The owner of a 2014 Jeep Grand Cherokee, bought in November 2013, started experiencing repeated problems with his SUV shortly after purchasing it. The first repair attempt was in December 2013 with an additional five more repair opportunities at his Jeep dealership. These problems included a defective transmission, suspension, and alignment; which made the Grand Cherokee difficult to drive. This is when the owner decided to call the Law Offices of Delsack & Associates, P.C. for advice. Continue reading →
Chrysler has announced that certain 2014-2015 RAM 1500 Quad Cab trucks may not comply with the requirements of Federal Motor Vehicle Safety Standards (FMVSS) for airbag safety. According to reports, the affected vehicles are equipped with side air bag inflatable curtains (SABIC) that may not fully overlap the C-pillars. In the event of an accident, the SABIC may not inflate as intended, increasing the risk of injury to the rear seat occupant.
The Law Offices of Delsack & Associates, P.C. recently helped the owner of a 2014 Dodge Ram 2500 obtain a manufacturer buyback for defects with his truck. He purchased the vehicle in December 2013 and almost immediately started having problems.
The ‘Check Engine Light’ would illuminate constantly.
The Powetrain Control Module (PCM) had been replaced.
The transmission was difficult to shift.
Problems with the fuel system injection timing resulted in the replacement of the high pressure pump and the
Technical Service Bulletins (TSBs) are recommended repair procedures issued by a manufacturer alerting dealers to potential non-safety related defects affecting a vehicle’s performance or life. They help repair technicians diagnose and repair a problem, specifying tools, techniques, and required parts. They can also alert dealers to issues, such as changes in tire pressure or lubricants, repair procedures, and maintenance requirements. TSBs are not recalls and do not entitle customers to free repairs, but some bulletins indicate when the manufacturer is extending warranty coverage for a specific problem. Knowing about TSBs issued for your vehicle can help you save money by alerting you of problems with a car you own or plan to buy. In some cases, they also can expose an early hint of a potential safety problem or the risk of an expensive future problem. Depending on the issue, some bulletins may be difficult to understand for anyone unfamiliar with car repair.
In the above video, Channel 2 consumer adviser Clark Howard warns that not every notice is legitimate and should be looked into thoroughly.
A month after purchasing a 2014 GMC Acadia, the owner of the SUV found himself returning to the dealership for repairs. He subsequently had to take the vehicle in four more times to try and repair a loss of power, Stabili Trak and ABS light problems, and severe vibrations. These defects resulted in the vehicle being towed in on several occasions. At this point he was concerned about the safety of his family and decided to call the Law Offices of Delsack & Associates, P.C. Continue reading →
Owners of certain 2010-2014 Volkswagen vehicles will be receiving safety notices for a problem affecting the air bag system. According to reports listed on the NHTSA website, the steering wheel clock spring could become contaminated with debris causing a displacement of the internal guide loops and tension to the internal flat cable. If the cable tears, loss of electrical connection to the driver’s front airbag will disable the airbag and cause the airbag monitoring indicator light to illuminate. Continue reading →
The Law Offices of Delsack & Associates, P.C. were contacted by the owner of a 2012 Ford Fiesta experiencing repeated problems. Our client had purchased the Fiesta in September 2011 and was experiencing safety related problems with the transmission. The vehicle was difficult to shift, would shutter, and often slip out of gear while driving. After giving her Ford dealership four (4) opportunities to repair the problems she decided to contact us for advice. Continue reading →
The Law Offices of Delsack & Associates, P.C. were recently contacted by the owner of a 2013 Audi Coupe, who was looking for advice about his defective vehicle. He said he was experiencing problems with the engine and transmission which caused the vehicle to accelerate poorly, hesitate, and surge under normal driving conditions. The vehicle also had a defective suspension which required repeated repairs to the rear differential. His dealership verified that the vehicle was undriveable, but they were unable to offer any solutions. Continue reading →
