Author Archives: admin

2018 Chevrolet Tahoe Repeated Repair Attempts

Posted on by

Our client purchased a 2018 Chevrolet Tahoe and was very happy.

Her first visit to the Chevrolet dealership was on April 9, 2019 because the heater was blowing out luke warm air when she had the temperature up to 83-85 degrees. It also was having a rough idle in the morning.

The next visit was on August 12 due to the fact that the Tahoe had a knocking engine noise upon start up.

She was back again on October 7th because the cold idle was idling intermittently, and after the vehicle had warmed up, there was a loud knock noise coming from the engine. Also when the HVAC control was set to any temperature above 75 degrees, the air was hot.

She brought the vehicle to the dealership again on November 18th. The check engine light was on, the engine was running rough when at a complete stop and while using the AC and setting it to a low temp, the AC was blowing out cold air and then would become warm air.

The last visit was on January 27, 2020 and the check engine light was on again.

This is when she called to talk to Barry at the Law Office of Barry L. Edzant as she was very frustrated and wanted to know what her rights were under the California Lemon Law. After speaking with him and his reviewing some paperwork, Barry felt that she met the criteria of the California Lemon Law and our law firm was retained. A demand letter was sent on her behalf to General Motors Corporation.

GMC decided to repurchase the 2018 Chevy Tahoe. The manufacturer reimbursed our client for the down payment, all payments made to date, paid off the loan, paid for the registration, less a mileage deduction allowed under the California Lemon Law. They also paid for all attorney fees. Our client was so excited about the outcome.

If you have having problems with your vehicle and think your vehicle may be a lemon, please contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666. He’ll be happy to answer your questions about the lemon law.

2017 GMC Acadia California Lemon Law Buyback

Posted on by

After trying unsuccessfully 6 times to have her defective 2017 GMC Acadia repaired, our client called our office for advice and to retain our law firm.

She first brought the vehicle in on June 28, 2018 because she heard grinding noises at low speeds. She also was driving the Acadia out of the driveway one day when the vehicle lost all power and stalled out.

Her next visit was on July 7th and she brought it in due to the fact that when driving at low speeds (5-10 mph) the vehicle would come to a complete stop and then an alert message would come up telling her to release the parking brake button.

A couple of weeks later on the 23rd she was back at the GMC dealership because when driving at low speeds (10-15 mph) the vehicle would lose all power with the engine staying on but they vehicle could not accelerate. The service parking brake light would come on also.

On January 11, 2019 she brought the GMC Acadia back for repairs because the seatbelt would not extend or retract.

The vehicle was brought back to the dealership to install engine oil cleaner to clean and start breaking down the piston ring carbon build up.

He last visit was on May 2, 2019 because the steering wheel horn was very difficult to honk. She also mentioned to the service advisor that while driving at low speeds her Acadia would stop without her braking.

Our office sent General Motors Corporation a demand letter to repurchase her defective under the California Lemon Law. GMC agreed to repurchase her 2017 GMC Acadia, pay off the balance, reimburse our client for the down payment, monthly payments, less a mileage fee allowed under the California Lemon Law. They also paid all attorney fees. Our client couldn’t have been happier.

If you have questions about the California Lemon Law or think your vehicle may be a lemon, contact California Lemon Law Attorney, Barry L. Edzant at 888-395-3666 for a free consultation.

2021 Cadillac, Chevy And GMC SUV Third Row Seat Belt Problem

Posted on by

A defect affecting occupant safety exist in certain 2021 Cadillac, Chevrolet and GMC SUVs. General Motors will be contacting owners to return to their dealerships for repairs.

According to the defect report, during installation of the third row seating, one or both outboard seat belts may have been inadvertently entrapped in or miss-routed behind the outboard seat folding mechanism. If a seat belt is routed this way itcould become damaged in the folding mechanism and may not protect occupants during an accident.

If the problem exists, vehicle owners may notice damage to the third row seat belt or may have difficulty latching the belt or operating the third row seat.

Vehicles Affected Include
2021 Cadillac Escalade
2021 Cadillac Escalade ESV
2021 Chevrolet Suburban
2021 Chevrolet Tahoe
2021 GMC Yukon
2021 GMC Yukon XL

GM dealers will inspect the third-row outboard seat belts, replacing any damaged seat belts, and rerouting them if necessary. GM’s number for this recall is N202313000 and the NHTSA campaign number is 21V-190.

2018 Chevy Traverse CA Lemon Law Buyback

Posted on by

Our lemon law client was so happy about purchasing his 2018 Chevy Traverse. After a few months he starting taking his vehicle to the authorized Chevrolet dealership to have them make repairs on his vehicle.

The first visit was on May 16, 2018.  His complaint was that the third row middle seat belt would keep getting stuck.

The next visit in November he requested an alignment check which they performed.

Our client’s third visit was because the defrost control was coming apart.

A couple of weeks later he was having problems with both the rear and middle seat belt buckles.

His next visit was to request another alignment which the dealership completed.

He was back in on July 23. 2019 because he was seeing a shift to park message when he was in park and could not turn off the vehicle.

The next visit was to perform a recall on the brake pedal.

His Chevrolet Traverse was back in the shop a month later because the check engine light was on.  While there they also found the code P0018 and fixed it.

The last visit to the Chevrolet dealership was on February 14, 2020.  Our client stated that while driving over 60 mph, the RPM’s were revving high and it felt like it was losing power.  This happened while accelerating.  The check engine light kept going on and off.  He also complained that the shift to park message appeared when in park and he could not turn off the vehicle.  At this point our client was frustrated and felt that he had given General Motors enough chances to fix his vehicle and so he called our law office.  His spoke with attorney Barry L. Edzant and then emailed our office some documents for the attorney to review.

We sent a demand letter to General Motors Corporation demanding that they buy back his defective vehicle under the California Lemon Law.  They agreed to repurchase his vehicle, pay off his loan, reimburse him for any monthly payments made and his down payment less a mileage fee allowed under the California Lemon Law.  They also paid for his registration and paid for his attorney fees.  Our client was thrilled with the results.

If your vehicle is giving you problems and you think you might be driving a lemon, please contact the Law Office of Barry L. Edzant at 888-395-3666 to get some answers.

2020 Nissan Murano Ball Joint Separation

Posted on by

Nissan will be asking the owners of certain 2020 Nissan Murano SUVs, to return to their dealerships for a problem that could result in loss of vehicle control. Approximately 15,000 vehicles are affected by this recall.

According to the defect report, an equipment failure at the supplier resulted in improperly formed billets in the transverse links. As a result, the right and left transverse links are out of specification and in rare cases could separate from the ball joint. This could result in loss of vehicle control and an increased chance of an accident.

Owners of affected vehicles will be notified to return to their dealer to have the left and right hand transverse links inspected for the affected LOT codes. If the LOT code is identified, the dealer will replace the links and perform an alignment.

Nissan’s number for this recall is PC797 and the NHTSA campaign number is 21V-170.

2017 Chevrolet Corvette Repeat Repair Attempts

Posted on by

Our client gave the Chevrolet dealership 6 chances to try and resolve all the problems he was having with his 2017 Chevrolet Corvette.

The first visit was on February 28, 2017 when he brought it in due to the mode select feature was inop.

The second visit was in March and the throttle response in any mode seemed to be the same.

His third visit was for multiple problems.  He noticed an intermittent stumble around 75 mph while city driving.  The power steering rack was seeping.  When changing stations on the steering wheel switch, the display showed it moving to another station but it did not actually move to the other station. The driver window was losing it’s memory and would be left down over night.   And lastly, there was a lack of acceleration when in trac mode.

The fourth visit was in August.  The problems included the car stumbling at low speeds, the IPC was inop at times during the night and after driving hard and coming to a stop there would be a delay when trying to accelerate again.

The fifth visit was in July 2018 and the Chevrolet dealership had the vehicle for 15 days. It was in due to a cold start problem and there was a clunk while shifting into reverse. He was continuing to have a stumble while driving at about 70-75 mph with a light acceleration in manual mode in 8th gear. While coming to a hard stop and then accelerating to go to a passing gear he felt a delay before the Corvette would accelerate. Also, the launch control was not working.

His last visit was on May 17, 2019 and he took it to the dealership for a shudder at 30-40 mph while accelerating lightly. The dealership had his vehicle for over 32 days total and was still not able to fix his vehicle. That is when he called our law firm.

Our firm filed a demand on our client’s behalf for General Motor’s Corporation to repurchase his vehicle under the California Lemon Law. Within a few months they agreed to repurchase his Corvette. GM paid off the balance on the vehicle, reimbursed our client for the down payment, monthly payments, registration, less the mileage fee allowed under the California Lemon Law. They also paid our attorney fees.

If you are having problems with your vehicle that the dealership is not able to fix, you may be driving a lemon. Please call Barry at 888-395-3666 at the Law Office of Barry L. Edzant for a free consultation and to find out your rights under the Lemon Law.

 

2020-22021 Nissan Altima Steering Wheel Vibrations

Posted on by

Nissan will be contacting the owners of certain 2020-22021 Nissan Altimas, because of a problem affecting the steering in their cars. Approximately 2,407 vehicles are being recalled.

According to the defect report, in December of last year, Nissan became aware of a Nissan Altima owner who reported a loss of steering while driving. The vehicle was towed to a Nissan dealership and an inspection found that the tie rod ball joint fasteners had become loose and fell off. As a result the tie rod ball joint separated from the steering knuckle and steering was lost.  Further investigation found that a back up process had been used during production, that resulted in inconsistent torque control of the torque on the rod ball joint fastener. All vehicles that underwent the back up process during production were audited and 48 loose tie rod ball joint fasteners were found and repaired.

Owner of affected vehicles will be contacted and instructed to return to their dealers to have their Altima inspected. The left and right hand tie rod ball joint fasteners will be tightened to specification and any missing fasteners will be replaced. Nissan’s number for this recall is PC795 and the NHTSA campaign number is 21V-138.

Hyundai Ioniq And Kona EV Battery Fire

Posted on by

Hyundai Motor America will be asking owners of certain 2020 Hyundai Ioniq Electric and 2019-2020 Hyundai Kona Electric vehicles to return to their dealerships because of a problem affecting the lithium-ion battery.

In March 2019 Hyundai received three reports of Kona electric vehicles catching fire while parked. All vehicles involved were reportedly parked with a fully charged battery. Further investigation found several similar incidents which initiated an investigation into the problem. As a result of this investigation, a campaign was launched to upgrade the BMS software for early detection of abnormalities in the battery while the vehicle is parked. The software update was developed as a fail safe countermeasure as they continued their investigation

In February 2021 Hyundai became aware of a Kona EV. with the updated software. that caught fire while at full state of charge. Further investigation into the cause found an internal short within the battery cells caused by a folded Anode tab could result in Lithium plating on the Anode tab to contact and short circuit to the Cathode. Based on this information a safety campaign will be conducted to replace the Battery System Assembly (BSA)

Once parts are available, dealers will replace the Battery System Assembly (BSA). Owners are advised to park their vehicles outside and away from structures until the recall is complete. The recall is expected to begin end of April. Hyundai’s number for this recall is 200 and the NHTSA campaign number is 21V-127.