Category Archives: California Lemon Law

Honda And Acura Seat Belt Safety Issue

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Honda has announced that certain 2018-2020 Honda and Acura vehicles have been found to have a seat belt safety defect. The defect relates to the seat belt buckle channel surface coating, which can degrade over time at low temperatures. This degradation can cause interference between the buckle channel and the release button, increasing friction and leading to issues with the seat belt buckle latching.

The affected vehicles include the 2019-2020 Acura RDX, 2018-2019 Honda Accord, 2018-2019 Honda Accord Hybrid, 2017-2020 Honda CR-V, 2019 Honda Insight, and 2018-2020 Honda Odyssey. If you are the registered owner of one of these vehicles, you will be contacted by the manufacturer and asked to return to your authorized Honda dealer for repairs.

The problem with the seat belt buckle latching issues was first noticed by Honda in June 2019. An investigation was opened, which included durability testing on new seat belt parts. It was during this testing that they noticed the trend of seat belt buckle latching issues in certain vehicles. The investigation ultimately found that the seat belt buckle channel for the driver and front passenger seat belts were manufactured out of specification.

As a result of this defect, Honda has received 301 warranty claims related to the issue between March 22, 2019, and January 16, 2023. Fortunately, there have been no reports of injuries or deaths related to this issue.

Honda’s recall numbers for this issue are NDA, QDB, BDC, MDD, LD9. TDF, FDG, ODH, YDI, ZDE, and the NHTSA campaign number is 23V-158. If you own one of the affected vehicles, it is important that you take action as soon as possible to have the necessary repairs completed.

It is worth noting that if you have experienced ongoing issues with your Honda or Acura vehicle and feel that it may be a lemon, you may have legal recourse under California’s lemon law. This law provides protection to consumers who have purchased or leased a defective vehicle that the manufacturer has been unable to repair after a reasonable number of attempts. The lemon law applies to new and used vehicles and can provide for a full refund or replacement of the vehicle. So, if you have experienced ongoing issues with your Honda or Acura vehicle, it may be worth consulting with a qualified lemon law attorney to explore your legal options.

Ram Trucks: Potential Fire Risk in Cummins 6.7L Turbo Diesel Engines

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Chrysler will be contacting the owners of certain Ram trucks that are equipped with Cummins 6.7L Turbo Diesel engines, due to a potential fire hazard that may arise from an electrical short in the heater grid relay located in the engine compartment. The issue was brought to the attention of the FCA Technical Safety and Regulatory Compliance (TSRC) organization in October 2022, after the detection of a potential trend of engine compartment fires in vehicles that were built after the recall 21V-798.

According to FCA, there have been six customer assistance records, three warranty claims, and six field reports that may be related to this issue. As a result, the company has identified the potential risks associated with the short circuit and has initiated the recall of affected vehicles to address the issue.

NOTE: Ram truck owners are advised to park their vehicles outside and away from structures until the recall repair has been completed to avoid any potential fire hazards. It is important for owners to take this recall seriously and to get their vehicles repaired as soon as possible to ensure the safety of vehicle occupants and nearby property.

The FCA US, LLC’s number for this recall is 13A, and the NHTSA campaign number is 23V-060. This recall is an expansion of and supersedes recall number 21V-798.

If you own a Ram truck that has been repeatedly repaired for the same issue, you may be eligible to take advantage of your state’s lemon law. The lemon law is designed to protect consumers who purchase defective vehicles, such as Ram trucks, and provides them with legal recourse to seek a refund, replacement or monetary compensation from the manufacturer.

Under the lemon law, the manufacturer is given a certain number of attempts to fix the same problem before the vehicle is considered a “lemon.” If the repairs are unsuccessful, the manufacturer may be required to buy back the vehicle or replace it with a similar one. The exact details of the lemon law can vary by state, so it’s important to check the laws in your specific location to understand your rights and options.

If you believe that your Ram truck may be a lemon, document all the repairs and contact an attorney who specializes in lemon law cases. They can review your case and help you navigate the legal process to get the compensation or resolution that you deserve. Remember, the lemon law is there to protect you, so don’t hesitate to explore your options if you believe that you have been sold a defective vehicle.

Lemon Alert – 2018 Jeep Wrangler SUV Later Release

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The 2018 Jeep Wrangler SUV Later Release, a popular off-road vehicle, has been the subject of numerous recalls and investigations. Many of these problems substantially impair the use, value, or safety of the vehicle. There have been a total of 11 recalls issued for the 2018 model year Jeep Wrangler Later Release. Some of the major issues include problems such as corrosion of the left rear frame section, incorrect transmission park rods, a cruise control system that cannot be canceled, and a voltage regulator that may fail and cause the vehicle to stall.

Although a recall hasn’t been issued since 2021, there are 5 ongoing investigations affecting the 2018 Jeep Wrangler SUV Later Release. These investigations include an examination of frame weld deficiencies, electrical over stress in the air bag ACU, seat belt buckle bracket failures, weld quality deficiencies, and the risk of desiccated air bag inflator ruptures.

The 2018 2018 Jeep Wrangler SUV Later Release has received the highest number of complaints for Jeep Wrangler built in the last fifteen years. Some of the major complaints include:

  • Service Brakes (21)
  • Vehicle Speed Control (15)
  • Fuel/Propulsion System (10)
  • Seats (10)
  • Exterior Lighting (8)
  • SEAT Belts (7)
  • Air Bags (7)
  • Lane Departure (5)
  • Steering (995)
  • Suspension (303)
  • Electrical System (120)
  • Power Train (91)
  • Structure (78)
  • Wheels (54)
  • Electronic Stability Control (46)
  • Engine (42)
  • Visibility/Wiper (33)

These recalls, investigations and complaints are a cause for concern. It is important to note that safety issues and repeated problems could mean your Jeep Wrangler is a Lemon. The California lemon law provides a solution for California consumers who have repeated problems with their vehicles. It applies to all new and many used vehicles, whether purchased or leased, for personal and most small business use.

Call us today at 888-EX-LEMON or 888-395-3666 for a free consultation, or complete the short form at the top of this page.

2020 Mercedes Benz GLE Problems

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The 2020 Mercedes Benz GLE is a luxury automobile known for its innovative features and high-performance engine. However, the SUV has also been the subject of a number of customer complaints and recalls due to various problems and defects.

Some of the most common problems reported by customers include passenger air bag not deploying properly, water leaks due to improper welding, active brake assist not engaging, fuel tank leaks, missing information in owner’s manual, detached rear door window trim, and third-row headrests not functioning properly. Other issues include interior switches not illuminating, rear cross member detachment, premature wear of shock absorbers, and failure of driver’s seat fastener bolt.

To address these issues, the manufacturer has issued several recalls, including:

  • Passenger Air Bag may not Deploy Properly
  • Improper Weld May Allow Water To Leak In
  • Active Brake Assist May Not Engage
  • Weld Between Fuel Tank and Filler Pipe May Leak
  • Incorrectly Installed Air Conditioner Drain Hoses
  • Owner’s Manual Missing Information
  • Rear Door Window Trim May Detach
  • Third Row Headrests May Not Function Properly
  • Engine Stall from Water Intrusion into Vehicle

If you own a 2020 Mercedes Benz GLE and have experienced any of these problems or other defects, you may be entitled to a remedy under California Lemon Law. This law provides protection to consumers who have purchased a vehicle that has a significant defect that affects its use, value, or safety, and that cannot be repaired after a reasonable number of attempts. If you are experiencing problems with your vehicle, it is important to consult with an experienced Lemon Law attorney who can help you understand your rights and take action to get the compensation you deserve.

In conclusion, the 2020 Mercedes Benz GLE is a high-performance luxury vehicle that has received numerous customer complaints and has been the subject of several recalls due to various problems and defects. If you are experiencing issues with your vehicle, it is important to know your rights under the California Lemon Law and to seek the help of a knowledgeable attorney who can help you get the compensation you deserve.

Your Cadillac CTS Could Be A Lemon

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In most cases, the Cadillac CTS is a reliable vehicle, but over the years there has been a pattern of problems that owners have been dealing with. Below are some common problems affecting GMs’ Cadillac CTS vehicles:

Cadillac CTS Dash Cluster Problems

In February 2022, a class-action lawsuit was filed against General Motors over issues with its Cadillac User Experience (CUE) system. This lawsuit was originally filed against GM in the U.S. District for Southern California back in 2019 by owners of Cadillac vehicles equipped with its CUE infotainment system. Plaintiffs alleged cars equipped with Cadillac CUE have touchscreens that are prone to delaminating and cracking, making them impossible to use.

Other Cadillac CTS Dash Cluster Problems Include:

  • Dash Cluster Is Completely Dead
  • Dashboard / Speedometer Lights Continually Blinking
  • Gauges Become “Stuck”
  • “Starting Disabled Remove Key” Warnings

Cadillac CTS Rear Differential Problems

Over the years, the Cadillac CTS model has received many complaints about differential problems. They have recently been recalled for roll pins in the rear-axle differential that could fatigue and crack. If these pins break while the vehicle is driven, it could cause the rear to lock up, creating a dangerous driving situation. Other differential problems include a rear axle pinion seal that could experience a fluid leak. If the fluid leaks low enough, a lack of lubrication could lead to increased differential noise and eventual failure.

Symptoms Of A Bad Rear CTS Differential

  • Vibrations that increase in intensity as you speed up.
  • Grinding Gears
  • Whining Noises
  • Metal Shavings In Differential Fluid

Cadillac CTS Check Engine Light Flashes

When your Cadillac CTS “Check Engine Light” goes on, you don’t immediately stop your vehicle and turn off the engine, unless you are experiencing engine performance issues such as poor acceleration or rough idling. The engine light warning could be a minor issue or it could mean something more serious. For most Cadillac CTS owners, it means a trip to the car dealership to investigate the issue and get the light turned off.

Common Cadillac CTS Check Engine Light Problems include:

  • Faulty Steering Wheel Position Sensor
  • Loose Or Damaged Gas Cap
  • Faulty Mass Air Flow (MAF) Sensor
  • Oxygen Sensor Failure
  • Catalytic Converter Failure
  • EVAP (Evaporated Emission Control System) Leak
  • EGR Exhaust Gas Re-circulation Valve Failure
  • Dirty Spark Plugs Or Damaged Spark Plug Wires
  • Vacuum Leak

If your vehicle is experiencing repeated problems it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

Our firm has 30 years of experience in dealing with nearly every kind of manufacturer of motor vehicles and have represented thousands of clients throughout the state of California. When we submit a demand on your behalf, the manufacturer is more likely to respect the legitimacy of your claim and our long experience in handling such matters.

Ford And Lincoln Vehicles Investigated For Brake Hose Ruptures

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Automotive Defect Investigation The National Highway Traffic Safety Administration (NHTSA) Office of Defects Investigation (ODI) is continuing to investigate certain Ford Fusion and Lincoln MKZ sedans for front brake hoses that could prematurely rupture.

The vehicles under investigation include:

2013-2018 Ford Fusion
2013-2018 Ford Fusion Hybrid
2013-2018 Lincoln MKZ
2013-2018 Lincoln MKZ Hybrid

In August 2020, Ford issued a safety recall (NHTSA campaign number 20V-469) for certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles, because these vehicles were experiencing premature brake hose (jounce hoses) rupturing. The investigation that led to the recall found that the problem was due to localized failures of the internal reinforcement braid because of cyclic fatigue during suspension and steering movement. The recalled part was introduced into Ford Edge production on June 25, 2014, and was taken out of production on December 21, 2017. The recall had dealers replacing both front brake jounce hoses with a newly revised braid material and performing a brake system bleed.

The ODI has continued to receive complaints alleging front brake hose failures on 2013-2018 Ford Fusion and 2013-2018 Lincoln MKZ vehicles that were not included in the Safety Recall (20V-469). Customer complaints allege the brake hoses are rupturing and leaking brake fluid, with little to no warning. The leaked brake fluid can cause drivers to experience a soft brake pedal, increased pedal travel, and/or extended braking distances. The ODI has received over 50 complaints related to this problem. One complaint alleged a crash as the result of a failed brake hose.

Lemon laws are state and federal laws that provide protection for consumers who buy or lease cars, trucks, SUVs, motorcycles and other consumer goods. The goal of such lemon laws is to provide compensation to consumers for defective products that fail to meet the standards of quality and performance asserted in manufacturers’ warranties.

If your vehicle is experiencing repeated problems like the ones listed above, it could be a Lemon. Know your Lemon Law Rights. If you have any questions about your rights and the California Lemon Law, please call our office at 1-888-395-3666 and get some great Lemon Law advice!

The Lemon Law and Used Vehicles
A Major Law Change

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One of the most critical legal elements under the California lemon law is that a vehicle must be a “new motor vehicle” to qualify under the law. Since its inception decades ago, the California lemon law has enjoyed a very broad definition of the term, “new motor vehicle” which included new vehicles, but also included used vehicles which had some of the factory warranty left remaining on the used vehicle at the time of purchase. For example, if you purchased a used vehicle from a dealership with 25,000 miles on the odometer, and the vehicle had a 36,000 mile warranty when sold as new, the vehicle would still qualify under the lemon law despite being a used vehicle.

Sadly, however, the new recent case law sent a punch to consumers who have bought used vehicles. In Rodriguez v. Us, the California Court of Appeals determined that a used vehicle with some of the factory warranty remaining is not to be considered a “new motor vehicle” and is therefore not protected by the lemon law. (There are some exceptions to this such as the vehicle was a certified pre-owned vehicle, and dealership demos.) Rodriguez basically wipes out access to the lemon law for about 30% of all consumers.

The full effect of this new law is still unfolding and the full impact yet unknown. Rodriguez may also be appealed before California’s Supreme Court. However, in the meantime, we do know that the Rodriguez case has sent a shock wave in the California lemon law legal world, and significantly impacts consumers who have purchased used vehicles.

Chevy Bolt Battery Problem Update

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General Motors is still rolling out new batteries for the troubled Chevy Bolt electric vehicle, albeit very slowly. We are hearing from clients and potential clients that dealerships are putting them on “wait lists” for the new battery but are not hearing again from the dealership. The dealerships give the owner no times table for getting their new battery as well. Obviously, this is very frustrating for consumers who are tired of figuring out ways to safely charge their EV. To date, we have only heard of the new batteries actually being installed in the 2017 – 2019 year models, but not for any 2020-2021 models. The good news is that once the battery has been installed, consumers seem to be happy with the new battery giving them a longer range than the original. More importantly, we have not heard of any problems associated with the new battery. This is good news for consumers.

With that said, we are still accepting Chevy Bolt cases, regardless of whether the new battery has been installed, and we continue to achieve favorable settlements with General Motors. Many of our settlements are for cash, allowing the consumer to receive compensation while being allowed to keep the vehicle.

Please call us at 1-888-395-3666 for more details about this problem.

Chevrolet Bolt EV

Here is a summary of the defect.
General Motors recalled all of their Chevrolet Bolt EVs because there is a manufacturing defect affecting the battery cell. The problem is aggravated when the battery is charged to a full or nearly full state after it has been substantially depleted. The battery could overheat and catch fire, causing damage to the vehicle and structures around it. As a temporary solution, GM asked owners to reprogram their hybrid propulsion control module to limit a full charge.

The safety recall from the NHTSA states the following:
As an interim remedy, dealers will reprogram the hybrid propulsion control module to limit full charge to 90%. Until this interim is completed, customers should enable either “Hilltop Reserve” (for 2017-2018 model year vehicles) or “Target Charge Level” (for 2019 model year vehicles) using their vehicle’s infotainment center. These two features will limit the vehicle’s state of charge to 90% until the HPCM2 software re-calibration is applied. If customers are unable to successfully make these changes or do not feel comfortable making these changes, they will be advised to not park their car in their garage or carport until after they have visited their dealer.