Category Archives: Lemon Alert

2023 Genesis G90 Abnormal Pretensioner Deployment

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Hyundai Motor America (Hyundai) will be contacting the owners of certain 2023 Genesis G90 luxury sedans because of a defect affecting the seat belt pretensioners in their vehicles. The problem could result in an increased chance of injury to vehicle occupants.

In October 2022, Hyundai received information pertaining to an investigation into allegations of abnormal seat belt pretensioner deployments in vehicles associated with recalls 21V-796, 22V-069, 22V-123, 22V-218, 22V-354, and 22V-458. Recall 22V-816 was initiated as Hyundai continued to evaluate vehicles equipped with the same Samsong pretensioners that had not yet been recalled..

In January, during the continued analysis of the airbag control unit (ACU) crash pulse data recovered from a North Carolina incident, they found that the micro gas generator (MGG) separated despite having a lower pretensioner “time-to-fire”. This was the problem that was previously thought to be the contributor to over-pressurization of the pretensioner pipe. Because of this information, the North America Safety Office (NASO) decided to conduct a safety recall 012G (23V-094) of Genesis G80, GV60, GV70, and GV80 vehicles equipped with pretensioners without a vent valve. Recall 012G (23V-094) supersedes Recall 009G, obsoleting all affected population(s) of Recall 211/009G (21V-796).

In March, during the review of details surrounding Hyundai’s assessment of the open investigation into the recent recalls, Hyundai noted that the recent recalls address all U.S. vehicles equipped with the subject Samsong seat belt pretensioner excluding Genesis G90 vehicles. The G90 contains the same seat belt pretensioners but because it is installed facing outward and away from occupants, fragments entering the cabin area and injuring occupants are significantly less likely to happen. Based on this information, the NASO decided to conduct a safety recall (013G) of Genesis G90 vehicles equipped with pretensioners without a vent valve. NHTSA campaign number 23V-210.

According to the defect report, the subject vehicles are equipped with frontal/rear pyrotechnic-type seat belt pretensioners that could deploy abnormally in certain crash conditions. The problem is due to the over-pressurization of the pretensioner pipe. Depending on specific vehicle characteristics such as pretensioner load limiter specification, the airbag control unit logic, crash duration/severity, and micro-gas generator orientation, occupants could experience an increased risk of injury.

Owners of the affected vehicles will be notified with instructions to bring their vehicles to a Hyundai dealer to have the seat belt pretensioner’s micro gas generator and delivery pipe secured with a cap to prevent potential abnormal deployment.

Volvo Emergency Call False Warning Message

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Volvo Car USA, the American arm of the Swedish automaker, has announced that it will be contacting owners of certain 2023 Volvo vehicles regarding a problem that could lead to the failure of the e-call system, a crucial safety feature in modern cars.

Volvo first became aware of the problem in March 2023, when a customer reported a false warning message being displayed on the Driver Information Module (DIM). Upon investigation, it was discovered that the problem was related to the Telematics and Connectivity Antenna Module (TCAM), which could mis-detect a communication failure with the Infotainment Head Unit (IHU) during a software download.

The issue was escalated to the Critical Concern Action Process (CCAP) and subsequently to the Critical Concern Management Team (CCMT) for further review. After a thorough analysis of the data, the decision was made to issue a recall for the affected vehicles.

2023 Volvo C40
2023 Volvo S60
2023 Volvo V60CC
2023 Volvo XC40
2023 Volvo XC60
2023 Volvo XC90

Although there will be no actual loss of expected functions, the falsely set Diagnostic Trouble Codes (DTC) could lead to confusion in case of an actual emergency, increasing the risk of no emergency response. Therefore, it is imperative that owners of affected vehicles take this recall seriously and get their vehicles updated as soon as possible.

The recall has been assigned the Volvo Car’s number R10225, and the NHTSA campaign number is 23V-188. It is worth noting that such recalls are not uncommon in the automotive industry. Car manufacturers routinely monitor their vehicles for issues, to ensure that their vehicles remain safe.

In conclusion, Volvo Car USA will be updating the software in certain 2023 Volvo vehicles to address the e-call system issue. The recall is a precautionary measure to ensure the safety of its customers. It is recommended that owners of the affected vehicles take the recall seriously and bring their vehicles in for the necessary software update as soon as possible.

Is Your Volkswagen ID.4 A Lemon?

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The Volkswagen ID.4 is a popular electric vehicle that has been making waves in the automotive industry since its release in 2021. However, like any other vehicle, the ID.4 has not been immune to problems, complaints, and recalls.

One of the most significant problems reported by ID.4 owners is related to the vehicle’s software. There have been multiple complaints of the software malfunctioning, resulting in issues such as loss of power, sudden deceleration, and even complete shutdown of the vehicle. These issues have led to multiple recalls of the ID.4, with Volkswagen issuing software updates to address the problem.

Another complaint reported by ID.4 owners is related to the vehicle’s charging capabilities. There have been complaints about the charging process being slow or inconsistent, with some reports that the vehicle fails to charge altogether. While this issue has not led to any recalls, it is something that Volkswagen needs to address to ensure that the ID.4 remains a competitive electric vehicle option.

There have also been several complaints regarding the ID.4’s braking system. Some drivers have reported that the brakes are unresponsive, while others have complained about excessive brake wear. These issues have not resulted in any recalls, but they are cause for concern and something that Volkswagen needs to address to ensure the safety of its drivers.

In addition to these issues, there have been a few recalls associated with the Volkswagen ID.4. The most recent recall involves certain 2023 ID4 rear-wheel drive vehicles. The 12-Volt battery charging cable may contact the steering column shaft and cause the cable insulation to wear, possibly resulting in a short circuit. As a precaution, owners of affected vehicles are advised to park outside and away from structures and other vehicles due to the potential risk of a vehicle fire.

In conclusion, while the Volkswagen ID.4 is a promising electric vehicle option, it has had its fair share of problems and complaints. From issues with the software to problems with the charging and braking systems, there are areas where Volkswagen needs to improve the vehicle. However, it is reassuring to see that Volkswagen has been proactive in addressing these issues, with recalls and software updates aimed at improving the driving experience and ensuring the safety of its drivers.

Honda And Acura Seat Belt Safety Issue

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Honda has announced that certain 2018-2020 Honda and Acura vehicles have been found to have a seat belt safety defect. The defect relates to the seat belt buckle channel surface coating, which can degrade over time at low temperatures. This degradation can cause interference between the buckle channel and the release button, increasing friction and leading to issues with the seat belt buckle latching.

The affected vehicles include the 2019-2020 Acura RDX, 2018-2019 Honda Accord, 2018-2019 Honda Accord Hybrid, 2017-2020 Honda CR-V, 2019 Honda Insight, and 2018-2020 Honda Odyssey. If you are the registered owner of one of these vehicles, you will be contacted by the manufacturer and asked to return to your authorized Honda dealer for repairs.

The problem with the seat belt buckle latching issues was first noticed by Honda in June 2019. An investigation was opened, which included durability testing on new seat belt parts. It was during this testing that they noticed the trend of seat belt buckle latching issues in certain vehicles. The investigation ultimately found that the seat belt buckle channel for the driver and front passenger seat belts were manufactured out of specification.

As a result of this defect, Honda has received 301 warranty claims related to the issue between March 22, 2019, and January 16, 2023. Fortunately, there have been no reports of injuries or deaths related to this issue.

Honda’s recall numbers for this issue are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE, and the NHTSA campaign number is 23V-158. If you own one of the affected vehicles, it is important that you take action as soon as possible to have the necessary repairs completed.

It is worth noting that if you have experienced ongoing issues with your Honda or Acura vehicle and feel that it may be a lemon, you may have legal recourse under California’s lemon law. This law provides protection to consumers who have purchased or leased a defective vehicle that the manufacturer has been unable to repair after a reasonable number of attempts. The lemon law applies to new and used vehicles and can provide for a full refund or replacement of the vehicle. So, if you have experienced ongoing issues with your Honda or Acura vehicle, it may be worth consulting with a qualified lemon law attorney to explore your legal options.

Nissan Ariya EV – Loose Steering Wheel

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Nissan has initiated a voluntary safety recall for certain 2023 Nissan Ariya EVs that underwent a recent port modification activity to replace the steering wheel due to a quality issue. The modification required the replacement of the vehicle’s steering wheel, which could have led to an inadvertent application of incorrect torque settings to the steering wheel bolt by the technician. In certain cases, the steering wheel bolt may not have been installed, causing the steering wheel to experience some play or potentially separate from the steering column if pulled toward the driver. This can increase the risk of a crash. Owners are advised to contact their dealer immediately for transport and repair if they notice excessive play or looseness in the steering wheel.

Nissan first became aware of the issue in January 2023, following a report from one of their dealers about a loose steering wheel found on a 2023 Ariya vehicle. An investigation found the steering wheel center bolt was completely missing. After receiving a second report of a loose steering wheel and missing steering wheel bolt on another 2023 Ariya vehicle in February, Nissan opened an investigation and identified that both vehicles had been serviced by the same technician during the port modification activity.

In response, Nissan launched a dealer quality action to inspect the steering wheels on 418 Ariya vehicles in dealer inventory that was previously repaired as part of the port modification activity. One additional Ariya vehicle with a loose steering wheel was identified during the audit, and an investigation found that the incorrect torque had been applied to the affected steering wheel bolt during the port modification activity. Out of an abundance of caution, Nissan decided to conduct a voluntary safety recall to remedy all vehicles included in the port modification activity.

To address the issue, dealers will replace the steering wheel bolt, and Nissan’s recall number for this issue is PC956, while the NHTSA campaign number is 23V-131.

Front Wheels May Lock Up in 2023 Ford Trucks and SUVs

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Ford is reaching out to the owners of certain 2023 Ford trucks and SUVs regarding a power-train issue that could lead to a loss of 4-wheel drive. The front wheels could also lock up as a result of the defect. This problem has been discovered in the 2023 model year Ford F-150 4×4, as well as the Ford Expedition 4×4 and Lincoln Navigator 4×4 vehicles.

The problem was first detected in January 2023 during the loading process, when reports of front axle pinion fractures on three F-150 4×4 vehicles were received by Ford’s critical concern review group (CCRG). An investigation into the issue found that the same pinions were installed on the Expedition and Navigator 4×4 vehicles.

Further investigation showed that the fractured pinions did not undergo the required heat treatment process at Ford’s axle manufacturing plant. This heat treatment process is crucial to reduce the hardness and brittleness of the pinion stem threads. The problem was limited to pinions in 3.73:1 gear ratio axles, and a team was dispatched to conduct eddy current hardness checks of all available stock at affected assembly plants. The CCRG investigative team also reviewed plant process records to determine the build population of suspect dates.

The pinion can break at any time in 4×4 applications, but it is expected to happen primarily while in reverse as the pinion is subject to higher loads. The driver may hear a loud noise when the pinion breaks or when the drive shaft and flange hit the frame cross member and stability bar after the pinion fractures.

Ford will replace the front axle pinion gear set, and if there is a broken front axle pinion, the entire axle assembly will be replaced. Ford’s recall number is 23S07, and the NHTSA campaign number is 23V-128.

If you own a 2023 Ford Expedition, F-150, or Navigator, it is important to be aware of this recall and take appropriate action. This is a safety-related issue that should be addressed to avoid any potential safety hazards while driving.

Jeep Safety Alert: Clutch Failures Could Result In A Vehicle Fire

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Jeep is a well-known brand in the automotive industry for producing powerful off-road vehicles. However, in December 2022, Jeep’s Technical Safety and Regulatory Compliance (TSRC) investigators began to receive reports of vehicle fires in certain Jeep Gladiator and Wrangler vehicles. It was found that the fires were related to pressure plate failures, which led to overheating and eventual fires.

An investigation was opened, and it was discovered that the trend of vehicle fires related to failed clutch assemblies was found in vehicles built after Recall 21V-028. In this recall, Chrysler repaired certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions because the clutch pressure plate could overheat and fracture.

In January, FCA received inspection details of a 2023 MY Jeep Wrangler vehicle built after the Recall 21V-028, which experienced a complete clutch failure. FCA US identified 26 customer assistance records, 36 warranty claims, and six field reports potentially related to this issue for all markets with dates of receipt ranging from July 5, 2021 to January 12, 2023.

In February 2023, FCA US determined, through the Vehicle Regulations Committee, to conduct a safety recall of the affected vehicles. The recall expands and replaces the previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.

The remedy is currently under development, and owner notification letters are expected to be mailed in April. In some circumstances, the operator may smell a clutch burning odor and/or clutch slippage before the failure, and may receive cluster warning message. It is important for owners to pay attention to any warning signs and immediately bring their vehicles in for repair.

This is not the first time Jeep has had to issue a recall. In recent years, Jeep has had to recall various models due to issues such as faulty airbags, faulty brake systems, and faulty fuel pumps. While recalls can be inconvenient for owners, they are necessary to ensure the safety of drivers and passengers on the road.

Jeep has always prided itself on producing high-quality, durable vehicles that are built to withstand rugged terrain. However, as with any machine, there is always the potential for failure. It is important for Jeep owners to stay informed about any recalls or issues with their vehicles and to promptly bring them in for repair.

In conclusion, Jeep’s recent recall of certain Gladiator and Wrangler vehicles is a reminder of the importance of vehicle safety and the need for regular maintenance and inspection. The remedy for this recall is currently under development, and owners should pay attention to any warning signs and bring their vehicles in for repair as soon as possible.

Tesla Model Y Second-Row Seat Frame Improperly Secured

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A manufacturing error will have the owners of certain 2022-2023 Tesla Model Y all-electric SUVs, returning to their dealerships for an inspection and possibly repairs. The second-row seat frame in these vehicles may have been improperly secured.

Tesla first became aware of the problem in December 2022 when an operator in Tesla’s Freemont, CA manufacturing facility identified a second-row driver-side seat back frame bolt that was not torqued to the proper specification.

The second-row seat belt loads go through the lower seat frame, and if the bolts that secure the frame to the seat backs are not torqued to specifications, the seat belt system may not perform as designed during a collision. Occupants seated in the second-row seating positions could experience an increase in the risk of injury during an accident.

According to the defect report, on some Model Y vehicles, the second-row driver-side seat back frame (second-row driver-side and center seating positions) and the second-row passenger-side seat back frame (second-row passenger-side seating position) are secured to the lower seat frame with 4 bolts per seat back. During the supplier’s production of both seat back frames for certain Model Y vehicles, one or more of the bolts that secure the seat back frames to the lower seat frame may not have been torqued to specifications.

Tesla has identified 5 warranty claims, received between December 9, 2022, and February 14, 2023, that may be related to the problem described above. Tesla is not aware of any injuries or deaths that may be related to the condition.

Owners receiving notices will be asked to return to their Tesla Service Centers to have the second-row seat back frames inspected and the bolts will be torqued. Tesla’s number for this recall is SB-23-13-001 and the NHTSA Campaign Number is 23V-130.

If you are the unfortunate owner of a lemon like a Tesla Model Y all-electric SUV with persistent defects that the manufacturer is unable to fix, you may feel like you are out of options. However, there is hope: the California Lemon Law provides some protections for owners of defective vehicles, and a lemon law lawyer can help you navigate the process.

A lemon law lawyer can help you understand your rights under the California Lemon Law and negotiate with the manufacturer on your behalf. They can also help you prepare and submit a claim to the manufacturer and, if necessary, file a lawsuit to protect your rights. Lemon law cases can be complex, and having an experienced attorney on your side can make all the difference in the outcome of your case.

If you are having repeated problems with your Tesla Model Y and you think it could be a Lemon, or if you have any questions about your rights under the California Lemon Law, please call our office at 1-888-395-3666 or fill in the “Case Review” form at the top of this page, and get some great Lemon Law advice!