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2019 Cadillac CTS Lemon Law Success Story

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Our client leased a 2019 Cadillac CTS.

On September 26th he provided the Cadillac dealership the first opportunity to repair the defective 2019 CTS. This vehicle was seen for squealing brakes and the front end was riding rough. He was also having problems with the radio system booting down and then restarting. The mileage at that time was 2,564 miles.

In October he brought the vehicle back in for squealing brakes and the sensation of tension in the front end when he would slow down the vehicle.

On December 13th he was still having problems with squealing brakes and brought it in for the third time.

In January he brought the car in for the brake problem, a vibration in the front end that was felt in the steering wheel and a vibration sound in the dashboard on the driver’s side. It was his 4th visit to the dealership.

Another visit to the dealership was on February 21st with a rattle above the push start button when driving at 30 mph or higher.

The final visit to the authorized Cadillac dealership was on June 16, 2020 with the brakes still making a squealing noise and a front end vibration at 30-50 mph while driving. He had 7,506 miles on his CTS by that time.

After trying unsuccessfully to have these defects repaired by the authorized Cadillac dealership 6 times, he then retained the Law Office of Barry Edzant to represent his demand for repurchase of the vehicle under the California lemon laws.

Our firm was able to win a full repurchase for our client of his defective vehicle. This included reimbursement for his down payment, monthly payments, and registration, less only a mileage deduction allowed under California’s lemon law, pay off the balance in full and paid all attorney fees. We also received additional compensation for our client above the actual purchase price.

Needless to say our client was very thrilled with the outcome. If you are having problems with your vehicle, we would be happy to answer your questions. Please call the Law Office of Barry L. Edzant at 888-395-3666. We handle Lemon Law cases throughout the state of California.

Ford & Lincoln Rear End Grinding Noise

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In December 2020, Ford opened an investigation into a Ford engineering vehicle that experienced a rear drive unit seizure. The final analysis found that the seizure was the result of inadequate lubrication and that a malfunction during the rear drive unit lubricant fill procedure was the cause of the miss-fill. Further investigation found another ten rear drive units with low lubricant fill level and 3 warranty claims for this condition. As a result, Ford will be recalling certain 2020-2021 Ford and Lincoln cars and trucks.

Vehicles Affected Include
2021 Ford Bronco Sport
2020-2021 Ford Edge
2020 Ford Escape
2021 Lincoln Corsair
2020 Lincoln Nautilus
WARNING: Drivers may hear a metallic grinding or whining sound from the rear of the vehicle prior to a rear drive seizure.

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced. Ford’s number for this recall is 21S02 and the NHTSA campaign number is 21V-011.

Tesla 3, S And X Investigated For Unintended Acceleration

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In December 2019, the National Highway Traffic Safety Administration ( NHTSA) received a petition that requested an investigation into alleged sudden unintended acceleration (SUA) in certain 2017-2019 Tesla Model 3, 2013-2019 Tesla Model S and 2016-2019 Tesla Model X vehicles. The petition cited 127 consumer complaints including 110 crashes and 52 injuries.

On January 13, 2020, the NHTSA’s Office of Defects Investigation (ODI) opened a Defect Petition (DP20-001) to assess the request. The investigation included reviews of all complaints and supporting information, as well as an additional 14 complaints that were either not included in the petition or were submitted after the petitioner’s submission. The review also included analyses of available crash data (EDR, Tesla log data, and/or video data) the NHTSA acquired from Tesla, as part of the investigation.

After reviewing the data, ODI has not identified evidence that would support a defect investigation into SUA in the subject vehicles. According to the NHTSA, “In every instance in which event data was available for review by ODI, the evidence shows that SUA crashes in the complaints have been caused by pedal misapplication. There is no evidence of any fault in the accelerator pedal assemblies, motor control systems, or brake systems that has contributed to any of the incidents. There is no evidence of a design factor contributing to increased likelihood of pedal misapplication. The theory provided of a potential electronic cause of SUA in the subject vehicles is based upon inaccurate assumptions about system design and log data.”

“NHTSA is authorized to issue an order requiring the remedy of a defect if the Agency’s investigation shows a defect in design, construction, or performance of a motor vehicle that presents an unreasonable risk to safety. Since the information is not indicative of a vehicle based defect, it is unlikely that any investigation opened because of granting this petition would result in an order concerning the notification and remedy of a safety-related defect. Therefore, upon full consideration of the information presented in the petition and the potential risks to safety, the petition is denied. The denial of this petition does not foreclose the Agency from taking further action if warranted or the potential for a future finding that a safety-related defect exists based upon additional information the agency may receive.”

Cadillac, Chevy & GMC Seatbelt Safety Defect

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General Motors has decided that a seat belt safety issue exists in certain 2020-2021 Cadillac, Chevrolet and GMC vehicles. They will be contacting owners with instructions to return to their dealerships for repairs.

According to the safety report filed with the NHTSA, the wrong seat belt bolt may have been used at one or multiple locations to secure the seat belt to the vehicle. If an incorrect bolt was used, the seat belt may not be properly attached and may not properly restrain an occupant during a crash.

Vehicles Affected Include
2020 Chevrolet Bolt EV
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Blazer
2021 Chevrolet Camaro
2021 Chevrolet Colorado
2021 Chevrolet Equinox
2021 Chevrolet Silverado 1500
2021 Chevrolet Silverado 2500
2021 Chevrolet Silverado 3500
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Canyon
2021 GMC Sierra 1500
2021 GMC Sierra 2500
2021 GMC Sierra 3500
2021 GMC Yukon
2021 GMC Yukon XL

Dealers will correct the problem by replacing any suspect bolts. GM’s number for this recall is N202322230 and the NHTSA campaign number is 20V-811.

2020 Chevrolet Bolt EV Reduced Braking

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A small number of 2020 Chevrolet Bolt EV owners will be returning to their dealerships to repair a problem affecting the brakes in their vehicles. General Motors has decided that this defect can affect vehicle safety.

According to the defect report, certain 2020 Chevy Bolt EVs may have improperly cast front left brake calipers. (Iron used to manufacture the caliper was not properly treated by the supplier prior to casting.) During a high pressure braking event, the caliper could fracture and brake fluid would be lost to half of the vehicle’s braking system. The problem could result in an unexpected reduction in brake performance and an increased chance of an accident.

Owners receiving notices will be asked to return to their dealerships to have the casting lot number of the front left brake caliper inspected and replace as necessary. GM’s number for this recall is N202321400 and the NHTSA campaign number is 20V-808.

Chevrolet And GMC Trucks – Center Seating/Console Rattle

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A defect relating to seatbelt safety will have approximately 624,000 Chevrolet and GMC truck owners returning to their dealerships for an inspection and repairs. These vehicles are equipped with a center front row seating position.

According to the NHTSA defect report, the center front row seatbelt bracket may not be properly secured to the seat frame. If the bracket is loose, the seatbelt will not restrain the occupant during a crash or high-speed braking event.

WARNING: Signs that the problem exists include a rattling coming from the center seat / console area, the center front seat belt will feel loose or could detach from the seat completely.
Vehicles Affected Include
2019-2021 Chevrolet Silverado 1500
2020-2021 Chevrolet Silverado 2500
2020-2021 Chevrolet Silverado 3500
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2019-2021 GMC Sierra 1500
2020- 2021 GMC Sierra 2500
2020- 2021 GMC Sierra 3500
2021 GMC Yukon XL

Dealers will inspect the left-side and right-side front-row center seat-belt bracket attachments and reassemble it correctly as necessary. GM’s number for this recall is N202314670 and the NHTSA campaign number is 20V-792.

2020-2021 Ford Explorer and 2020-2021 Lincoln Aviator Engine Vibrations

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Drivers experiencing engine vibrations in their 2020-2021 Ford Explorer and 2020-2021 Lincoln Aviator SUVs could have vehicles manufactured with engine mounting fasteners that were not correctly installed.

According to a defect report filed with the NHTSA, the automated tool used to secure the right-hand motor mount fasteners was not functioning properly and a manual handheld tool was used.  The manual backup process was not calibrated correctly and the motor mounts were improperly torqued.  Over time, one or more of the mounts could loosen and the engine will begin to vibrate.  If the problem is not fixed the engine mounts could eventually break.

Ford will notify owners to return to their dealers to have the right-hand motor mount fasteners replaced. The recall is expected to begin February 8, 2021. Ford’s number for this recall is 20S72 and the NHTSA campaign number is 20V-788.

2021 Cadillac Escalade Dim Seatbelt And Airbag Warning Lights

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Some 2021 Cadillac Escalade and Escalade ESV vehicles may fail to comply to the Federal Motor Vehicle Safety Standards (FMVSS) for controls and displays of the occupant crash protection system.

According to the defect report, the front passenger seat belt and airbag status lights on the overhead console could be unknowingly set to night mode, making them not visible to vehicle occupants.  The body control module (BCM) software in these vehicles may inadvertently set the “night mode” in the daytime when the remote start is used or when the vehicle is turned off and re-started without opening the door for ten minutes.  If night mode is active during the daytime the driver and front passenger may not notice the warning that the seat belt is unbuckled or that the airbag is deactivated.  This problem can increase the risk of injury during a crash.

General Motors will be notifying owners of affected vehicles beginning in February.  Dealers will correct the problem by updating the BCM software.  GM’s number for this recall is N202319980 and the NHTSA campaign number is 20V-790.