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Chevrolet Malibu And Cadillac XT4
Rear Seat Rattle

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In March 2021, a safety report was submitted to GM’s Speak Up for Safety program regarding a warranty claim affecting the seat belt on a low mileage 2021 Cadillac XT4. The customer’s complaints included a rattling noise coming from the passenger side rear seat belt. The rattle could be heard while driving or when attempting to use the seat belt. The dealer determined that the noise was caused by a missing lower fastener in the retractor assembly. A search for similar allegations discovered three additional potentially related claims also involving XT4 vehicles. In each case, the complaint was a rattling noise that was determined to be caused by a loose or missing fastener in a rear seat belt retractor.

An investigation also revealed that 2016-2021 Chevrolet Malibu vehicles were assembled at the same place using the same right-hand rear side assembly process and added these vehicles to the investigation. Data for the entire population of approximately 1.4 million 2019-2021 XT4 and 2016-2021 Malibu vehicles produced at Fairfax found no additional related claims.

Investigator analysis of the repair procedure determined that the procedure could have been the cause of the loose or missing fasteners under a specific set of circumstances that was unlikely to occur, but possible. The investigator retrieved plant manufacturing records to determine whether other vehicles were subject to similar repairs. Those records identified 437 such vehicles out of the total population. Testing was also conducted that determined it was possible for the condition to be present with the absence of warning noises, even though each of the three relevant field reports did describe audible warning signs.

Although no additional related claims were found, GM have decided to conduct a recall.

According to the defect report, GM will be recalling certain 2016-2021 Chevrolet Malibu and 2019-2021 Cadillac XT4 vehicles manufactured at their Fairfax plant. Dealers will inspect the rear seat belt retractors and tighten them as necessary. GM’s number for this recall is N212333380 and the NHTSA campaign number is 21V-649.

2022 Volkswagen Taos Stalls When Coming To A Stop

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In June 2021 Volkswagen started an investigation into certain Taos compact SUVs after reviving field complaints of stalling when coming to a stop. The vehicles affected by this defect are equipped with all wheel drive powertrains.

According to the defect report, some 2022 VW Taos with all wheel drive powertrains and a specific software version installed in the engine control unit, could experience a stalling condition when coming to a stop. Conditions such as high ambient temperatures, high engine loads and a running air conditioner increases the chance of an engine stall. The cause for stalling is currently under investigation.

To correct the problem, Taos owners with affected vehicles will be asked to return to their dealers to have the ECU software updated. Owner notification letters are expected to be mailed October 2021. Volkswagen’s number for this recall is 24HH and the NHTSA campaign number is 21V-615.

2019-2020 Toyota Yaris Fuel Pump Failure And Engine Stall

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Toyota will be asking the owners of certain 2019-2020 Toyota Yaris vehicles to return to their dealerships for a problem that could lead to fuel pump failure and an engine stall.

Last year Mazda, which is responsible for the vehicle’s design and manufacturing, started an investigation into Mazda and Toyota vehicles experiencing fuel pump failures. Based on the recovered parts and other investigations, Mazda reported that the fuel pumps in the subject vehicles were affected by exposure to high environmental temperatures.

According to the defect report, these vehicles are manufactured with low pressure fuel pumps with low density impellers. These impellers were exposed to production solvent drying for longer periods of time which make them more susceptible to fuel absorption, impeller deformation and impeller cracking. In some cases, the impeller could deform to a point that creates enough interference with the fuel pump body to cause the fuel pump to stop operating. An inoperative fuel pump will result in an illuminated check engine light, master warning indicators, rough engine running and an engine no start and/or vehicle stall while driving.

Toyota will be contacting owners of affected vehicles with instructions to return to their dealerships to have the low pressure fuel pump assembly replaced. Toyota’s numbers for this recall are 21TB05 and 21TA05. The NHTSA campaign number is 21V-617.

Chevrolet Equinox And GMC Terrain Tire Tread Separation

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General Motors have decided that a defect affecting vehicle safety exists in certain Hankook tires installed as original equipment on some 2021-2022 Chevrolet Equinox and GMC Terrain vehicles.

In July 2021, GM’s Speak Up For Safety program received information that two tires, received through GM warranty return, had suffered delamination. In June, the owner of a 2021 GMC Terrain brought their vehicle to a GM dealer with complaints of vibration and thumping noises while driving. The dealership noted that the owner had a previous issue with a tire on a road trip that resulted in tire replacement. Both tires were shipped to the supplier. GM became aware of a third tire potentially related to this condition in July. All three tires were from DOT number 0521. GM initiated a yard hold and sort for vehicles equipped with tires from that DOT number. Through testing Hankook determined that the delamination was caused by an insufficient amount of curative agent in a particular batch of rubber. In July Hankook informed GM that they intended to issue a tire recall. GM is not aware of any accidents or injuries associated with this condition and have decided to conduct a safety recall.

Delamination of tread may occur at high speeds. The tire will likely not deflate or burst, but the tread separation might compromise vehicle handling and/or cause a crash. Warning signs that your tires are delaminated include noise or feel vibration while driving and/or a bulge in the tread may also be noticeable.

Dealers will inspect the tire DOT numbers and replace any affected tires. GM’s number for this recall is N212343560 and the NHTSA campaign number is 21V-612.

Cadillac CT4 And CT5 Roof Rail Airbags May Not Deploy Properly

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General Motors will be contacting the owners of certain 2020-2022 Cadillac CT4 And CT5 vehicles because of a problem affecting the roof rail side air bags.

In June 2021, GM investigators were contacted by the National Highway Traffic Safety Administration (NHTSA) regarding a right-side roof rail airbag (RRAB) in a 2020 Cadillac CT5 that did not deploy properly during a test for out-of-position occupants. Inspection of NHTSA’s test photos shows a twisted condition between attachment points of the affected RRAB.

In July, a yard hold was initiated at GM’s assembly plant. Inspection of approximately 1,300 vehicles on hold found five vehicles with the twisted RRAB condition. GM is not aware of any accidents or injuries associated with this condition, but have decided to conduct a safety recall.

Dealers will inspect both left and right-side roof rail air bags and reinstall the air bags, as necessary. Owner notification letters are expected to be mailed in September. GM’s number for this recall is N212342780 and the NHTSA campaign number is 21V-611.

Don’t Park Your Chevrolet Bolt In Your Garage Or Near Structures – Fire Warning

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If you are a Chevy Bolt owner living in California and you received a recall notice for battery fires, you may find it difficult to park your vehicle.

General Motor’s recent recall of certain 2017-2019 Chevy Bolt EVs is caused by the presence of two manufacturing defects in the N2.1 battery cell produced at their Korea facility. The problem is aggravated by charging the battery to a full or nearly full state of charge after it has been substantially depleted. The battery could overheat, emit smoke and catch fire, causing damage to vehicle components and structures around it. As a temporary solution, GM have asked owners to reprogram their hybrid propulsion control module to limit a full charge, but some owners say they are experiencing problems.

The safety recall from the NHTSA states the following:

As an interim remedy, dealers will reprogram the hybrid propulsion control module to limit full charge to 90%. Until this interim is completed, customers should enable either “Hilltop Reserve” (for 2017-2018 model year vehicles) or “Target Charge Level” (for 2019 model year vehicles) using their vehicle’s infotainment center. These two features will limit the vehicle’s state of charge to 90% until the HPCM2 software re-calibration is applied. If customers are unable to successfully make these changes, or do not feel comfortable making these changes, they will be advised to not park their car in their garage or carport until after they have visited their dealer.

What options does that leave you? Possibly parking your car on the street or driveway which has problems in itself. Most charging cables are not long enough to reach the street, the cables could be damaged or stolen or someone could trip on them. Also in some cities there are restrictions against parking in the street and driveways.

If you own a Chevy Bolt and are concerned, we will be glad to talk with you. Please contact us today at 888-EX-Lemon (888-395-3666) for a free consultation or complete the short form at the top of this page.

2015 Dodge Ram Lemon Law Buyback

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Our client purchased a new 2015 Dodge Ram truck.

His first visit to the authorized Dodge dealership was on December 5, 2016. He brought his vehicle in because a coolant leak was coming from the thermostat housing.

The next visit was on December 14th and the coolant leak was still leaking in the same area. The check engine light was also on.

On April 17, 2017 he brought the vehicle in again as the engine light was on and there was no power.

The last visit was on December 8th and the Dodge Ram was in the shop for 27 days because the turbo under boost was not working.

He heard about the Lemon Law and contacted our office. He spoke with California Lemon Law attorney, Barry L. Edzant who asked him to forward some documents. After reviewing the documents, Barry called the potential client to discuss and he decided to sign a retainer agreement with Mr. Edzant’s Law Firm.

A demand letter was sent to FCA, USA and they decided to buy the vehicle back under the California Lemon Law. They reimbursed our client for his down payment, all payments made, his registration, paid off the loan minus a usage fee that the manufacturer is entitled to under the CA Lemon Law. They also paid the attorney fees.Our client was very happy with the results.

If you think you may be driving a lemon, please contact our Law Firm at 888-395-3666 for a free consultation and answers to your questions.

2021 Ford F-150 Reduced Brake Performance

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A small number of 2021 Ford F-150 trucks could experience an electronic brake booster leak. The leak could result in brake fluid entering the electronic control unit (ECU), causing longer break pedal travel, higher pedal effort and reduced braking.

In May 2021, Ford’s Critical Concern Review Group reviewed three F-150 truck warranty claims where brake fluid from the electronic brake booster leaked into the ECU. Ford’s review of supplier records found that the supplier had identified 169 2021 model year F-150 brake booster assemblies in December 2020 because they were potentially assembled with a broken clinching tool, used to secure the pressure sensor to the booster housing. Further review of supplier and Ford records determined that 51 of the 169 quarantined parts were inadvertently shipped to Ford’s Dearborn Truck Plant and assembled into vehicles, all of which were shipped to dealers in the U.S.

Engineering analysis found that a brake booster with an incomplete clinch between the pressure sensor and the brake booster housing can cause brake fluid to leak through the pressure sensor into the ECU. This can reduce braking effectiveness of the brake circuits.

Those receiving notifications will be asked to return to their dealerships to have the ECU replaced. Ford’s number for this recall is 21S33 and the NHTSA campaign number is 21V-533.