not stop the Agency from taking further action if future findings find that a safety defect exists based on additional information received. NHTSA could initiate a recall if they find a defect in the design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety.

Takata Airbags Ongoing investigation

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The NHTSA Office of Defects Investigation have opened an investigation to whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal air bag inflators manufactured by Takata. This investigation will include information on the Takata production processes, a study of inflators in the field, lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them.

From 2000 through 2017, Takata produced air bag inflators using two types of phase-stabilized ammonium nitrate (PSAN) propellant – propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants.

“Takata have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts are ongoing and to date, none have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L. “

NHTSA Action Number: EA21002

Click Here to see the complete list of vehicles involved in this investigation.

Chevy Silverado 1500 and GMC Sierra 1500 Ball Joint Failure

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In December 2020, Fox Factory received its first reports that certain GM vehicles fitted with Tuscany lift kits could experienced partial or complete wheel separation while in operation. Fox began reviewing field data and started a safety investigation to assess the failure mode, the failure rate and potential causes of the problem. By September 2021 Fox identified 28 warranty claims and field or service reports potentially relating to this issue and decided to initiate a voluntary safety recall.

According to the defect report, “Accelerated wear on the vehicle OEM installed ball joint in the front upper control arm can result in premature ball joint failure and a front wheel separation while the vehicle is in motion .”

Failure of a ball joint in a front upper control arm may be preceded by noise and / or a feeling of clicking in the steering, abnormal front tire wear and abnormal steering.

The Vehicles Affected Include:
2019-2021 Chevrolet Silverado 1500
2019-2021 GMC Sierra 1500

New Tuscany front upper control arms will be installed in place of the GM front upper control arms. The fix will include upgraded front upper control arms with stronger and less corrosion sceptible ball joints. NHTSA Campaign Number: 21V718.

Toyota Tundra Headlight Electrical Connector Could Overheat

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Toyota will be asking owners of certain 2018-2021 Tundra trucks, to return to their dealership for a problem affecting the electrical circuits controlling the headlights in their vehicle.

The problem began in early April 2020 when Toyota received a field report alleging the headlamp connector on a subject vehicle overheated and caught fire. Since then, there have been 18 Toyota Field Technical Reports (12 alleging an inoperative headlamp and/or damage to the headlamp connector (e.g., connectors melting), but no apparent flame, and 6 alleging a flame at the headlamp assembly). There has also been 47 warranty claims (44 alleging an inoperative headlamp and/or damage to the headlamp connector (e.g., connectors melting), but no apparent flame, and 3 alleging a flame at the headlamp assembly).

According to the defect report, the subject vehicles are equipped with halogen headlamp electrical circuits that were designed incorrectly to allow the circuits for both the high and low beam bulb filaments to be energized simultaneously when the high beams are switched on. If the high beams are subjected to repeated extended use (e.g., continuously switched “on” in a commercial setting when the vehicle is idling or driving at low speed for extended periods of time and not allowing air flow to cool the headlamp connector), excess heat could lead to degradation of the bulb insulation and eventually the bulb connector. This can cause an open headlamp circuit, leading to an inoperative headlamp that can be noticed by the driver and repaired. However, if an open circuit does not occur, there is a possibility that the connector could continue to overheat, resulting in an increased risk of a fire.

Owners receiving notices will be asked to return to their dealers to have the engine wire harness assembly and headlight assembly inspected and replaced as necessary. Toyota’s numbers for this recall are 21TB06 and 21TA06 and the NHTSA campaign number is 21V-688.

Tesla Autopilot / Traffic Aware Cruise Control Investigation Into Crashes

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The Office of Defects Investigation of the National Highway Traffic Safety Administration (NHTSA) have opened an investigation (PE21-020) into crashes involving first responder scenes and vehicles manufactured by Tesla. The vehicles involved were operating in either Autopilot or Traffic Aware Cruise Control prior to the accident.

The Vehicles Affected Include:
2017-2021 Tesla Model 3
2014-2021 Tesla Model S
2015-2021 Tesla Model X
2019-2021 Tesla Model Y

Since January 2018, the NHTSA has identified twelve crashes in which Tesla models of various configurations, encountered first responder scenes and preceded to crash into one or more vehicles involved with those scenes. Most incidents took place after dark and included traffic control measures such as first responder vehicle lights, flares, an illuminated arrow board and road cones. The involved vehicles were all engaged in either Autopilot or Traffic Aware Cruise Control during the approach to the crashes.

Autopilot is an Advanced Driver Assistance System (ADAS) in which the vehicle maintains its speed and lane centring. With the ADAS active, the driver still holds primary responsibility for Object and Event Detection and Response (OEDR), e.g., identification of obstacles in the roadway or adverse maneuvers by other vehicles during the Dynamic Driving Task (DDT).

The NHTSA have opened a Preliminary Evaluation of the SAE Level 2 ADAS system (Autopilot) in the Tesla 3, S, X, and Y models. The investigation will evaluate the methods used to monitor, assist, and enforce the driver’s engagement with the dynamic driving task during Autopilot operation. The investigation will also assess the OEDR by vehicles when engaged in Autopilot mode and ODD in which the Autopilot mode is functional. The investigation will also include examination of the contributing circumstances for the confirmed crashes listed below and other similar crashes.

2021 Subaru Impreza Suspension Problem Could Lead To Loss Of Vehicle Control

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Subaru of America have decided that a defect could exist in the suspension of certain 2021 Subaru Impreza vehicles. Owners are advised to NOT drive their vehicle until the repair can be completed.

In June 2021 Subaru opened an investigation into the 2021 Impreza, after receiving a field report of a partially separated lower control arm. In August a second field report was issued with a similar condition as the previous report. The vehicle production dates were two (2) days apart and the LOT number stamped on the control arm were the same. As a result of the joint investigation with the supplier, 75 left front lower control arms containing a specific LOT number were identified as potentially containing an improper weld. An improper weld in this location could lead to a partial separation of the lower control arm from the cross member. If this partial separation occurs, the tire could contact the wheel well structure and the driver could lose control of the vehicle.

Description of the Cause: Equipment on the control arm assembly line was damaged, resulting in contact between the part ejector rod and the welding torch. This interference caused the welding torch to be unable to trace the proper welding path and resulted in an incomplete weld at the joint.

For all of the potentially affected vehicles, Subaru dealers will inspect the LOT number stamped on the left front lower control arm. If the control arm contains a specific LOT number, the part will be replaced. Until the inspection/remedy is completed, customers will be instructed not to drive their vehicle and to make arrangements with their Subaru dealer to have the vehicle inspected. Subaru’s number for this recall is WRI-21 and the NHTSA campaign number is 21V-675.