Category Archives: Lemon Alert

Your Cadillac CTS Could Be A Lemon

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In most cases, the Cadillac CTS is a reliable vehicle, but over the years there has been a pattern of problems that owners have been dealing with. Below are some common problems affecting GMs’ Cadillac CTS vehicles:

Cadillac CTS Dash Cluster Problems

In February 2022, a class-action lawsuit was filed against General Motors over issues with its Cadillac User Experience (CUE) system. This lawsuit was originally filed against GM in the U.S. District for Southern California back in 2019 by owners of Cadillac vehicles equipped with its CUE infotainment system. Plaintiffs alleged cars equipped with Cadillac CUE have touchscreens that are prone to delaminating and cracking, making them impossible to use.

Other Cadillac CTS Dash Cluster Problems Include:

  • Dash Cluster Is Completely Dead
  • Dashboard / Speedometer Lights Continually Blinking
  • Gauges Become “Stuck”
  • “Starting Disabled Remove Key” Warnings

Cadillac CTS Rear Differential Problems

Over the years, the Cadillac CTS model has received many complaints about differential problems. They have recently been recalled for roll pins in the rear-axle differential that could fatigue and crack. If these pins break while the vehicle is driven, it could cause the rear to lock up, creating a dangerous driving situation. Other differential problems include a rear axle pinion seal that could experience a fluid leak. If the fluid leaks low enough, a lack of lubrication could lead to increased differential noise and eventual failure.

Symptoms Of A Bad Rear CTS Differential

  • Vibrations that increase in intensity as you speed up.
  • Grinding Gears
  • Whining Noises
  • Metal Shavings In Differential Fluid

Cadillac CTS Check Engine Light Flashes

When your Cadillac CTS “Check Engine Light” goes on, you don’t immediately stop your vehicle and turn off the engine, unless you are experiencing engine performance issues such as poor acceleration or rough idling. The engine light warning could be a minor issue or it could mean something more serious. For most Cadillac CTS owners, it means a trip to the car dealership to investigate the issue and get the light turned off.

Common Cadillac CTS Check Engine Light Problems include:

  • Faulty Steering Wheel Position Sensor
  • Loose Or Damaged Gas Cap
  • Faulty Mass Air Flow (MAF) Sensor
  • Oxygen Sensor Failure
  • Catalytic Converter Failure
  • EVAP (Evaporated Emission Control System) Leak
  • EGR Exhaust Gas Re-circulation Valve Failure
  • Dirty Spark Plugs Or Damaged Spark Plug Wires
  • Vacuum Leak

If your vehicle is experiencing repeated problems it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Our firm has 30 years of experience in dealing with nearly every kind of manufacturer of motor vehicles and have represented thousands of clients throughout the state of California. When we submit a demand on your behalf, the manufacturer is more likely to respect the legitimacy of your claim and our long experience in handling such matters.

Stellantis RAM 2500 & 3500 Truck Problems

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Transmission Fluid Leak May Cause Fire In Certain Stellantis Trucks

Chrysler’s parent company, Stellantis has issued a recall for certain 2020-2022 Ram 3500 and 2020-2023 Ram 2500 heavy-duty diesel trucks because of a problem that could result in an engine compartment fire. These trucks are equipped with Cummins 6.7L Turbo Diesel engines and 68RFE transmissions.

According to the defect report, a build-up of heat and pressure inside the transmission may result in transmission fluid being expelled from the dipstick tube. If the fluid comes in contact with an ignition source within the engine compartment, it could result in a vehicle fire. Stellantis is still working on a fix for this problem. Chrysler’s number for this recall is ZA3 and the NHTSA campaign number is 22V-835.

In the past two years, Stellantis’s Ram 2500 and Ram 3500 trucks have experienced a high number of recalls.

Owners Are Advised To Park Outdoors Due To Fire Hazard

It began in February 2021, when an investigation was opened into engine compartment fires in certain 2021-2022 Ram 2500, 3500 pickup trucks and 2021-2022 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short within the solid-state intake heater grid relay could result in a fire, even when the ignition was turned off. Owners are advised to park these vehicles outside and away from structures and other vehicles until the problem has been fixed. Approximately 131,000 vehicles were affected by this recall.

Side curtain Air Bag May Not Deploy Properly

In November 2021 an airbag recall was issued for a small number of 2021-2022 RAM 1500, 2500 and 3500 trucks. The side air bag inflatable curtain (SABIC) assemblies in these vehicles were manufactured with a low gas mass that would result in an airbag non-deployment or slow deployment or a high gas mass that could result in aggressive airbag deployment and an increased risk of occupant injury in certain crash scenarios.

Stellantis RAM Electrical Problems

Stellantis issued three more recalls before their most recent for transmission fluid leaks that could cause fires. In March 2022, approximately 370, 000 Dodge Duango, RAM 2500, and Ram 3500 trucks were repaired for an electronic stability control (ECS) indicator light that could fail to illuminate during a control problem, increasing the risk of a crash.

In June 2022, certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs, experienced a radio software problem that could prevent the rear view image from displaying. These vehicles failed to comply with the Federal Motor Vehicle Safety Standards (FMVSS) for rear visibility.

In August 2022 a misaligned capacitor inside the ECM of certain 2022 Ram 2500, 3500, 4500 and 5500 trucks, could cause an electrical short, and a loss of drive power.

If your vehicle is experiencing repeated problems it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Hyundai Issues Seventh Seat Belt Pretensioner Recall

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Hyundai Motor America (Hyundai) has issued a recall (22V-816) affecting certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. These vehicles have front driver-side and/or passenger-side seat belt pretensioners that could explode under certain deployment conditions.

This is the seventh recall issued by Hyundai for seat belt pretensioner problems. Hyundai has determined that the subject vehicles were manufactured with driver/passenger pyrotechnic-type seat belt pretensioners that may deploy abnormally in certain crashes due to over pressurization of the pretensioner pipe. The potential of a pretensioner exploding is dependent on vehicle characteristics, pretensioner load limiter specifications, airbag control unit logic, crash duration and severity.

Hyundai first became aware of the problem in September 2021, when they were contacted by the NHTSA’s ODI about an incident involving a 2021 model year Hyundai Elantra. The driver-side seat belt pretensioner allegedly deployed abnormally, causing metal fragments to enter the rear cabin and injuring an occupant’s leg. The NHTSA was notified of the incident by a law firm representing the operator of the incident vehicle.

According to the defect report, the front driver-side and/or passenger-side seat belt pretensioners in the subject vehicles were installed from a suspect production lot containing pyrotechnic-type pretensioners that may deploy abnormally during a crash. At the time, the cause of the abnormal deployment was unknown. Hyundai decided to recall vehicles equipped with pretensioners produced within the same production lot.

Recall 21V-796 vehicles affected include:

2021 Hyundai Elantra
2021 Hyundai Elantra HEV
2021 Hyundai Venue
2022 Genesis GV70
2021 Genesis GV80

Recall 22V-069 vehicles affected include:

2020-2021 Hyundai Accent

Recall 22V-123 vehicles affected include:

2022 Hyundai Elantra
2022 Hyundai Elantra HEV

Recall 22V-218 vehicles affected include:

2020 Hyundai Accent
2021-2022 Hyundai Elantra

Recall 22V-354 vehicles affected include:

2020-2022 Hyundai Accent
2021-2022 Hyundai Elantra
2021-2022 Hyundai Elantra HEV

Recall 22V-458 vehicles affected include:

2020-2022 Hyundai Venue

Owners receiving notices will be asked to return to their Hyundai dealer to have the seat belt pretensioners secured with a cap. Hyundai’s number for this recall is 238/011G.

GMC Hummer EV High Voltage Battery Leak

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General Motors (GM) has decided that a battery defect exists in certain 2022-2023 GMC Hummer EVs and 2022 BrightDrop EV600s. While GM works to develop a fix for this condition, owners will receive interim notifications alerting them of the problem. Once a remedy becomes available, GM will send a second notification with a time frame for repairs.

GM first became aware of the problem in July 2022 after receiving Speak Up For Safety (SUFS) submissions relating to potential electrocoating and urethane sealing issues in certain Hummer EV battery packs. After further investigation, two manufacturing errors were identified.

  1. Under cured electrocoating along certain portions of the battery tray.
  2. Improper urethane seal repair could result in poor urethane seal adhesion in battery packs built during specific build windows.

According to the defect report, flanges on the battery pack enclosure may have been improperly primed or electrocoated, inhibiting proper adhesion of the urethane sealant. If water enters the battery pack enclosure and causes a battery pack malfunction, one or more malfunction indicator lamps may illuminate and the driver information center will display a warning message.

GM is aware of two field reports and a relevant report involving a GM test vehicle. All three vehicles had water leaks at urethane seals that had been repaired by the battery pack supplier during pack assembly. Water inside the battery packs triggered the vehicles’ onboard diagnostics, and the drivers received notification of a battery-pack malfunction.

GM is not aware of any accidents, injuries, or fires related to this condition. GM’s Safety Field Action Decision Authority (SFADA) decided to conduct a safety recall on vehicles containing packs with potentially improperly repaired urethane seals.

The remedy is currently under development. Interim letters notifying owners of the safety risk are expected to be mailed on November 28, 2022. Second letters will be sent once the remedy is available. GM’s number for this recall is N222380031 and the NHTSA campaign number is 22V-771.

Volvo PHEVs Could Experience Loss Of Power And Will Not Restart

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Some 2022-2023 Volvo PHEV vehicles could experience a loss of drive power because of a software error that may prevent the combustion engine from starting. Owner notification letters are expected to be mailed in December.

Volvo first became aware of the problem after receiving complaints of a vehicle no start condition in several Volvo models. (A low coolant flow issue was determined to be a potential cause.) Further investigation found that the estimated cooling flow on the electrical drive (ED) cooling circuit was set to zero when max cooling was requested. The problem was caused by faulty software logic. When the estimated cooling flow is set to zero the inverter generator module will set available torque to zero and the combustion engine will not start.

If the issue occurs the driver will experience a warning message in dim that “Propulsion System Service is Required“, at start. The vehicle will continue to start and drive on electric propulsion until a second warning appears – “Turtle in DIM and speed limited to 75 km/h“. If the driver ignores these visual and mechanical warnings, the vehicle will display “stop safely” and lose electric propulsion as the high voltage battery is depleted.

The vehicles affected include:

2022-2023 Volvo S60
2022-2023 Volvo S90
2022-2023 Volvo V60
2022-2023 Volvo XC60
2022-2023 Volvo XC90

The problem will be corrected through a ECM software update. Volvo’s number for this recall is R10198 and the NHTSA campaign number is 22V-793.

If your vehicle is experiencing repeated problems it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Volvo XC40 BEV Acceleration Problems

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Some 2021-2022 Volvo XC40 BEV vehicles may experience accelerator issues because of a corrupt acceleration signal caused by corrosion within the accelerator pedal sensor (APS).

Volvo became aware of the problem in the first quarter of 2022 when they started receiving customer reports of different issues with accelerator pedal behavior. The problem was presented to the Critical Concern Management Team (CCMT) and, following an investigation and risk assessment, a recall was initiated.

According to the defect report, water entering the APS wire harness could cause corrosion within the accelerator pedal’s internal circuits. If this happens signals from the pedal could become corrupt.
Depending on which signal corrupts, the faults may differ. Drivers may experience unintended acceleration or no acceleration, loss of drive power, and/or a no-start condition. These vehicles do have a built-in safety logic that will reduce the acceleration when a corrupt signal is received. The vehicle is still controllable, and the driver is always able to stop the vehicle using the brake pedal.

Vehicles produced between 9-08-2020 and 8-13-2021 had an older style harness. Since then, there was a change in the cable harness supplier. The last vehicle produced with the older style harness was produced on 8-13-2021.

Owners will be asked to return to their dealers to have the accelerator harness and sensors inspected for corrosion and repaired as necessary. A cable splice will be installed to prevent water intrusion and, as necessary, the connector terminal and APS could be replaced. Volvo’s number for this recall is R10170 and the NHTSA campaign number is 22V-288.

Hyundai And Kia Loss Of Drive Power – Transmission Oil Pump Malfunction

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Hyundai and Kia will be contacting the owners of certain 2021-2023 vehicles because of an internal fault affecting the electric oil pump in their transmissions. These automobiles are equipped with 2.5L turbocharged gasoline direct injection (T-GDI) engines and 8-speed dual-clutch transmissions (DCT)

Hyundai first became aware of the problem in September 2022 when the NHTSA’s ODI contacted them about a 2022 Hyundai Santa Cruz allegedly experiencing a loss of motive power while driving at various speeds. An investigation into the problem identified an internal fault with the DCT’s high-pressure electric oil pump as the likely cause of the vehicle entering “fail-safe” driving. Based on the information received, Hyundai decided to conduct a recall for affected vehicles. Because the same components are used on certain Kia vehicles, Kia also decided to conduct a recall.

The vehicles affected include:

2022 Hyundai Elantra N
2022 Hyundai Kona N
2022 Hyundai Santa Cruz
2021-2022 Hyundai Santa Fe
2021-2022 Hyundai Sonata
2021-2022 Hyundai Veloster N
2021-2023 Kia K5
2021-2022 Kia Sorento

According to the defect report, “The electric oil pump within the 8-speed dual-clutch transmission (DCT) may experience an internal fault due to insufficient soldering of a component of the electric oil pump circuit board. As a result, the subject vehicles may set a diagnostic trouble code with warnings and allow the vehicle to be driven normally for 20-30 seconds, followed by complete loss of motive power due to disengagement of the transmission drive gears.” If this happens, drivers will hear an audible warning chime, the message “stop safely immediately” on the instrument cluster and an illuminated malfunction indicator light (MIL).

Hyundai has received 229 unique incidents in the US related to this problem. Kia has identified 36 alleged incidents of loss of motive power due to an internal fault with the electric oil pump. Hyundai’s number for this recall is 236 and the NHTSA campaign number is 22V-746. Kia’s number for this recall is SC250 and the NHTSA campaign number is 22V-760.

Stellantis Safety Defects And Recalls

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Stellantis is a global automaker and the owner of Chrysler, Dodge, Jeep, and RAM brands in the US. In the last year, they have issued numerous recalls affecting millions of vehicles. During this time, the company is also subject to ongoing investigations by the U.S. government automobile safety regulators.

Below is a summary of the Stellantis recalls in 2022.

Fuel Pump Failure (22V-767)
Models Affected: 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines.
A high-pressure fuel pump failure could introduce internally failed component debris into the fuel system potentially causing the engine to stall due to fuel starvation.

Front Seat Belt Pretensioner Could Fail (22V-766)
Models Affected: 2022 Ram 1500, Jeep Gladiator, and 2021 Jeep Wrangler vehicles.
An incorrectly welded micro gas generator (MGG) may lead to a pretensioner system failure that could fail to restrain an occupant during an accident.

Internal ECM Short May Cause Loss of Power (22V-642)
Models Affected: 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines.
The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.

Rearview Camera Image May Not Display (22V-638)
Models Affected: 2020-2021 Jeep Wrangler, RAM 1500, and 2021 Jeep Gladiator
A software error could prevent the rear view image from displaying. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards for rear visibility.

Tail Light Side Marker May Not Illuminate (22V-544)
Models Affected: 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles.
The tail light side marker assemblies may be damaged and not illuminated.

The Tire Pressure Monitoring System (TPMS) Sensor Battery May Fail Prematurely (22V-504)
Models Affected: 2022 Chrysler 300, 2022 Dodge Challenger, and 2022 Dodge Charger
According to the Federal Motor Vehicle Safety Standard (FMVSS) , all vehicles must be equipped with a tire pressure monitor system that detects”when one or more of a vehicle’s tires is significantly under-inflated and illuminates a low tire pressure warning telltale. The tire pressure system in the suspect vehicles may not detect low tire pressure. If the TPMS light illuminates because the battery in the sensor prematurely discharges, it could mask an actual low tire pressure condition, possibly resulting in tire failure.

Vehicle Rollaway Because Of ABS Malfunction (22V-426)
Models Affected: 2018-2019 Dodge Durango, and 2018-2019 Jeep Grand Cherokee
A malfunctioning antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

Rear view Image May Not Display (22V-407)
Models Affected: 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs
The radio software may prevent the rear view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, “Rear Visibility.”

High-Pressure Fuel Pump Failure (22V-406)
Models Affected: 2014-2020 Jeep Grand Cherokee, and 2014-2019 RAM 1500
A high-pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

Stuck EGR Valve May Cause Loss Of Power (22V-284)
Models Affected: 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines.
The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

Seat May Not Secure Properly (22V-181)
Models Affected: 2021-2022 Pacifica and 2021 Voyager
The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor.

Missing Weld From The Seat Back Frame To The Child Seat Tether Anchorage (22V-180)
Models Affected: 2021-2022 Jeep Grand Cherokee
These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, “Child Restraint Anchorage Systems.”

Steering Assembly Bar Could Bind (22V-154)
Models Affected: 2021-2022 Dodge Durango and 2022 Jeep Grand Cherokee vehicles.
The steering gear rack bar may have been insufficiently hardened during manufacturing, possibly allowing it to bind within the steering rack. The problem could result in a loss of steering control.

ESC Light May Not Indicate Malfunction (22V-140)
Models Affected: 2021-2022 Dodge Durango, 2019-2022 RAM 2500, and 2019-2022 RAM 2500
An ABS control module software issue could prevent the electronic stability control (ESC) malfunction light from illuminating during certain conditions.