General Motors (GM) is recalling certain 2013 Chevrolet Express and 2013 GMC Savana minivans because some could fail to conform to the requirements of the Federal Motor Vehicle Safety Standards. The driver may be able to remove the key from the ignition when the vehicle is running or when the transmission is not in “Park”. Continue reading
Category Archives: Lemon Alert
Suzuki XL7 Fuel Problem
American Suzuki is recalling certain 2007Suzuki XL-7 vehicles originally sold or currently registered in Arizona, California, Nevada, and Texas because some of these vehicles may have a condition in which the plastic supply or return port on the fuel pump module could crack. Continue reading
Coda Airbags May Be Installed Incorrectly
Coda Automotive is asking owners of certain 2012 Coda vehicles to bring in their vehicles to have the side curtain airbag installation inspected. According to Coda, the airbags may have not been installed correctly during manufacturing which could result in the airbags not deploying as intended. Coda will notify owners, and dealers will inspect and correct the side curtain airbag installations as needed. For more information on the problem, owners may contact Coda Automotive at 1-855-464-2632.
Suzuki Headlight Wiring Problem
Suzuki is asking the owners of certain 2004-2006 Forenza and 2005-2006 Reno cars to bring in their vehicles to get a problem with the headlight wiring repaired. According to Suzuki certain vehicles may have poor contact between the terminals wires in the low/high beam headlamp system. The poor contact may generate heat that can melt the splice, resulting in total loss of headlamps. Suzuki will correct the problem by replacing the splice with two heat shrink crimps. Owners wanting more information on the problem can contact Suzuki at 1-714-996-7040.
2012 Automobile Quality Reports
According to the 2012 J.D. Power & Associates quality reports, released earlier this week, automobile manufacturers are producing higher quality vehicles than ever before, except when it comes to audio, entertainment, and navigation technologies. The overall quality of all automobile manufacturers increased by 5% since the 2011 quality reports, but “problems” related to the usability of the systems increased by 8%.
David Sargent, vice president of global automotive at J.D. Power & Associates, says that this does not mean that the quality is getting worse. “At one time, these sophisticated technologies were found only on high end vehicles. Over the past couple years, it is becoming more prevalent in mainstream automobiles. An increase in users who expect the same innovative technology found in their smartphones can quickly become dissatisfied when they can’t get it to work. Automobile manufacturers are listening to the consumers and work hard to meet their expectations but need to keep safety in mind as well. There is a learning curve for drivers to get adjusted to new features.”
This is the 26th year that J.D. Power & Associates has done their initial quality study. It not only serves as an industry benchmark for initial quality measured by the consumer, but it is also used by manufacturers to help them design and build better vehicles. Initial quality is a sign of long-term durability, which directly impacts consumer purchase decisions.
Auto Rental Companies Question Recall Pledge
Three major car rental companies in the United States are refusing to pledge to not rent or sell vehicles with recalls on them, because the pledge does not make exceptions for minor recalls, such as updates to the user manual or door stickers. The companies say they support federal legislation to make rental vehicles safer and they have already pledged to not rent dangerous vehicles, but they feel exceptions should be made for minor recalls that don’t affect safety. Lawyers for the companies say that it is unreasonable to “ground” a vehicle for such minor recalls and a pledge to notify customers of the problem prior to renting them the vehicle should be enough.
The pledge was introduced by Senate chairman Barbara Boxer earlier this year in response to a 2004 rental vehicle accident that claimed the life of two sisters. Boxer says it is unreasonable to make exceptions because all it will do is create legal loopholes. She feel consumers should put pressure on the rental companies to support the pledge, and urges customers to avoid the companies that don’t comply until they make the commitment.
The problem of unfixed recalls continues to plague not only rental car companies, but is an issue with taxis, limousines, used car lots and privately owned vehicles as well.
Consumers Fail To Respond To Recalls
After three recalls and multiple recall notices, owners of certain 1998-2003 Ford Windstar minivans continue to fail to bring in their vehicles to get their recalled rear axles replaced. The automaker had even offered to buy back the vehicles with cracked or perforated axles, but only 60% of the vans have been repaired. There has been substantial talk in the news lately about vehicles being rented and sold with unfixed recalls on them. Automobile manufacturers, rental companies, and car lots have all been working with the government to improve recall notification policies and to improve the recall process, but ultimately it is up to the consumer to take their vehicles in to their local dealerships for repairs. Recalls often seem insignificant to some consumers because of the constant bombardment of recall notices, also known as “recall fatigue”. Unfixed recalls not only affect the occupants of the vehicle, it can have dangerous repercussions to everyone on the road.
Ferrari Crankshaft Manufacturing Error
Approximately one hundred 2011-2012 Ferrari 458 high performance sports cars will be recalled in the United States for a manufacturing problem that could lead to engine damage. The problem was found by Ferrari as they did a routine inspection of one of their fleet vehicles. According to the recall report filed with the National Highway Traffic Safety Administration (NHTSA), a programming error in the factory caused the crankshaft to be formed incorrectly. The error could lead to excessive engine vibration and eventually engine seizure. Ferrari will notify owners who will be given the option of having their engines repaired or replaced. Owners wanting more information on the problem can contact Ferrari at 201-816-2600.
